Strategic Human Capital Management Inc.

August 2014

Maximizing The Contribution

Of Your Workforce

Strategic Human Capital Management Inc.

Forbes Magazine Quote

“ Given enough time and money, your competitors can duplicate everything you’ve got except for your committed people”

August 2014

Strategic Human Capital Management Inc.

August 2014

Strategic Human Capital Management Inc.

Definitions

• Contribution = Capability x Commitment

• Capability = (Technical + Behavioral) KSAs

• Commitment = (Energy + Attention)%

Strategic Human Capital Management Inc.

Metrics

• Human Capital Return on Investment– (Revenue – [Expenses – Salary & Benefits])/Salary & Benefits

• Human Capital Value Added– (Revenue – [Expenses – Salary & Benefits])/FTEs

Strategic Human Capital Management Inc.

Capability StrategiesStrategy Score Improvements

Buy

Borrow

Build

Bind

Bounce

Benchmark

Strategic Human Capital Management Inc.

Commitment Strategy

Identify and manage your

Employee Value Proposition

Strategic Human Capital Management Inc.

Employee Value Proposition

• Employees seek to satisfy critical needs

• Employers that meet those needs become employers of choice

• EVP is that blend of solutions to critical needs that causes employees to select one employer over all others

Strategic Human Capital Management Inc.

Employee Value Proposition

• All employers develop an EVP, formally or informally

• If formally developed, it can be managed

• If managed, it can provide sustainable competitive advantage

Strategic Human Capital Management Inc.

Proposition Components

• REWARDS

• RESPONSIBILITIES

• RELATIONSHIPS

Strategic Human Capital Management Inc.

Component Elements

• REWARDS– Affordable/flexible benefits– Competitive/equitable wages– Performance based increases– Personal/professional development– Advancement opportunities– Recognition for contributions

Strategic Human Capital Management Inc.

Component Elements

• RESPONSIBILITIES– Adequate supporting resources– Clear performance expectations– Training for improved performance– Connection to mission– Utilize skills/abilities– Input/feedback opportunities

Strategic Human Capital Management Inc.

Component Elements

• RELATIONSHIPS– Competent co-workers– Interactions with customers– Visible/approachable leaders– Cooperation within/between departments– Respect– Fair/responsive supervisors