evolution and today's use of life ltc combination products final
TRANSCRIPT
10/1/15
Evolution and Today’s use of Life-LTC Combination Products
Parag ShahVice President Product DesignPacific Life
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DEFINITIONS Life-LTC Combination Products
LIFE-LTC Combination Products
Linked Benefits ‘LTC’ Riders
Single Pay Multi-PayCIR
Chronic Illness Riders
LTCRLong Term Care
Riders
Characteristics:Acceleration and Extension of Benefits
(ABR&EBR)High Liquidity. Traditionally Return of Premium.
Integrated Product
Characteristics:Optional Rider, attachable to multiple products.
Typically only Acceleration of Death Benefit (ABR).
Single Premium. Can be on UL or WL
chassis.
Many times on the same chassis as Single
Premium. Pay options generally 10
years or less
101g qualified. Can we with or without an front charge. Charge drives
whether dollar for dollar or some lien/discount
method
7702B qualified.Traditionally with a charge for the rider
and a dollar for dollar benefit.
Asset BasedLiving Benefits
3
DEFINITIONS Life-LTC Combination Products
LIFE-LTC Combination Products
Linked Benefits
Single Pay Multi-Pay
Policies14,168
Premium$1,109M
Policies7,368
Premium$102M
Policies43,005
Premium$601M
Policies35,080
Premium$593M
Asset Based‘LTC’ Riders
CIRChronic Illness
Riders
LTCRLong Term Care
Riders
Characteristics:Optional Rider, attachable to multiple products.
Typically only Acceleration of Death Benefit (ABR).
Living BenefitsCharacteristics:
Acceleration and Extension of Benefits (ABR&EBR)
High Liquidity. Traditionally Return of Premium.Integrated Product
4
Combo Products Meet A Variety of Consumer Needs
Life Insurance Needs
Long
Term
Car
e N
eeds
Stand Alone
LTC
Linked Single
Pay
Linked Multi-
Pay
LTC Riders
CIR Riders
Life Insurance
5
When was the first Combination Product Released?
Trivia Question
a) 1981
c) 1992
d) 1995
e) 2003
b) 1987
6
EVOLUTION – LINKED BENEFIT (ASSET BASED)
Linked Benefit
7
1987
8
The First Combo Product was released by First Penn Pacific Life Insurance Company.
Built on a Universal Life Chassis.
1987: A long time ago, in a Galaxy known as Chicago
1987
First Combo product from
First Penn Pacific
(Lincoln)
Linked Benefit
9
Buying both Life & Long Term Care
Cost synergies because not paying duplicate Death Benefit and LTC
Simple Concept
Life Policy LTC PolicyDeductions (withdrawals)
10
1988
11
Golden Rule develops a combo Life plus LTC product to meet potential regulations in the health care space.
They build their combo product on a Whole Life Chassis. Product accelerates the Life policy for LTC (no Extension of Benefits)
1988 : UNRELATED DEVELOPMENT
First Penn Pacific & Golden RuleThe first two companies in the
Combo Marketplace!1987
First Combo product from
First Penn Pacific
(Lincoln)
1988
Golden Rule (OneAmerica)
develops AssetCare (WL integrated LTC)
Linked Benefit
12
1995
13
Golden Rule adds EBR to their product.
Extension of Benefit Rider provides Long Term Care benefit after the Life Policy has been exhausted.
1995 : Extension of Benefits Rider (EBR)
19881987
Golden Rule (OneAmerica)
develops AssetCare (WL integrated LTC)
First Combo product from
First Penn Pacific
(Lincoln)
Golden Rule adds an
Extension of Benefits option
1995
Linked Benefit
14
2000
15
Between 1995 – 2000, First Penn Pacific introduced the MoneyGuard name into the market. MoneyGuard had both the ABR & EBR.
MoneyGuard sales had hit $100 million in sales but had plateaued.
