Starting Dec. 12, Guests will be able to experience the nighttime spectacular Fantasmic! with new viewing options. Similar to the options for World of Color at Disney California Adventure Park, Fantasmic! will feature reserved and standby viewing as well as several all-new dining viewing packages. This new reserved viewing will give Guests

more time to enjoy other entertainment and attractions across the Disneyland Resort.

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VIEWING AREA

Special Edition Cast Member Reference Guide

Viewing Options

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Fantasmic! FASTPASS TicketsSimilar to World of Color, Fantasmic! FASTPASS tickets are first come, first served and provide admission to the Fantasmic! reserved viewing area for a select show time. A Fantasmic! FASTPASS ticket may be acquired at the distribution location on Big Thunder Trail or with the purchase of a Fantasmic! Dining Package.

Distribution at Big Thunder Trail near the Big Thunder Ranch Petting Zoo will begin at park opening up to one hour prior to show time or until all tickets are distributed for that day. Each Fantasmic! FASTPASS ticket will indicate the show time, return time and viewing section.

In order to prepare for Fantasmic!, the viewing area will be cleared prior to each show. Entry will begin at the designated return time on each Fantasmic! FASTPASS ticket. Prior to that, Guests may able to enjoy the park throughout the day. Unfortunately, we are unable to accom-modate Guests who return prior to the return time printed on their ticket.

Fantasmic! Standby ViewingIf Guests do not have a Fantasmic! FASTPASS ticket, non-ticketed areas will be available near River Belle Terrace and Harbour Galley for limited standby viewing on a first come, first served basis. Standby viewing is subject to availability and change without notice.

Guests may line up 60 minutes prior to show time at Frontier Landing (Mark Twain Riverboat dock.) The standby viewing areas will open once the reserved viewing areas open, and are stand-ing room only. Guests should see a Cast Member working Fantasmic! for additional informa-tion on the day of their visit.

Fantasmic! Dining PackagesFantasmic! FASTPASS tickets will also be included with the purchase of Fantasmic! dining packages. Participating restaurants include Blue Bayou Restaurant, a special table-service seating at River Belle Terrace, a new dessert party at Hungry Bear Restaurant, or on-the-go options at Aladdins Oasis.

Space is limited for these experiences, so advance reservations are recommended by booking online at Disneyland.com or calling 714-781-DINE (714-781-3463).

Check inside for full dining package details.

WHEN GUESTS ARRIVE Fantasmic! FASTPASS tickets for the reserved

viewing areas will indicate the return time, location and show time. Guests will be directed to their viewing area by a Cast Member.

Viewing areas offer seating on the ground or stand-ing only sections. The Fantasmic! Dining Package at the Blue Bayou offers Fantasmic! FASTPASS tickets with seating on the ground for the show (souvenir seat cushions are provided as part of this package.)

Fantasmic! FASTPASS tickets, whether acquired through a dining package or at Big Thunder Trail, are non-transferable, and there are no exchanges.

If a Guest is looking for the VIP viewing section, please direct them to a Cast Member working Fantasmic! for assistance.

Section assignments are distributed based on avail-ability and are subject to change without notice.

SMOKING AREA: The smoking area located near Rivers of America is open during the day, but will close prior to the area opening for Fantasmic! viewing. The smoking area on the Big Thunder Trail is now located near Fantasyland.

See the Cast Member Reference Guide for additional smoking areas.

To prepare for Fantasmic!, the viewing area will be cleared prior to each show. Entry to the shows will begin at the designated return time indicated on each Fantasmic! FASTPASS ticket. Prior to that, Guests may enjoy the park throughout the day.

ACCESSIBILITY The Fantasmic! viewing areas will have accommo-

dations for Guests with disabilities, and wheelchair and ECV accessible viewing. Guests in wheelchairs can see the show from every viewing area and their families may stay with them. Disneys Handheld Devices will be accommodated in once specific area.

The Disabilities Access Service is available at Attrac-tions with a posted wait time (and not available at Fantasmic!, same as World of Color), but Guests with special needs will be accommodated on an individual basis.

Although there are some stairs in the viewing area, there are also ramps connecting to the viewing sections.

Viewing areas offer seating on the ground or standing only sections. If a Guest is assigned a seated or stand-ing section and needs special accommodation, they should speak with a Cast Member for assistance.

Options

DINING PACKAGES

Disney

Blue Bayou Restaurant Fantasmic! Dinner Dining Package

Fantasmic! Show Times: 8:45 and 10:45 p.m. (For the most up-to-date show times, check Disneyland.com or the Entertainment Times Guide.

If an 11:45 p.m. show is added or scheduled, Fantasmic! FASTPASS tickets and dining packages will not be available. )

Hungry Bear Restaurant Fantasmic! Dessert Party

Offerings include one 3-course meal (starter, entre, beverage and dessert) Dinner begins at 3 p.m. Pricing: $41.99 - Adult, $21.99 - Children (ages 3-9)

The River Belle Terrace Fantasmic! viewing area will be in the front, and will have a combination of ground seating and standing areas. Guests who purchase this package and need to stand will be accommodated.

Aladdins Oasis Fantasmic! On-the-Go

River Belle Terrace Fantasmic! Dinner Dining Package (River Belle Terrace will remain as a quick service restaurant with breakfast until 2 p.m., and reopen for dinner at 3 p.m. as a table service restaurant featuring a 3-course menu as part of the Fantasmic! Dinner Dining Package.)

