Skills Matrix

Cross-Functional Team LeadershipUser InterviewsTarget Audience AnalysisContent StrategyBusiness & Data AnalysisTask Priority & StoryboardsUser Journeys & WorkflowsPersonasNavigation & ArchitectureUser StoriesA/B & Usability TestingSurveyingWireframes & PrototypesHigh Fidelity Mock-UpsStyle Guides & Design SystemsBrand StrategyResponsive DesignHTML & CSS/SCSS LibraryAccessibility & Compliance

Software

LucidchartMicrosoft® Office o365Survey MonkeyPendoAxureOptimizelyGoogle AnalyticsAdobe® Experience DesignAdobe® IllustratorAdobe® PhotoshopSketchFigmaInvisionHTML5CSS | Sass | LessVisual StudioSublimeBootstrapJQueryNodeJSGulp | Grunt

Experience

Sr. User Experience & Product Manager February 2020 - PresentV12 Data Remote

As part of the digital IT team supporting data services, I work collaboratively with engineers, designers, data scientists and other program managers leading projects throughout the planning, design, and development lifecycle. As the Sr. User Experience & Product Manager, my emphasis is on planning and prioritization of design/UX deliverables, resource management, schedule tracking, mitigating project risks, and collaborating with design leads to deliver innovative solutions across workstreams. All while seeking opportunities to make improvements to cross-functioning team efficiency and digital processes.

Director of Product Design & User Experience November 2017 - December 2019SiteZeus Remote

I was charged with spearheading innovation, user experience, UI, and design QA efforts for our Synergy™ and Savvy™ Platforms. With the help of the support and development team, I built up the product team, collected and interpreted qualitative research data, interpreted the findings to provide a seamless customer journey throughout the SiteZeus® platforms while increasing revenue, continuously improving the user experience and overseeing feature design implementation. My goal was to continue to increase revenue via updating our current workflows, lead designers/PLs on the innovation of new valuable/consumable data features, and while maintaining an accurate pattern library that allows our developers to work quickly and efficiently.

Principal User Experience Consultant & Team Mentor June 2013 - December 2017Cardinal Solutions Tampa, FL

As a principal designer, I evangelized Cardinal's UX best practices and get involved with business initiatives to help increase revenue. I met with clients, development teams, and business leaders to discuss their vision for new solutions and leverage discovery research, new technologies, to create compelling digital/virtual experiences and user-centered designs. I completed over enterprise 8+ projects, streamlined/managed UX processes, which decreased user research timeframe from avg. 1 week to 2-3 days and created widely implemented comprehensive discovery presentations. While at Cardinal, I led the design and implementation of various POC's, which won the Cardinal over 60% of their yearly revenue.

Sr. Mobile UX Designer February 2012 - June 2013Mad Mobile Tampa, FL

As the lead mobile designer, I led mobile design deliverables and act as the mediator between user needs and business objectives. I would also translate usability and user research findings into a tangible design and communicated design recommendations and rationale to key stakeholders at all levels. While here, I participated and led proof of concepts that won Mad Mobile over one mil in revenue.

Lead Sr. Interaction & UX Designer August 2010 - February 2012 The New York Times Company Tampa, FL

I developed a UX strategy for the interfaces of the National Newspapers of New York Times Regional Media Group, for both mobile and desktop. During my time with NYT, I was directly tasked with defining key objectives, style guidelines, and best practices as a part of a companywide strategy-focused redesign effort. Increased engagement on more than 12 of the core products by implementing responsive design and establishing a testing model for mobile and native role outs.

Education

International Academy of Design and Technology (IADT)Design and Visual Communications, General 2007 – 2012

Six Sigma Green Belt CertificationThe New York Tmes 2011

I am product design leader specializing in delivering exceptional digital experiences, and increasing retention and engagement, based on targeted research and a user-centric approach.

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