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TRANSCRIPT
Too
hard
PROJECT SUCCESS….EASY?
No senior engagement
Not
hing
in it
for m
eO
ther
prio
rities
Operational distractions
Outcomes intangible
Too hard to do
Loss of impetus
Not enough people
Politi
cs
Budget constraints
Bigger things to worry about
It’s not the right thing
Conflicts of projectsNew business driversPoor procurement
Change of direction Third party failures
Cost/ time over-run
ARE WE MANAGING WITH THESE?
Hand Cranked reports
Disconnected processes
Lots of data no integration…
Manual control processes
Presentations - Execs | Service reviews | Projects Boards
Change Requests – Suppliers | Lists | outputs
Actions – Meetings | requests | progress reports
Operational Reports – Word | Excel
Escalations – Actions | Reports
Suppliers – Reports | Lists | Updates
... Low quality MI supported by disconnected, manual processes
How do we manage this complex environment?
Answer: a well-integrated, automated command and control system
Risk management
Issues and actions
Resource management
Timesheets & reports Data integration
Extra & transform
CSF & KPI module
Service credits module
Stakeholder tracking
Milestones and tasks Progress Reports
Suppliers Ops structure
Client Ops structure
Supplier Transformation structure
Client Transformation structure
Multi-client contract structure
Cost & revenues mgmt.
User and roles mgmt
Scorecard & Dashboard
Stage gates
Strategy maps
Document mgmt CR/CCN engineRequest workflow
Execview lifecycle governance modelProject IS Performance Performance
• Strategic outcome mapping
• Initiative prioritisation (9/10)
• Transformation KPI definition
• EFQM model• Stakeholder and
business alignment model
• Resource modelling
• Portfolio management model
• On-line PIDs/definitions• Initiative approval
gates/workflow• PPM consolidation from
MSP/other tools• Status and effectiveness
Tracking and reporting• Work-flowed CR mgmt
• Multi-client, multi supplier portal
• Work-flowed Changes Requests processes
• Service reports• Service improvement
plans (SIPs)• Online service definitions
and SLAs• Contract management
• Out the box best practice SLAS and targets
• ITIL SM reports for HD, IM, PM, CM etc
• IS Service mgmt reports• Stakeholder reports
• Integration to SupportWorks
• Customisable reporting model
• Outcome maps linked to risk, performance and delivery
• Compliment/replace complex MI/BI solutions
• User customisable scorecards
• Library of 50+ ‘topic views’ drilldown
Prioritisation view
Strategy and outcomes maps Portfolio view
Critical milestones view
Corporate outcome scorecard
Benefits view
Major KPI and risk scorecard
IS summary scorecard reports
Portfolio effectiveness scorecard
Corporate change schedule
• Risk management system and reporting
• Governance action and status tracking
• Web Services/FTP /Excel data/manual upload from most data sources
Strategic outcome maps
Functional scorecards
Transformational measure 5
Transformational measure 6
Oct 09 Jan 10 Apr 10 Jun 10
Transformational measure 1
Transformational measure 2
Transformational measure 3
Transformational measure 4
Act Value
Act Value
Act Value
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Targ. Value
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Transformational measure 5
Transformational measure 6
Oct 09 Jan 10 Apr 10 Jun 10
Transformational measure 1
Transformational measure 2
Transformational measure 3
Transformational measure 4
Act Value
Act Value
Act Value
Act Value
Act Value
Act Value
Act. Value
Act. Value
Targ. Value
Targ. Value
Targ. Value
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IS improvement milestone summary
More….
Milestone
Settings...
Latest ProgressPlanned Due
Baseline Date
Forecast Date
1/09 2/09 3/09 4/09 5/09 6/09 7/09 8/09 9/09
Delivery Summary (Last 2 weeks/next 2 weeks)
More….
Product Due Date
xxxxx
xxxxx
Xxxxx
xxxxx
xxxxx
01/06/09
17/06/09
24/06/09
27/06/09
02/07/09
-22
-5
2
5
10
Settings….
1
2
3
4
5
Improvement metrics
IS CONTINUOUS IMPROVEMENT SCORCARD – CIO SummarySettings...
(As of 6th August 2009, 3:35pm)
Delivery Manager: Tony DawsonExecutive Sponsor: Mark BriggsThe purpose of this scorecard is to summarise the BAU improveme nt initiatives in
Service ops, service requests and Resourcing and Finance …..etcRefresh
Improvement Status Commentary (Last 7 days)
More….
Support Handover meeting for BR2 occurred on 29 -Jul; outstanding issue is confirmation email from TSD that they now provide first line sup port for Programme Library.
xxxxxxxxxxxxxxxxxxxxxxx
Transformational scorecard
Strategy
Detailed reports
OutsourcingRisk Metrics
Industry strength capability
• Project management – PMI/PMP, PRINCE2, PMI, PMBOK, etc.
• Programme Management– OGC Managing Successful Programmes
• Service Level Management– ITIL v3 and SLAs
• Process Improvement– Capability Maturity Model– Lean, 6Sigma, Agile Methodologies– Organisational Excellence– EFQM Excellence Model
Lifting the capability of an organisation by providing template forms, workflows & measures, around best practice methods
Reports
Templates
Processes
Benefits
• ONE VERSION OF THE TRUTH! • Visibility on change and operational processes• Helping every organisation raise their game!
Client Delight
• Support Executives, PMO & PM’s • Manage change requests & request from clients• QA functions, gateways & assurance reports
Process efficiency
• Easy to deploy, gives any kind of report• 96% of PM’s said 2 Hrs training enough• 75% of PM’s said more effective and efficient
Best practice
• Very strong acceptance by all• Supports multiple groups, contractors,
individuals• Create PMO services. creating additional value
Ease of use
Benefits focus …..
“Helping every organisation raise
their game through faster change
delivery, lowering cost and risk”
• Simplified best practice • Strong community buy in
2. Reports driving rapid decisions3. Use of governance reporting
Others focus on how to use their tool set
• Faster decisions = Faster Interventions
Unique training focus in 3 key areas1. Governance for PMs and Sponsors
Combining the above gives a huge reduction in costs, risks and delay
Execview is Proven technology ....Representative Customers
Execview PPM Demonstration
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