Offerings include one 3-course meal (starter, entre, beverage, dessert and a Fantasmic! themed seat cushion) Dinner begins at 4 p.m. Pricing: $61.00 - Adult, $23.00 - Children (ages 3-9)

The Blue Bayou Fantasmic! viewing area will be up front. It is ground seating and comes with a Fantasmic! themed seat cushion. Guests who purchase this package and need to stand will be accommodated.

Advance reservations are highly recommended and can be made at Disneyland.com or at (714) 781 DINE. Reservations may also be made the day of, pending availability, at the restaurant location.

Each individual dining package includes a Fantasmic! FASTPASS ticket to reserved viewing.

Offerings include live entertainment, a sweet dessert selection and beverages Guests should arrive at Hungry Bear 90 minutes prior to show time (check the Show Guide for times.) Pricing: $29.99 Adult/Child

The Hungry Bear Fantasmic! viewing area will be ground seating in the front, near the Rafts to Tom Sawyers Island. Guests who purchase this package and need to stand will be accommodated.

Guests may reserve a time to pick-up a On-the-Go hot meal (includes entre, beverage and dessert) at Aladdins Oasis Guests will be able to reserve a time between 12 - 7 p.m. (two shows available) or 12 - 6 p.m. (one show available) Pricing: $19.99 - Adult, $13.99 - Children (ages 3-9)

The Aladdins Oasis Fantasmic! viewing area will be in the general reserved viewing area, along with Guests who acquired a Fantasmic! FASTPASS at the Big Thunder Trail distribution location.

For questions regarding available reservation times, Guests should contact (714) 781- DINE. Dining packages do not include park admission, or tax and gratuity, with the exception of Hungry Bear in

which the price includes tax and gratuity. Annual Passholder and Cast Member discounts apply. Each person in the party must order the meal in order to obtain a Fantasmic! FASTPASS ticket. Each ticket lists the location of the viewing area, the time Guests should arrive at their viewing location and

the performance time. All prices, food options, services, age ranges, locations, dates, times, menus and show times are subject to

change without notice. CANCELLATION POLICY: A Fantasmic! Dining Package must be cancelled at least one day prior to the reserva-tion time or there will be a $10 fee per person.

TOP GUEST FAQS

Q. Are Fantasmic! FASTPASS tickets required for all shows?A.The first two Fantasmic! shows each night will require Fantasmic! FASTPASS tickets to enter the reserved viewing area. A non-ticketed area will be available for limited standby viewing on a first come, first served basis. If a third show is scheduled or added, walk up viewing will be available for all viewing areas.

Q. Once I get a FASTPASS for Fantasmic!, am I blocked from getting other FASTPASSES that day?A. No, a Fantasmic! FASTPASS ticket will not block your access to acquiring Disney FASTPASS tickets for other attractions.

Q. Do I need to be in-park to receive my Fantasmic! FASTPASS ticket from Big Thunder Trail? A. Yes. Each Guest must be presentalong with his or her own theme park admission ticket or Annual Passport upon entry to Disney-land Park. Once inside the park, one member of your party may obtain Fantasmic! FASTPASS tickets for everyone in your group.

Q. What if I prefer not to purchase a Fantasmic! Dining Package, are there other viewing options available?A. Yes, there are a variety of Fantasmic! viewing options available for Guests. Fantasmic! FASTPASS ticket distribution will begin on Big Thunder Trail near the Big Thunder Ranch Petting Zoo on a first come, first served basis and will continue until one hour prior to show time or while supplies last. Plus, a non-ticketed area will be available for limited standby viewing on a first come, first served basis.

Q. May I still get Premium Fantasmic! Viewing?A. Starting Dec. 8, the Premium Fantasmic! Viewing package that is offered with a dessert sampler will no longer be available. Guests may reserve one of the new Fantasmic! Dining Packages online at Disneyland.com or at 714-781-DINE.

Q. When and where may Guests enter the standby viewing area?A. There will be non-ticketed viewing areas with limited standby viewing available on a first come, first serve basis near River Belle Terrace and Harbour Galley. Guests may line up 60 minutes prior to show time at Frontier Landing (Mark Twain Riverboat dock), and Guests may enter the areas once the reserved viewing areas open. Please see a Cast Member working Fantasmic! for additional information on the day of your visit.

Q. If I dont have a Fantasmic! FASTPASS ticket, may I arrive early and save a space in the viewing area?A. No, to prepare for Fantasmic!, the viewing area will be cleared prior to each show. Entry to the shows will begin at the des-ignated return time indicated on each Fantasmic! FASTPASS ticket. Prior to that, Guests may enjoy the park throughout the day. We are unable to accommodate Guests who return prior to the return time printed on their ticket.

Q. What happens in the event that a show is cancelled?A. Fantasmic! may be cancelled without notice due to technical issues or inclement weather. Dining packages will not be re-funded. All Fantasmic! FASTPASS tickets are complimentary, including those that come with a dining package. In the event of a cancellation, tickets may not be replaced with an alternate show time.

All Dining Packages: Four Keys Basics: Focus on the PositiveQ. Why have Fantasmic! viewing options changed? A. We regularly evaluate our offerings in order to provide the best experience for our Guests. Providing reserved Fantasmic! viewing options, in addition to standby viewing, will allow Guests additional time to enjoy resort offerings.

Anticipate the Guests needs by utilizing The Four Keys Basics:I perform my role efficiently so Guests get the most out of their visits.

Look for ways to reduce lines and hassles Provide accurate and timely information Be knowledgeable about my area and beyond Share opportunities to improve my area

Tips on Creating Happiness for Every Guest, Every Time: Be proactive Explain all the available options If a Guest is disappointed, listen and apologize Take ownership Leave the Guest happy