Sharing Our Collective Success

Success stories or innovative practices your center has recently experienced related to supporting strong families in your community

Communicating with Skill and Heart: Communication Openers and Blockers (Chapter 2)

› Basic Skills for Listening Well› Three Communication Helpers› Nine Communication Blockers to Avoid› Sharing Our Experience: Lessons

Learned and Skills Practiced with Families

› Skills Practice Challenge

(PowerPoint Slides from FDC ToT Training Materials)

Sharing Our Experience:› What other listening techniques

have been successful for you when working with families?

Over the next week period, practice communicating with others using the following communication helps: “door openers”, “encouragers”, “open questions”.

Reflection questions:› How did the person respond when you

used communication helpers?› How did they promote more open and

genuine communication?

› What questions would you like to ask other family workers?

› What story would you like to share? › What resources would help you in

your work with families?

WHEN PEER PRESSURE IS POSITIVE, IT’S CALLED PEER

SUPPORT!

Next Support Network Call: February 28th from 12:00-12:45