experience design & gamification
DESCRIPTION
"It is not enough that we build products that function, that are understandable and usable - we also need to build products that bring joy and excitement pleasure and fun, and yes, beauty, to people's lives."- Donald Norman - Human Centered Design Institute -TRANSCRIPT
People react positively to things that are relevant, clear and understandable
Amount of information and features
Cus
tome
r sat
isfac
tion
Processes without barriers provide more positive experiences
Boost motivation Psychological
Lower barriers Usability