ethics for auditors: understanding current issues in financial integrity

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Copyright © 2013 FraudResourceNet™ LLC Ethics for Auditors: Understanding Current Issues in Financial Integrity" June 26, 2013 Special Guest Presenter: Michael Palmer, JD Copyright © 2013 FraudResourceNet™ LLC President and Founder of White Collar Crime 101 Publisher of White-Collar Crime Fighter Developer of FraudAware® Anti-Fraud Training Monthly Columnist, The Fraud Examiner, ACFE Newsletter Member of Editorial Advisory Board, ACFE Author of “Fraud in the Markets” Explains how fraud fueled the financial crisis. About Peter Goldmann, MSc., CFE

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Webinar series from FraudResourceNet LLC on Preventing and Detecting Fraud in a High Crime Climate. Recordings of these Webinars are available for purchase from our Website fraudresourcenet.com This Webinar focused on the subject in the title FraudResourceNet (FRN) is the only searchable portal of practical, expert fraud prevention, detection and audit information on the Web. FRN combines the high quality, authoritative anti-fraud and audit content from the leading providers, AuditNet ® LLC and White-Collar Crime 101 LLC/FraudAware. The two entities designed FRN as the “go-to”, easy-to-use source of “how-to” fraud prevention, detection, audit and investigation templates, guidelines, policies, training programs (recorded no CPE and live with CPE) and articles from leading subject matter experts. FRN is a continuously expanding and improving resource, offering auditors, fraud examiners, controllers, investigators and accountants a content-rich source of cutting-edge anti-fraud tools and techniques they will want to refer to again and again.

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Page 1: Ethics for Auditors: Understanding Current Issues in Financial Integrity

Copyright © 2013 FraudResourceNet™ LLC

Ethics for Auditors: Understanding Current

Issues in Financial Integrity"

June 26, 2013

Special Guest Presenter:Michael Palmer, JD

Copyright © 2013 FraudResourceNet™ LLC

President and Founder of White Collar Crime 101

Publisher of White-Collar Crime FighterDeveloper of FraudAware® Anti-Fraud

Training Monthly Columnist, The Fraud Examiner, ACFE Newsletter

Member of Editorial Advisory Board, ACFE

Author of “Fraud in the Markets”Explains how fraud fueled the financial crisis.

About Peter Goldmann, MSc., CFE

Page 2: Ethics for Auditors: Understanding Current Issues in Financial Integrity

Copyright © 2013 FraudResourceNet™ LLC

About Jim Kaplan, MSc, CIA, CFE

President and Founder of AuditNet®, the global resource for auditors

Auditor, Web Site Guru,

Internet for Auditors Pioneer

Recipient of the IIA’s 2007 Bradford Cadmus Memorial Award.

Author of “The Auditor’s Guide to Internet Resources” 2nd Edition

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Founder, Ethics By Design

Lawyer since 1980

Consultant to large and small companies

Author

Educator

About Mike PalmerAbout Michael Palmer

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About Mike PalmerAbout Michael Palmer

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Webinar Housekeeping

This webinar and its material are the property of FraudResourceNet LLC. Unauthorized usage or recording of this webinar or any of its material is strictly forbidden. We will be recording the webinar and you will be provided access to that recording within 5-7 business days after the webinar. Downloading or otherwise duplicating the webinar recording is expressly prohibited.

Please complete the evaluation to help us continuously improve our Webinars.Unless you are participating in a group that is viewing this Webinar on a common computer screen, you must answer the polling questions to qualify for CPE per NASBA.

Submit questions via the chat box on your screen and we will answer them either during or at the conclusion.

If GTW stops working you may need to close and restart. You can always dial in and listen and follow along with the handout.

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The views expressed by the presenters do not necessarily represent the views, positions, or opinions of FraudResourceNet LLC (FRN) or the presenters’ respective organizations. These materials, and the oral presentation accompanying them, are for educational purposes only and do not constitute accounting or legal advice or create an accountant-client relationship.

