explore the sap mobile apps portfolio and strategy
DESCRIPTION
Get a complete picture of next-generation mobile apps from SAP and our partners. These solutions use the latest mobile advancements and world-class innovative practices to bring even more value to your mobile efforts. Learn about the SAP mobile apps road map. Get started with our mobile solutions now and plan for the future. Watch the presentation here: http://events.sap.com/sapphirenow/en/session/4812TRANSCRIPT
Holger Fritzinger, VP, Solution Management Mobile Apps
Claudia Barrera, Director of Global Information Technology, Colgate Palmolive
May 2013
Explore the SAP Mobile Apps Portfolio
and Strategy
Public
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 2 Public
Of companies will increase their
budget for mobile apps1
50%
Mobile app momentum is developing . . . but it’s harder than it looks
Average number of business apps
to be deployed in the next 2 years2
25
1. Yankee Group – “IT Decision Maker Survey 2013,” March 2013
2. McKinsey & Company – “Mobility disruption: A CIO perspective,” September 2012
3. Nielsen – “State of the Appnation – A Year of Change and Growth in U.S. Smartphones,” March 2012
? ? ?
Apps abandoned after first use3
25%
Yet . . .
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 3 Public
SAP Retail Execution SAP Customer Loyalty
SAP 3D Visual
Enterprise Viewer
TwoGo by SAP SAP Interview Assistant
for Windows 8 Tablet
SAP Receivables Manager
(powered by SAP HANA)
SAP Mobile Documents
SAP Fiori
Great new mobile apps from SAP to consider Selected new apps, in total about 30 new apps since last year
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 4 Public
Mobile
employee and manager
Employees and managers
Often casual use, self-service
High number of users across company,
potential to improve user satisfaction
significantly
Mobile analytics important for all,
especially executives
Different groups of target users for mobile Not a one size fits all . . .
Mobile
worker
Mobile worker in plant, field service,
and so on, but also sales
App often supporting complex business
processes, guiding users through their
day
High potential to transform work
experience with mobile
Mobile
consumer
Consumers have high expectations
regarding ease of use
Mobile – potentially transformational
opportunity for company
In some industries distributor, channel
partners, and so on, instead of
consumer
Different use cases require different approaches and solution capabilities
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 5 Public
SAP Sales Manager mobile app Strong feature set and flexible, code-free customizations
Meeting preparation is time consuming
Unable to get full customer view and additional information while on the
road
Slow sales cycle because reps are unable to create quotes and orders
away from their desk
Difficult to configure for unique business processes and support
various devices
Typical business challenges
Key capabilities and facts
Enable sales reps to execute complete lead-to-order sales
processes from a mobile device
Provides account, contact, lead, and opportunity management and
helps sales reps create quotes and orders directly from device, online
and offline
Highly configurable design tools enabling the project implementation
team to adapt the app to a customer‘s individual business process
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 6 Public
SAP Customer Loyalty Helping our customers increase customer loyalty
Typical business challenges
Key capabilities and facts
Drive customer loyalty by increasing engagement and
enabling a convenient shopping experience
Increasingly mobile consumer base expecting easy
access to digitized content on device of choice
Complexity of deploying mobile apps to a highly diverse
consumer base with WRT (Web runtime) mobile devices
Enable retailers, banks, and telcos to make their loyalty
strategies mobile and increase customer engagement:
Offers – Targeted and mass offers, scan at point of sale
Digital wallet – Digitize plastic cards
Loyalty account management – Conveniently review
loyalty account points, status, and rewards
Shopping list – Manage shopping list
Store locator – Search and view store details
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 7 Public
Need a role-based, homogenous experience across devices
High effort to create mobile workflow for executives and managers
who need a consolidated, intuitive, and easy-to-use interface for
approving workflows from anywhere
Need the ability to tailor and create apps for business functions to
extend beyond the standard offerings
High total cost of ownership and total cost of development for
improving and customizing the user experience for common SAP
software business functions
SAP Fiori application Keeping simple things simple
Typical business challenges
Key capabilities and facts
Renews the most broadly and frequently used common business
functions for workflow, information lookups, self-service tasks
Provides a simple and user-friendly experience across devices –
desktop, tablet, or smartphone
Leverages responsive design, the concept of making apps
sensitive to the form factor of devices with single user interface
Uses SAP Best Practices for SAPUI5 Enablement (HTML5) and
SAP NetWeaver Gateway technology, providing full extensibility
and connectivity to any SAP back-end system (4.6C or newer)
© 2013 SAP AG or an SAP affiliate company. All rights reserved. 8 Public
First wave of SAP Fiori already includes 25 apps
My leave requests
My timesheet
My travel requests
My shopping cart
Track shopping carts
Approvals
Insight
Approve requests
Approve leave requests
Approve timesheets
Approve travel requests
Approve travel expenses
Approve shopping carts
Approve purchase orders
Approve requisitions
Approve purchase contracts
Purchasing
My Spend
Track purchase order
Order from requisitions
Requests Insights
My paystub
My benefits
Purchasing
agent
Manager Employee
Sales transactions
Sales insight
SAP
Fiori Sales
rep Create sales orders
Change sales orders
Check price and availability
Track sales orders
Track shipments
Customer invoices