Resumeof

Evan Shawn YoungJob Related Summary:

2+ years of experience in Sales. 2+ years of experience in Customer Service. 2+ years of experience as an Associate and Representative. Worked at Dell as a Contractor (Ref: Monroy Gauelute and Kyle Syms). Candidate availability: One week notice. Candidate doesn’t have any anticipated time off. Best time(s)/day(s) to take Interview: 3 hours notice. Local Candidate. Good communication and interpersonal skills.

Summary:

Highly motivated. Expanse of customer/consumer interactions and ability to work well under presser. Deep understanding of intercommunication/commutative skills. High Stress deadline oriented and the demand to make fast educated decisions. Representing the organization with the upmost pride and integrity.

Education:

Associates of Arts, South Plains College, Levelland, TX, August 2006 - May 2009. High School Diploma, Levelland High School, Levelland, TX, August 2003 - May 2007.

Professional Experience:

Dell, Round Rock, TX January 2014 - PresentConsumer Sales Representative

Responsibilities: Daily job duties are to answer calls for questions and purchases and to up-sell products and services. Required to be highly proficient in product knowledge to meet and exceed sales quotas and customer standards of

service.

Harte-Hanks/Reliant Energy, Austin, TX September 2012 - October 2013Telemarketing/Sales

Responsibilities: Cold calling for new acquisitions and customer support of various products offered.

Texas Department of Criminal Justice, Lubbock, TX September 2009 - April 2012Correctional Officer

Responsibilities: Successfully manage and maintain high levels of structural character reform and positive growth in behavior and

personnel productivity and safety.

South Plains Security and Patrol, Lubbock, TX April 2009 - September 2009

Security Officer

Responsibilities: Observe and deter criminal activity by a physical presence.

Convergys, Lubbock, TX August 2008 - May 2009Customer Account Executive

Responsibilities: Assist Customers/Consumers with varying account issues including billing and product assistance, as well as,

trouble-shooting and day to day customer interaction and satisfaction.

Levelland Ethanol Plant, Levelland, TX April 2008 - August 2008Grains/Ethanol

Responsibilities: Interacting with consumers selling/moving grain byproducts and ethanol fuel.