express your kindness!
DESCRIPTION
Express your kindness!. Overview. Introduction Method for Study Test Measures Tasks Study Results Recommendations for Design Changes Summary. Team Members. Alisa Yamanaka Danny Kitt Haochen Wei Jared Jones Yuna Shim. Pilot Usability Study. Observe a handful of users with upLift - PowerPoint PPT PresentationTRANSCRIPT
Express your kindness!
• Introduction• Method for Study• Test Measures• Tasks• Study Results• Recommendations for Design Changes• Summary
Overview
• Alisa Yamanaka• Danny Kitt• Haochen Wei• Jared Jones• Yuna Shim
Team Members
• Observe a handful of users with upLift
• Evaluate the current interface
• Evaluate the usability study• Draw conclusions based on observed
data
Pilot Usability Study
• UW students• New to upLift
Method - Participants
GenderMaleFemale
Method - Participants
18-25 25-30012345
Age
Majors• CSE – undergrad• CSE – PhD• Biology• English• Unspecified
Method - Participants
• Two laptops• Prototype only• Notes
• Two observers• Location – CSE 218
Method - Setup
• Clean Slate• Home screen and empty My Events
• Intro• Script• Consent form
• Task cards and post-task surveys• Exit Survey• Compensation Oreos
Method - Process
• Quantitative• Stopwatch for timing length of tasks• Success/Failure of tasks
• Qualitative• Observation of participant• Subjective questionnaire
Test Measures
Tasks - Simple
Perform a random act of kindness for a stranger
Tasks - Moderate
Join an event happening within a specified time window.
Tasks - Complex
Create an event that you want other upLift users to attend
Results• Users rated most tasks as
easy• Users generally liked the
simple design and color scheme
• Greatest confusion was still over home screen choices
• Confirmation screens were confusing
• Users wanted lists sorted and with more information available at a glance
Suggested UI Changes• Home Screen• Clearer descriptions• Organize Others ->
Create Event
• Confirmation Screens• Change to popups
Suggested UI Changes• Find Events• Include event details in list view• Consider other options for the
logo of user-created events• Include all events in the list, but
clearly identify events already joined by user
• Add sorting options• Consider contrast between
Browse and Search tabs
• Pilot study provided very useful feedback on the current prototype design
• We successfully resolved some issues from previous iterations.
• Some design issues in upLift continue to be a challenge
• We learned the value of piloting a usability test before going full scale.
Wrap-up