exacqvision-entrapass (w10) installation guide

26
exacqVision-Entrapass (W10) Installation Guide www.exacq.com +1.317.845.5710 +44.1438.310163 +31.485.324.347 USA (Corporate Headquarters) Mexico Europe/Middle East/Asia Central Europe Page 1 of 26 9/18/2017 1 Overview Purpose ExacqVision recorders now include Kantech Entrapass CE software. The purpose of this document is to guide the technician or installer through the process of installing and registering Kantech Entrapass CE. It is required that the individual performing this task is a Kantech Certified Technician in order to register the product. More information about Kantech Entrapass CE can be found by visiting Kantech’s website: http://www.kantech.com/Products/software_entrapass_ce.aspx IMPORTANT NOTE: Section 4 “Kantech Permission Repair” is NOT REQUIRED if performing a new installation of Entrapass version 7.30.48 or later. 2 ExacqVision Installation NOTE: It is imperative that ExacqVision be installed and fully licensed before installing Kantech Entrapass. If this step is not completed correctly, you will see a prompt for a serial number in the Entrapass installation process.

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Page 1: exacqVision-Entrapass (W10) Installation Guide

exacqVision-Entrapass (W10) Installation Guide

www.exacq.com

+1.317.845.5710

+44.1438.310163

+31.485.324.347

USA (Corporate

Headquarters)

Mexico

Europe/Middle

East/Asia

Central Europe

Page 1 of 26

9/18/2017

1 Overview

Purpose

ExacqVision recorders now include Kantech Entrapass CE software. The purpose of this document is to guide the technician or

installer through the process of installing and registering Kantech Entrapass CE. It is required that the individual performing this

task is a Kantech Certified Technician in order to register the product.

More information about Kantech Entrapass CE can be found by visiting Kantech’s website:

http://www.kantech.com/Products/software_entrapass_ce.aspx

IMPORTANT NOTE: Section 4 “Kantech Permission Repair” is NOT REQUIRED if performing a new installation of Entrapass version 7.30.48 or later.

2 ExacqVision Installation

NOTE: It is imperative that ExacqVision be installed and fully licensed before installing Kantech Entrapass. If this step is not

completed correctly, you will see a prompt for a serial number in the Entrapass installation process.

Page 2: exacqVision-Entrapass (W10) Installation Guide

exacqVision-Entrapass (W10) Installation Guide

www.exacq.com

+1.317.845.5710

+44.1438.310163

+31.485.324.347

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ExacqVision Installation:

1. Visit https://www.exacq.com and select Support>Software Downloads.

Page 3: exacqVision-Entrapass (W10) Installation Guide

exacqVision-Entrapass (W10) Installation Guide

www.exacq.com

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2. Select the appropriate version for your system.

3. When prompted for login credentials on the website, entire username “guest”, password “exacqvisionip” and run the

installation file.

Page 4: exacqVision-Entrapass (W10) Installation Guide

exacqVision-Entrapass (W10) Installation Guide

www.exacq.com

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Once ExacqVision is installed and licensed, you may begin the Kantech Entrapass installation without issue.

3 Kantech Installation

Entrapass Software Installation

Perform the following steps to install the included version of Kantech Entrapass CE on the exacqVision recorder.

NOTE: If you have previously configured “kiosk mode” for other users on the system, please log out, and log back in as “admin”

before continuing.

1. Find the Kantech folder on the desktop.

Page 5: exacqVision-Entrapass (W10) Installation Guide

exacqVision-Entrapass (W10) Installation Guide

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2. Open the EPCE 6.05.38 folder

3. Run the Setup.exe to start the installation.

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exacqVision-Entrapass (W10) Installation Guide

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4. Click OK to begin the installation process.

5. Step through the installation, selecting

It is recommended to install the full package at this step.

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exacqVision-Entrapass (W10) Installation Guide

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6. Here you will be naming the Kantech system. Continue to step through the installation process.

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exacqVision-Entrapass (W10) Installation Guide

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Your installation is now complete.

The desktop will now show five new icons.

a. Workstation

b. Server

c. Gateway

d. Smartlink

e. Entrapass Web

DO NOT double click the Entrapass Web shortcut icon that the installer

has placed on the desktop. The pre-determined parameters of this

shortcut are not correct for being installed on an exacqVision recorder.

This icon can be deleted from the desktop.

Later, during the configuration of the EntrapassWeb client, you will be

instructed to launch the EntrapassWeb Setup shortcut icon found in the

Kantech folder on the desktop.

Please continue to Permission Repair

Page 9: exacqVision-Entrapass (W10) Installation Guide

exacqVision-Entrapass (W10) Installation Guide

www.exacq.com

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4 Kantech Permission Repair

Vital Steps for Windows 10 Installations

Kantech Entrapass requires 2 permissions changes and 1 exclusion change (Windows Defender) for full functionality.

NOTE: This only applies to Windows 10 at this time.

1. Open the Kantech program file folder. (C:\Program Files (x86)\Kantech) A. Right click on

the Kantech folder.

B. Select Properties

C. Find the Security tab in the properties window.

D. Select the Users group.

E. Click the Edit button

F. Click the check box for Full Control

G. Click Apply, and OK, and close these windows.

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exacqVision-Entrapass (W10) Installation Guide

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2. Click the start button and type “regedit”. Select the “regedit.exe” option that appears. This will open the Registry Editor.