2000 : MONEYGUARD. The Kleenex of the Linked Benefit Market
19881987
Golden Rule (OneAmerica)
develops AssetCare (WL integrated LTC)
First Combo product from
First Penn Pacific
(Lincoln)
Golden Rule adds an
Extension of Benefits option
1995 2000
MoneyGuard ~$100 million
Tough Sell• Full ROP• LTC Benefits• Death Benefit
Distribution Challenges• Competition for $s with Life Insurance Commission• Baby Boomers not there yet• Few competitors
Linked Benefit
16
2003
17
Lincoln transfers out MoneyGuard from First Penn Pacific
“Certain MoneyGuard experts leave First Penn/Lincoln …”
2003 : MONEYGUARD is LINCOLN MONEYGUARD
19881987
Golden Rule (OneAmerica)
develops AssetCare (WL integrated LTC)
First Combo product from
First Penn Pacific
(Lincoln)
Golden Rule adds an
Extension of Benefits option
1995 2000
MoneyGuard ~$100 million
2003
Linked Benefit
18
2005
19
2005 : MONEYGUARD REDESIGNED – MARKET LIFTOFF
19881987
Golden Rule (OneAmerica)
develops AssetCare (WL integrated LTC)
First Combo product from
First Penn Pacific
(Lincoln)
Golden Rule adds an
Extension of Benefits option
1995 2000
MoneyGuard ~$100 million
Linked Benefit
– Until now, MoneyGuard was a fully underwritten product. – Sales continued to increasing from 2000.– Sales in Banks / Wirehouse were gaining traction.– Lincoln redesigns MoneyGuard to a Simplified Underwriting with Cognitive testing– They also build a dedicated Wholesaling force focused on just selling
MoneyGuard.
2005
MoneyGuard moves to Dedicated
Wholesaler and Simplified
Underwriting
This makes the product ‘Transactional’ & removes the Distribution challenge.
20
2006
21
2003 “Certain MoneyGuard experts leave First Penn/Lincoln …”
They land at Genworth and they create their version of MoneyGuard known as TLC.
2006 : Next Competitor is Born - GENWORTH
19881987
Golden Rule (OneAmerica)
develops AssetCare (WL integrated LTC)
First Combo product from
First Penn Pacific
(Lincoln)
Golden Rule adds an
Extension of Benefits option
1995 2000
MoneyGuard ~$100 million
2005
MoneyGuard moves to Dedicated
Wholesaler and Simplified
Underwriting
2006
GenworthTLC
Launched
Linked Benefit
22
2009
23
Linked Benefit Market, composed of ~3 companies hit a half a billion $s.
MoneyGuard is driving the growth with over 80%+ market share.
Other companies start to take notice.
2009 : AMAZING MARKET GROWTH
19881987
Golden Rule (OneAmerica)
develops AssetCare (WL integrated LTC)
First Combo product from
First Penn Pacific
(Lincoln)
Golden Rule adds an
Extension of Benefits option
1995 2000
MoneyGuard ~$100 million
2005
MoneyGuard moves to Dedicated
Wholesaler and Simplified
Underwriting
2006
GenworthTLC
Launched
2009
$506m of premium on 7,849 polices
Linked Benefit
24
2011
25
Linked Benefit Market breaks $1 billion with over 21,000 policies.
John Hancock, who was in the ‘LTC Rider’ market, launches their Linked Benefit Solution in 2011.
2011 NEW short term PLAYERS ENTER
19881987
Golden Rule (OneAmerica)
develops AssetCare (WL integrated LTC)
First Combo product from
First Penn Pacific
(Lincoln)
Golden Rule adds an
Extension of Benefits option
1995 2000
MoneyGuard ~$100 million
2005
MoneyGuard moves to Dedicated
Wholesaler and Simplified
Underwriting
2006
GenworthTLC
Launched
2009
$506m of premium on 7,849 polices
2011
John Hancock launches Linked Benefit Product
Sun Life also enters.
However, neither stays in the market long.
Linked Benefit
However, neither stays in the market long.
Sun Life also enters.
