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Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia, Fábio Pereira, Evangelos Karapanos, Sean Munson & Marc Hassenzahl 1200 steps

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Page 1: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

Exploring the Design Space of Glanceable Feedback for Physical Activity TrackersRuben Gouveia, Fábio Pereira, Evangelos Karapanos, Sean Munson & Marc Hassenzahl

1200 steps

Page 2: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

foodsleep distance

self-tracking tools have the potential of encouraging healthier lifestyles.

Page 3: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

people collect data, explore, reflect and take action upon their behaviorsLi et al., 2010

Page 4: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

activity trackers are also used to regulate immediate behaviors!

1200 steps

should I take a break?

Page 5: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

of all interactions with trackers are driven by glances

73%

Gouveia et al., 2015

Page 6: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

how can we design glanceable feedback interfaces (gfi’s) for activity trackers to best support positive behaviors?

Page 7: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

glanceable feedback should be consumed with a quick visual glance, working in the background while we attend to foreground activities1200

steps

Mankoff et al., 2003

Breakaway Jafarinaimi et al., 2005

Page 8: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

how can we design glanceable feedback interfaces (gfi’s) for activity trackers to best support positive behaviors?

#1 what are some of the attributes that GFI should have for activity trackers?

#2 how do GFI impact individuals behaviors?

Page 9: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

#1 what are some of the attributes that GFI should have for activity trackers?

Page 10: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

#1 Abstract #2 Integrate with existing activities #3 Support comparison to targets and norms #4 Actionable #5 Lead to checking habits #6 Act as proxy to further engagement

Page 11: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

Abstracting data, as opposed to only displaying raw data, enables quick awareness and reflection on one’s behaviors

#1 Abstract

all concepts abstracted numbers into abstract shapes - such as circles or stylized representations

Page 12: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

#2 Integrate with existing activities Embedding feedback into frequently accessed locations - such as the background of one’s phone, makes feedback more likely to be glanced

all concepts were designed on frequently performed action - checking the time

Page 13: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

Feedback that presents progress in comparison to a target helps evaluate behaviors relative to a certain goal rather than presenting raw data requiring further inferences.

#3 Support comparison to targets and norms

Normly compares the distance one has walked so far to that of other users with similar daily walking goals

Page 14: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

#4 Actionable Effective glanceable feedback interfaces should not only inform but also instigate goal related actions

CrowdWalk provides users with specific walking challenges

Page 15: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

glanceable feedback should be able to sustain the frequency of glancing over the long run, or in other words to instigate checking habits

#5 Lead to checking habits

Gardy introduces new elements as users progress towards their goal

Page 16: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

Meanfull highlights patterns in user data through textual messages, while offering the opportunity to explore underlying data

glanceable feedback can be designed with the goal of creating “aha” moments, thus acting as cues for further engagement

#6 Act as proxy to further engagement

Page 17: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

#2 how do GFI impact individuals behaviors?

we prototyped four of our original 21 concepts, based on their diversity and how practical they were to implement

deployment

Page 18: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

TickTock portrays periods in which one was physically active over the past hour

deployment

Page 19: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

Normly compares one’s goal completion to that of others having a similar walking goal

deployment

Page 20: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

Gardy abstracts physical activity levels through a garden, blossoming as users progress towards their goal

deployment

Page 21: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

deployment

Goal Completion presents one’s progress towards

their daily goal

Page 22: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

behavioral data (number and duration of usage sessions, step count)logs

concepts were randomly ordered and assigned to participantsconcepts

1 month (1 week per interface)

12, recruited through Redditparticipants

duration

deployment

Page 23: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

participants checked their smartwatch, on average 107 times per day, impacting their subsequent behaviors

integrating feedback with frequently performed activities (such as checking the time) provides a promising path for self-monitoring tools

results

Page 24: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

participants were more likely to initiate a new walk

when seeing a low number of steps in the last hour

Participants who saw they walked 10 min or less over the past hour had a 77% chance of starting a new walk in the next 5 min

results

Page 25: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

participants would take an average of 5 minutes to start a new walk, and walk 394 steps, when seeing themselves ahead or behind others, up to 500 steps

participants were more likely to initiate a new

walk when closely ahead or behind of others

results

Page 26: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

results usage sessions

participants walked and engaged less while using

Gardy as compared to any other watchfaces

Normly

122TickTock

110

Goal Completion

108

Gardy

86

Page 27: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

results daily step count per interface

Normly

5460TickTock

5150Goal Completion

5340

Gardy

3760

Page 28: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

1200 steps

takeaways

Glance able feedback has a positive effect through its increased availability

Page 29: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

1200 steps

takeaways

glanceable displays should be carefully designed, as

they have high chances of being seen by others

glanceable interfaces should fit users self-identity and fashion

Consolvo et al., 2008

Page 30: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

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takeaways

Future studies are needed to assess the long-term use and effects of these interfaces

Page 31: Exploring the Design Space of Glanceable Feedback for Physical … · 2016. 11. 4. · Exploring the Design Space of Glanceable Feedback for Physical Activity Trackers Ruben Gouveia,

Exploring the Design Space of Glanceable Feedback for Physical Activity TrackersRuben Gouveia, Fábio Pereira, Evangelos Karapanos, Sean Munson & Marc Hassenzahl

1200 steps