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3. Navigate to the “HKEY_LOCAL_MACHINE/SOFTWARE/WOW6432Node/Kantech” folder

A. Right click the Kantech folder.

B. Select Permissions from the menu

C. Select the users group

D. Click the Full Control check box

E. Click Apply, and OK, and close these windows.

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exacqVision-Entrapass (W10) Installation Guide

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4. Entrapass on Windows 10 requires an exclusion in Windows Defender. (Call Kantech

support if you have questions regarding interactions with other forms of cyber-security

software.)

B. Open Windows Defender

C. Click Settings

D. Locate “Exclusions” at the bottom of the page that opens.

E. Click “Add an exclusion”

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exacqVision-Entrapass (W10) Installation Guide

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5. Click “Exclude a folder” and locate the Kantech folder in Program Files (x86). Highlight

this folder and click the “Exclude this folder” button.

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exacqVision-Entrapass (W10) Installation Guide

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5 Registration

Once Entrapass CE is installed it must be registered

IMPORTANT NOTE: The person doing the registration must be a Kantech Certified Technician.

At this point you can open the Workstation application.

A. Click “Click here to login” in the top left corner.

B. Apply the temporary password provided (highlighted in yellow) to the password text box to login.

Page 15: exacqVision-Entrapass (W10) Installation Guide

exacqVision-Entrapass (W10) Installation Guide

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1. Click on the Options tab

2. Then click on Registration

3. Click the “Click here to register” button to

register

4. Contact Kantech using the information

provided to register. Certified

technicians can complete the

registration process online at

www.kantech.com if they have a

member center account.

2

1

5

6 4

3

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exacqVision-Entrapass (W10) Installation Guide

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IMPORTANT NOTE: The person doing the

registration must be a Kantech Certified

Technician.

5. When a confirmation code is received enter it here.

6. The OK button will become enabled upon entering a proper

confirmation code.

Click OK when done entering code.

Click Close button.

When prompted for Connection Password change it

is OK to leave these fields blank and click Cancel.

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exacqVision-Entrapass (W10) Installation Guide

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Close the Workstation application.

Answer YES to both of these questions if

prompted.

EntrapassWeb Client Setup

Open the Kantech folder on the desktop and launch the EntrapassWeb Setup shortcut.

A browser will open with a prompt to install Microsoft Silverlight. Click “Click now to install” to continue.

Page 18: exacqVision-Entrapass (W10) Installation Guide

exacqVision-Entrapass (W10) Installation Guide

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Click “Run” to begin installation.

When prompted for User Access Control, click Yes.

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Click “Install now” to install Silverlight.

These two options are of no consequence.

Make Bing my search engine

Make MSN my homepage

They are checked by default but they can be

unchecked if desired.

The option “Enable Microsoft Update

(recommended)” is recommended to leave

checked (its default state).

Click Next.

Page 20: exacqVision-Entrapass (W10) Installation Guide

exacqVision-Entrapass (W10) Installation Guide

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Installation is complete.

Click Close.

Upon clicking “Close” from the Silverlight installation, another browser instance or tab should launch prompting for the Tyco

EntrapassWeb install. If it does not, manually open the “EntrapassWeb Client Setup” application in the Kantech folder.

Click “INSTALL”

Page 21: exacqVision-Entrapass (W10) Installation Guide

exacqVision-Entrapass (W10) Installation Guide

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When prompted with the Security Warning, click “Install”.

When the install completes, a login prompt should be displayed. There are key things to look for here.

1. Username: admin

2. Password: admin256

3. Ensure name here is as expected

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exacqVision-Entrapass (W10) Installation Guide

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4. Ensure that this says “Powered by

Kantech”. If you only see “Powered by…”,

then a connection has not been

established with the Kantech services and

there is a problem.

Final Steps and Cleanup

3

1

4 2

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Another tab or web browser may open

indicating that you can launch

EntrapassWeb from the Start Menu of

Windows. This window can be closed.

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Clean up the desktop by deleting or moving the

Kantech installer off of the exacq recorder. This will

free up about 1 GB of space on the OS/boot drive.

Your desktop should now look like this →

Delete or move off of exacq recorder

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Backup Configuration

There is a limited amount of space on the local hard drive. A remote location for the backup operation of

Entrapass should be considered. It is recommended that you configure the backups to target a network

share or other removable media such as a USB drive or CD. To do this, perform the following steps.

1. Open Workstation

2. Click Options

3. Click Backup Scheduler

4. Select “Specific Folder” radio button

5. Click on the browse icon

6. Click on the drop down box

7. Select network share or removable media (in this example, a USB drive with drive letter E:\)

8. Click OK

9. Repeat steps 1 - 8 for each tab, Data, Archive, In/Out and Video event

NOTE: The “Default folder” setting will write this data to the “C:\Program Files (x86)\Kantech\Server_CE\” area. This setting

is not advisable because it resides on the exacqVision local drive.

2

3

4 5

6

7

8

1

Page 26: exacqVision-Entrapass (W10) Installation Guide

exacqVision-Entrapass (W10) Installation Guide

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The installation and registration process is now complete. Please see the integration guide here, exacqVision-Entrapass Integration Guide to continue with integrating Entrapass with exacqVision.