26
2012
27
Pacific Life enters the Asset Based Market with their product called PremierCare.PremierCare is the first Combo product with gender distinct LTC rates.
In the Linked Benefit market where inflation benefits were hardly being sold, Pacific Life launches with a focus on buying long term care with inflation benefit.
In a market where ~5 – 10% of the sales actually elected an inflation benefit option, Pacific Life starts selling 75%+ of the policies with inflation options.
2012 : INFLATION IS THE NEW STORY
19881987
Golden Rule (OneAmerica)
develops AssetCare (WL integrated LTC)
First Combo product from
First Penn Pacific
(Lincoln)
Golden Rule adds an
Extension of Benefits option
1995 2000
MoneyGuard ~$100 million
2005
MoneyGuard moves to Dedicated
Wholesaler and Simplified
Underwriting
2006
GenworthTLC
Launched
2009
$506m of premium on 7,849 polices
2012
Pacific Life launches
PremierCare
Linked Benefit
28
2013
29
Nationwide joins the market with their Asset Based solution.They build on their success in the ‘LTC Rider’ market and build their CareMatters product with an INDEMNITY design.
The Asset Based Market breaks $1.5 billions with almost 24,000 policies
2013 : MORE PLAYERS
19881987
Golden Rule (OneAmerica)
develops AssetCare (WL integrated LTC)
First Combo product from
First Penn Pacific
(Lincoln)
Golden Rule adds an
Extension of Benefits option
1995 2000
MoneyGuard ~$100 million
2005
MoneyGuard moves to Dedicated
Wholesaler and Simplified
Underwriting
2006
GenworthTLC
Launched
2009
$506m of premium on 7,849 polices
2012
Pacific Life launches
PremierCare
NationwideLaunches
CareMatters
2013
Linked Benefit
30
2014
31
MoneyGuard changes the marketplace by removing their Day 1 Full Return of Premium benefit.
Asset Based Marketplace becomes the Linked Benefits marketplace.
New York Life and MassMutual join the market.
2014 : RETURN OF PREMIUM IS THE NEW OLD STORY
19881987
Golden Rule (OneAmerica)
develops AssetCare (WL integrated LTC)
First Combo product from
First Penn Pacific
(Lincoln)
Golden Rule adds an
Extension of Benefits option
1995 2000
MoneyGuard ~$100 million
2005
MoneyGuard moves to Dedicated
Wholesaler and Simplified
Underwriting
2006
GenworthTLC
Launched
2009
$506m of premium on 7,849 polices
2012
Pacific Life launches
PremierCare
NationwideLaunches
CareMatters
2013 2014
NY Life and MassMutual
Linked Benefit
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Lincoln MoneyGuardAwareness, huge dedicated wholesaling force
Diverse Market Place – Offering Consumer OptionsLinked Benefit
Pacific Life PremierCareFull ROP, Inflation Story
GenworthFull Underwriting, Multiple Risk Classes
OneAmericaPortfolio of Linked Solutions [Life (single & joint life) & Annuity]. Lifetime LTC BenefitsNationwideIndemnity
MassMutualDividends
33
2009 2010 2011 2012 2013 2014$0
$200
$400
$600
$800
$1,000
$1,200
$1,400
$1,600
0
5,000
10,000
15,000
20,000
25,000
$506.3
$838.1
$1,426.7 $1,451.3$1,505.1
$1,211.6
7,849
12,746
21,18120,807
23,701
21,536
Premium ($m) Policies
Source: LIMRA US Individual Life Combination Products: LTC (Only), Extension (Only), All Products, All Premiums
Linked Benefit SalesLinked Benefit
Policie
s
Premium
34
2012
35
2009 2010 2011 2012$0
$200
$400
$600
$800
$1,000
$1,200
$1,400
$1,600
0
5,000
10,000
15,000
20,000
25,000
$506.3
$838.1
$1,426.7 $1,451.3
7,849
12,746
21,18120,807
Premium ($m) Policies
Source: LIMRA US Individual Life Combination Products: LTC (Only), Extension (Only), All Products, All Premiums
HOW TO INVEST A $BILLION DOLLARS?Linked Benefit
Policie
s
Premium
($m)
36
SINGLE PAY (@10%) VS MULTI-PAYLinked Benefit
Policie
s
Premium
2009 2010 2011 2012 2013 20140
20,000,000
40,000,000
60,000,000
80,000,000
100,000,000
120,000,000
140,000,000
160,000,000
0
2,500
5,000
7,500
10,000
12,500
15,000
17,500
20,000
49,941,806
143,340,414
6,851,126
17,910,773
7,236
11,932
19,88119,305
613 832 1,300 1,502
Single Pay (10%) MultipaySingle Pay Policies Multipay Policies
Source: LIMRA US Individual Life Combination Products: LTC (Only), Extension (Only), All Products, Single vs Reoccurring Premiums
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Lincoln arrives at the conclusion that investing $1 billions annually is TOUGH.
