facing a job interview
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Facing A Job InterviewFacing A Job Interview
OFFICE of UNDERGRADUATE STUDIESUNIVERSITI TEKNOLOGI ALA!SIAUNIVERSITI TEKNOLOGI ALA!SIA
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Competition is stiff at all levels
In the STAR (April 1, 2006): Stiff Fiht for
AirAsia !o"s
# $00 hopef%ls &ere intervie&e' for ste&ar'esses!o"s # onl 0 &o%l' "e pi*+e' for a se*on'
intervie&
# -.I &as re!e*te' "e*a%se of the small s*ars on
m han',/ S%ithra ai'%, a 22earol' ofChinese an' In'ian parentae -.I miht tr m
l%*+ an' o for another intervie& some other
time,/ she a''e'
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8reparation "efore the intervie&8reparation "efore the intervie&
Assess o%r intervie&in s+illshat are o%r strenths an'&ea+nessesB or+ on *orre*tin o%r &ea+nesses, s%*h as: spea+inrapi'l, tal+in too lo%' or too soft et*
8re'i*t some %estionsrelate' to o%r !o" o% are applin an'prepare ans&ers to them 8ra*ti*e ivin ans&ers &hi*h are "rief "%t
thoro%h 8ra*ti*e tailorin o%r ans&ersto sho& ho& o% meet the *ompanDs
nee's, if o% have 'etails a"o%t the spe*ifi* !o" "efore the intervie& Assess o%r overall appearan*e, an' tr to improve# roomin,
appropriate *lothin, shoes, et* Resear*h the *ompan# the more o% +no& a"o%t the *ompan, an'
the !o" o% are applin for, the "etter o% &ill 'o in the intervie& Colle*t all ne*essar 'o*%ments, *reate o%r *over letter, res%me,
than+ o% letter et* Arrive earl for the intervie plan 10 to 1 min%tes earl, an' have
time to fin' a restroom an' *he*+ o%r appearan*e
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hat Eo >mploers
SaB
The are impresse' "
*an'i'ates &ho havee?*ellent *omm%ni*ations+ills, oo' roominha"its, an' relevant &or+
e?perien*eThe &ant to hire ne& emploees &ho *an moveriht in, et alon &ith their *o&or+ers, an' et the
!o" 'one &itho%t havin to "e traine' at ea*h step
;t Colonel (Rt') Ir Eat%+ ahir%''in "in A"'%l ahi',7eneral anaer for Corporate Affairs, Shell alasia
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hat Eo >mploers
See+B
Comm%ni*ation s+ills: a"ilit to *omm%ni*ate*learl &ith peers,manaers, *%stomers
Team&or+ s+ills: &or+ &ell &ith others Interpersonal s+ills: relates &ell &ith others Comp%ter s+ills
Analti*al s+ills Gonest
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arm %p sli'e 1@arm %p sli'e 1@
Intervie&er &ill 'es*ri"e !o" position et* arm %p %estion: ie Intro'%*e o%rself
(please ans&er short an' "rief) hat to tell an' &hat not to tell (ie avoi'
personal iss%es)
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S%estionsS%estions
ot to sa es or no, then stop, "%t e?plain, if es &h, if no&hB
>?perien*e an' e'%*ational histor< e prepare' %estion from o%r res%me ie Go"": rea'in, the
intervie&er ma as+, &hat "oo+ have o% rea'B If o% *annotans&er, o% trap o%r self
Can'i'ate m%st e?plain &hat he
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FAJs E%rin an Intervie&FAJs E%rin an Intervie&
Tell me about yourself. Keep your answer brief (theinterviewer is only interested in your goals, experience,interests and communication skills)What are your strengths? Emphasize your good traits andthose that relate to the job for which youre interviewing! "ou
can mention an area that youre working to improve or haverecently made great strides! #ive specific example to illustrateyour pointWhat are your weaknesses? $ention something actuallyyour strength, e!g!% &'m a perfectionist or & am toodisciplined
What do you know about the company?o yourhomework before the interview* +pend some time to collectinformation including products, size, reputation, image, skills,history and philosophy of the company! roject an informedinterest- let the interviewer tell you about the company!
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FAJs E%rin an Intervie&FAJs E%rin an Intervie&
(*ontD')(*ontD')
Why do you want to work here? .his is a goodchance to mention how you can apply your skills,interests and goals to the jobWhy should we hire you? .ake this opportunity
to highlight the uni/ue /ualities you can bring to thejobWhy do you need a change now?! to developmy potential, !!the opportunities in my presentcompany are limited Tell me about a problem you had in your last
job and how you resolved it?(this is assessingyour analytical skills and see if you are a teamplayer)
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FAJs E%rin an Intervie&FAJs E%rin an Intervie&
(*ontD')(*ontD')
What do you look for in a job? 2n opportunityto use your skills, to perform and berecognized!
an you work under pressures! deadlines!etc.? "es, its a way of life in business especiallyin the present trend of globalization"n your present position! what problemshave you identified that had previously
been overlooked?Keep it brief and dontbrag!
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S%mmationS%mmation
9s%all intervie&er &ill notif &hen the
'e*ision &ill "e ma'e
Can'i'ate stan' %p an' offer han'sha+e(=ptional)
Sa than+ o% &ith proper smile
Sa I loo+ for&ar' to hear from o% soon
Sa oo' "e
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=verall=verall Intervie&Intervie&TipsTips
Eo e sin*ere an' 'ire*t
e attentive an' polite As+ relevant %estions Ans&er %estions *on*isel 9se spe*ifi* e?amples to ill%strate
points
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=verall Intervie& Tips=verall Intervie& Tips
(*ontD')(*ontD')
EonDt Tr to *ontrol the entire intervie& e too serio%s Sho& o% are 'epresse' or 'is*o%rae'
a+e neative *omments a"o%t anone or o%r *ompan ;oo+ at o%r &at*h Ta+e e?tensive notes Tal+ a"o%t salar an' "enefits "est left for a se*on'
intervie&, or, "etter et, a !o" offer
Ans&er o%r han' phone or SS someone (p%t it asi'eon silent mo'e)
A i' th t 10 ! "
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Avoi' the top 10 !o"Avoi' the top 10 !o"
intervie& mista+esintervie& mista+es
1 ot ta+in the intervie& serio%sl
2 ;a*+ of enth%siasm
3 ot sho&in &h o% are the "est *hoi*e
@ Sa I thin+
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After atten'in the intervie&.After atten'in the intervie&.
Than+ a'ministrative assistants or someone &ho
assiste' o% on o%r arrival at the intervie&
ven%e
7oo' eti%ette &ill p%sh o% one step f%rtherFollo& %p " sen'in a than+ o% letter (or
alternativel sen' a *ar' than+in the
intervie&ers et*)
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"To be a greatchampion, you
must believe that
you are the best.
If you're not,
pretend you are
- Muhammad Ali
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ormeena A"'%l Rashi'
San oon >n