Exchange Deployment Planning Services

Exchange Online Overview

AgendaThe benefits of cloud-based servicesExchange Online highlights

Business-class messagingSimplified managementSecurity and reliabilityDeployment flexibility

Q&A

I need my IT costs to be lower and more predictable…

I want to give users the features of the latest platform but we don’t have the resources to upgrade right now…

I need to free up my IT staff to work on strategic projects instead of maintaining existing systems…

Our IT budget isn’t big enough to get the advanced security and redundancy we need…

IT ChallengesCustomers tell us…

The Benefits of Cloud-Based Services

SIMPLICITY & AGILITY

LOWER COSTS BETTER CAPABILITIES

FINANCIAL TECHNOLOGY

PEOPLE

Microsoft Online ServicesEnterprise software delivered via subscription services and hosted by Microsoft

Business Productivity Online Suite

“With Online Services, we are able to reduce our IT operational costs by roughly 30% of what we’re spending now” – Ingo Elfering, VP of IT Strategy, GlaxoSmithKline

“Microsoft Online Services gives us the reliability our employees and customers demand” –Derk Rietveld, CEO, annatommie

Multiple customers, one architecture5 seat minimumRapid, standardized deploymentAll connectivity to hosted environment occurs over public Internet

Single customer per architecture5,000 seat minimumMany customization optionsVPN or dedicated circuit links customer site to Exchange environment

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Dedicated

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Today’s presentation

Exchange Online OfferingsToday We’ll Be Talking About Exchange Online Standard

Exchange Online Highlights

Business-class Messaging

• Anywhere access from a variety of devices• Large mailbox sizes with flexible policies• Robust collaboration features

Deployment Flexibility

• Coexistence between online and on-premises

• Comprehensive data migration tools• Low cost offering for deskless workers

Security and Reliability

• Geo-redundant data center architecture• Multi-layered antivirus and spam filtering• Archive and encryption services available

$ SimplifiedManagement

• Unified web-based administration center• Support via phone, web, and e-mail• Active Directory® synchronization

Business-Class MessagingAnywhere access

E-mailCalendaring Mobility Offline AccessContacts Tasks Company Directory

PhonesPCs Browsers

Rich client access via Outlook 2003 and later

Premium web e-mail experience via OWA

Support for a broad range of mobile devices

Business-Class Messaging Large mailbox sizes

5 GB default allocation per user (25 GB max)

Pooled storage at company level

Assign different mailbox size limits per user

Additional storage available for purchase

Business-Class Messaging

Distribution listsCompany directoryShared contactsDelegate accessConference rooms

Robust collaboration features

Simplified ManagementUnified Administration

Manage subscriptions

Provision users

Reset passwords

Configure services

Get help and support

View service health

Access tools and resources

Simplified ManagementActive Directory synchronization

Directory Sync tool installed on local server

Synchronizes on-premises AD DS with Microsoft Online Services

Simplifies user provisioning

Powers unified global address list

Simplified ManagementSupport and service level agreement

99.9% uptime commitment

SLA is financially backed

24x7 IT pro support via phone, web, and e-mail

Integrated electronic ticketing system to submit and check on issues

Simplified Management Regular service updates

Datacenter staff handles security patches and updates

Helps you focus on critical projects instead of routine maintenance

Gives your users access to the latest capabilities

Simplified ManagementExchange 2010 features coming to the service

*Outlook Web App (OWA)

Full OWA support inFirefox and Safari

Integrated IM and presence in OWA

OWA side-by-side calendar view

Shared nickname cache for OWA and mobile

These end-user features, plus other Exchange 2010 enhancements, will be rolled out during calendar year 2010

Conversation view

MailTips

Personal archive

Voice mail with Unified Messaging

Federated calendar sharing

Mobile reply state

Mobile free/busy status

SMS sync

Over the air update for Outlook Mobile

Security and ReliabilityHighly secure, private, and reliable e-mail services

Hardware, network, and datacenter redundancy

Geographic site resilience

Multi-layered data security

CyberTrust certified

Secure access via SSL

Central andSouth America

Europe Asia

Africa

Australia

North America

Current datacenter locations

WashingtonVirginia

Ireland

Netherlands

Hong-Kong

Singapore

Security and ReliabilityGeo-redundant datacenters

Security and ReliabilityBuilt-in virus and spam protection

High-accuracy spam filtering Inbound, outbound and internal

Multiple virus-scanning engines Included with Exchange Online

subscription

z

INTERNET

Security and ReliabilityArchiving and e-discovery

Exchange Hosted Archive can be added to provide advanced e-discovery capabilities

Journaling e-mail to other archiving systems is also supported

z

INTERNET

COPY

Internal Mail

COPY

Auditor, Outside Counsel Access

End User/Admin Access

Security and ReliabilityEmail encryption for data privacy

Exchange Hosted Encryption can be added to provide e-mail encryption services

Uses Voltage Identity-Based Encryption (IBE)

Encrypts e-mail and attachments

Supports all systems and e-mail clients

TLS Encrypted E-mail

Secure Reply

via ZDMPolicy

Enforcement

Encrypt Rule

GatewayEncryptio

nServer

KeyServer

INTERNET

Recipient

Network

Deployment FlexibilityCoexistence capabilities

HQ

Branch Office

Hybrid deployment option allows you to mix on-premises and hosted users

Deployment FlexibilityHow coexistence works

All users share the same e-mail domain name

Inbound e-mail routes to on-premises server first and then to Online

Directory Sync provides consistent user experience

Wizard-based setup process simplifies deployment

Deployment Flexibility Mailbox migration

Free migration tool available

Tool is installed on-premises

Migrates all mailbox items (e-mail, calendar, contacts, and tasks)

Administrator can move users individually or in bulk

Supports Exchange 2000+, POP3/IMAP

Deployment Flexibility Deskless user subscription

Basic mailbox access via light version of Outlook Web App

500 MB mailbox

Same antivirus and anti-spam protections

Optional archiving and e-mail encryption

Low-cost offering for lightweight e-mail users

Microsoft Exchange Available as a Server and as a Service

Coexistence

Deploy Exchange in the way that best fits your business needs

Cloud ServicesOn-Premises

Consistent User Experience

End of Exchange Online Overview

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The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after

the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.