executive leadership team pre-launch briefing€¦ · executive leadership team briefing march 5,...

PKING

Consulting, Inc. | PACERS CM&

T, LLC.

Executive Leadership Pre-Launch Briefing

Change Management Team

Presented by: Melissa Grimm, ERP Project Manager © 2014 PKING Consulting, Inc. | PACERS CM&T, LLC.

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Agenda

Executive Leadership Team Briefing March 5, 2014 2

Pre-Launch Briefings – Ready? Go-Live Kit – Set? Takeaways - Go!

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PRE-LAUNCH BRIEFINGS Preparing for

March 7, 2014 Executive Leadership Team Briefing March 5, 2014 3

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Agency Pre-Launch Briefings

Executive Leadership Team Briefing March 5, 2014 4 March 7, 2014

Phase 1 Agencies: • Aviation – March 6 • FASD and ETS – March 10 • County Admin - March 14 • Expected Attendees: Directors, Payroll

Liaisons, IT support staff & Training staff

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Deployment Readiness Agency Pre-Launch Briefings


Expected Outcome – Awareness of: • County has a Go Live Support Plan in place • What they need to do to be ready • Importance of checklist completion

March 7, 2014

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GO-LIVE KIT easyPay


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Executive Leadership Team Briefing March 5, 2014

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Who is it for? • Supervisors and Payroll Liaisons (Liaisons to

distribute & support checklist completion effort) Go-Live Kit Contents

• Deployment Checklist – Must be completed, signed by supervisors, and returned to ERP PMO

• Training Plan and Guide to Training Resources • Communications Plan • Launch Schedule and What’s Happening

When • Clock Enrollment Plan w/Activities Timeline • Support Desk Information

Go-Live Kit Coming Week of March 17

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EMPLOYEE TRAINING What to expect for


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Employee Training Foundations Tutorial Required


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• All employees will take the Foundations Tutorials online - available March 17 (Approximately 30 minutes)

• Instructor-led classes for Supervisors & Payroll Liaisons start March 31 – Supervisors = ½ day – Payroll Liaisons – Full-day

• “A Day in the Life” Job Aids and Quick Reference Cards

March 7, 2014

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COMMUNICATIONS What to expect for


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Agency specific communications to be created by OPC:

• Pre-Launch Meetings • Go Live Kit • Supervisors/payroll liaisons to sign up for

classroom training • When employees (hourly and salaried) may

take the mandatory Foundations Tutorials • A Day in the Life of a Hourly, Salaried,

Supervisor and Payroll Liaison • Time Clock Enrollment • Support Desk

• Work with Agency communications point person

to distribute communications in their Agency

March 7, 2014

Agency Specific Communications Plan

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LAUNCH SCHEDULE Phase 1 Deployment


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• Feb 20 - Apr 2 / Master Data Clean up

Feb 26 - Mar 4 / Focus Group Pilot

• Mar 17 - Apr 11/ Employee online tutorials

• Mar 17 - Apr 11/ Deployment Checklist Activities

• Mar 31 - Apr 11/ Supervisor/Payroll Liaison Training

• Mar 31 –April 11 / Supervisor/Payroll Liaison log into system for final review of data

• April 3 - 8 / Time Clock Registration

• April 13 / Go Live

March 7, 2014

Agency Specific Launch Schedule

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TIME CLOCK ENROLLMENT What we need for


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• Point person(s) responsible for Time Clock Enrollment & Touch ID Registration

• Agency staff to greet employees at Time Clock and provide assistance during the first two days using them

March 7, 2014

Time Clock Enrollment Identify Clock Ambassadors

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SUPPORT Plans for


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Support Service Desk Process

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DECISIONS & TAKEAWAYS


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What’s Next Takeaways

• Pre-Launch Briefings for each Agency

• Agencies need to identify Clock Ambassadors for Clock Enrollment & Touch ID Registration

• easyPay Go-Live Tool Kit for Supervisors & Payroll Liaisons coming week of March 17th

• We need support of Executive Leadership and Payroll Liaisons to ensure supervisors comply with required deployment checklist activities and return sign-off timely

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What’s Next Decisions & Takeaways

• Identify Communications Partner(s) responsible for distributing messages related to the project

• Foundations online tutorial training is a requirement for all employees

• The Go Live support process is planned

• Non-compliance Report to Department Directors

executive leadership team pre-launch briefing€¦ · executive leadership team briefing march 5,...

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