Express your kindness!

• Introduction• Method for Study• Test Measures• Tasks• Study Results• Recommendations for Design Changes• Summary

Overview

• Alisa Yamanaka• Danny Kitt• Haochen Wei• Jared Jones• Yuna Shim

Team Members

• Observe a handful of users with upLift

• Evaluate the current interface

• Evaluate the usability study• Draw conclusions based on observed

data

Pilot Usability Study

• UW students• New to upLift

Method - Participants

GenderMaleFemale

Method - Participants

18-25 25-30012345

Age

Majors• CSE – undergrad• CSE – PhD• Biology• English• Unspecified

Method - Participants

• Two laptops• Prototype only• Notes

• Two observers• Location – CSE 218

Method - Setup

• Clean Slate• Home screen and empty My Events

• Intro• Script• Consent form

• Task cards and post-task surveys• Exit Survey• Compensation Oreos

Method - Process

• Quantitative• Stopwatch for timing length of tasks• Success/Failure of tasks

• Qualitative• Observation of participant• Subjective questionnaire

Test Measures

Tasks - Simple

Perform a random act of kindness for a stranger

Tasks - Moderate

Join an event happening within a specified time window.

Tasks - Complex

Create an event that you want other upLift users to attend

Results• Users rated most tasks as

easy• Users generally liked the

simple design and color scheme

• Greatest confusion was still over home screen choices

• Confirmation screens were confusing

• Users wanted lists sorted and with more information available at a glance

Suggested UI Changes• Home Screen• Clearer descriptions• Organize Others ->

Create Event

• Confirmation Screens• Change to popups

Suggested UI Changes• Find Events• Include event details in list view• Consider other options for the

logo of user-created events• Include all events in the list, but

clearly identify events already joined by user

• Add sorting options• Consider contrast between

Browse and Search tabs

• Pilot study provided very useful feedback on the current prototype design

• We successfully resolved some issues from previous iterations.

• Some design issues in upLift continue to be a challenge

• We learned the value of piloting a usability test before going full scale.

Wrap-up