Wouldn’t it be great if money came in over time?
MoneyGuard has offered a 3, 5, 7 & 10 Pay version for a decade plus.
But Nobody is buying!
REALLY!!! INTEREST RATES ARE LOW???Linked Benefit
ACTUALLY:
NOBODY IS SELLING
Lincoln wasn’t compensating their Wholesaling force for selling their Multi-Pay versions.
Solution : Pay (Encourage) Your Wholesalers to sell the Multi-Pay versions.Price the Multi-Pay versions ‘better’ than your Single Pay
38Source: LIMRA US Individual Life Combination Products: LTC (Only), Extension (Only), All Products, Single vs Reoccurring Premiums
THE POWER OF COMPENSATIONLinked Benefit
Policie
s
Premium
2009 2010 2011 2012 2013 20140
20,000,000
40,000,000
60,000,000
80,000,000
100,000,000
120,000,000
140,000,000
160,000,000
0
2,500
5,000
7,500
10,000
12,500
15,000
17,500
20,000
$17,910,773
$88,487,551
$102,163,261
1,502
5,894
7,368
Single Pay (10%) MultipaySingle Pay Policies Multipay Policies
4x increase
39
THE POWER OF MONEYGUARDLinked Benefit
Solution : Pay (Encourage) Your Wholesalers to sell the Multi-Pay versions.Price the Multi-Pay versions ‘better’ than your Single Pay
With the multi-pay change, MoneyGuard changes the Linked Benefit marketplace.
Lincoln later removes the pricing benefit of their multi-pay solution, but the market now knows to ask/consider multi-pay options.
Market Reaction: “The MoneyGuard Effect”
MoneyGuard competitors with multi-pay options see their sales increase
Nationwide launches their product (2013) with a multi-pay solution.
Pacific Life launches their Multi-Pay solution in 2015.
• Combination Market Place is composed of two markets : Linked Benefits (Asset Based) and “LTC” Riders, but new products continue to blur the lines.
• Golden Rule and First Penn introduced products to the market back in late 1980s; but the MoneyGuard changes in 2005 that helped drive the Linked Benefit market to over $1 Billions [assisted by the Baby Boomers and their awareness of LTC].
• New entrants continue to join the market, each with a different market identity offering consumers more options.
• In the Linked Benefits Market, multi-pay product options are growing while single pay sales appear to be flattening/declining.
40
TAKE-A-WAYSLinked Benefit
19881987
Golden Rule develops AssetCare
First Combo product from
First Penn Pacific
Golden Rule adds an
Extension of Benefits option
1995 2000
MoneyGuard ~$100 million
2005
MoneyGuard moves to Dedicated
Wholesaler and Simplified
Underwriting
2006
GenworthTLC
Launched2009
$506m of premium on 7,849 polices
2012
Pacific Life launches
PremierCare
NationwideLaunches
CareMatters.MoneyGuard focuses
on Multi-Pay
2013 2014
NY Life and MassMutual enter
the market
The Future
2011
Linked Benefit Market
breaks $1Bs