While FRN makes every effort to ensure information is accurate and complete, FRN makes no representations, guarantees, or warranties as to the accuracy or completeness of the information provided via this presentation. FRN specifically disclaims all liability for any claims or damages that may result from the information contained in this presentation, including any websites maintained by third parties and linked to the FRN website

Any mention of commercial products is for information only; it does not imply recommendation or endorsement by FraudResourceNet LLC

Disclaimers

6

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Introduction: Fraud Statistics: The Growing Fraud Threat

Auditing for Fraud: Standards & Essentials Ethics vs. Fraud Your Questions Conclusion

Today’s Agenda

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According to major accounting firms, professional fraud examiners and law enforcement:

Fraud jumps significantly during tough economic times

Business losses due to fraud increased 20% in last 12 months, from $1.4 million to $1.7 million per billion dollars of sales. (Kroll 2010/2011 Global Fraud Report)

Average cost to for each incident of fraud is $160,000 (ACFE) Of Financial Statement fraud: $2 million

Approx. 60% of corporate fraud committed by insiders (PwC)

Approx. 50% of employees who commit fraud have been with their employers for over 5 years (ACFE)

Fraud: The Big Picture

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The Auditor’s Role

1200: Proficiency and Due Professional Care

1220: Due Professional Care

2060: Reporting to Senior Management and the Board

2120: Risk Management

2210: Engagement Objectives

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Paul, Marta, & Paul’s Mother

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Paul’s Deception

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Paul’s Mother Chases Marta

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Paul Eats the Tuber

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Moral: The Talent to Deceive is in Our DNA

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The Hebrew Myth of Adam, Eve, and the Serpent

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Lead Us Not Into Temptation

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“If men were angels, no government would be necessary. “

Federalist # 51.

Keeping us Honest

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The Cheating Culture

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Lying

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Government Procurement

“There is no kind of dishonesty into which otherwise good people more easily and frequently fall than that of defrauding the government.”

Benjamin Franklin

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Our Challenge

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Our Challenge

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Internal AuditorsWatch the

Watching System

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Internal Auditors Watch the Watching System

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Three Lines of Defense

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Can We Make it Better?

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Can We Make it Better?

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What We’ve Learned

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We Are Group Creatures: Lessons from Social Psychology

The role of Internal Auditors is to Watch the Watch System

What We’ll Go Over Next

The Importance of Reminders

Implications for Governance, Risk Management, and Control

Discussion

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According to the IIA the 3rd Line of Defense in defending against fraud, theft and other ethical misconduct is

A. Internal controls

B. Risk management

C. Internal audit

D.

Polling Question 1

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We Are Group

Creatures

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Obedience to Perceived Authority

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Obedience to Perceived Authority

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Obedience to Perceived Authority

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Few Thought Others Would Do It

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Milgram Experiment Results

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Lessons for GRC Design

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Diffusion of Responsibility:The Bystander Effect

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Diffusion of Responsibility:The Bystander Effect

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Diffusion of Responsibility:The Bystander Effect

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Diffusion of Responsibility:The Bystander Effect

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Diffusion of Responsibility:The Bystander Effect

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Diffusion of Responsibility:The Bystander Effect

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Diffusion of Responsibility:The Bystander Effect

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Lessons for GRC Design

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Seeing What Others See

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Seeing What Others See

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Seeing What Others See

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Seeing What Others See

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Me or Your Lying Eyes?

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Lessons for GRC Design

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The Fraud Triangle

Opportunity

Motivation Rationalization

‐$

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Average of 4 Correct Answers

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But They Reported Six (6) Correct Answers

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The Fudge Factory

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Lessons for GRC Design

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Willpower is Finite

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Willpower Depletion

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Self-Control is a LikeNeurological Muscle

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Another term for Rationalization in the context of ethics and fraud is:

A. Absence of willpower

B. Illegal behavior

C. The fudge factory

D. None of the above

E.

Polling Question 2

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Self-Control is a LikeNeurological Muscle

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Meet With Your Parole Board in the Morning or Just After Lunch

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Willpower Depletion Also Reduces Honesty

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Willpower Depletion Also Reduces Honesty

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Lessons for GRC Design

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We Are Group Creatures Part B

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Was the Challenger Launch Decision a

Failure of Governance, Risk Management, and

Control Systems?

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Morton-ThiokolUtah

NASA HeadquartersWashington,

D.C.

Marshall Space Flight Center

AlabamaJohnson Space Center

Texas

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The Decision to Launch

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Icicles on the Launch Pad

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Huntsville Alabama

Ogden Utah

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Roger Boisjoly

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“My God, Thiokol,'' Mulloy says. ''When do you want me to launch, next April?''

Page 51: Ethics for Auditors: Understanding Current Issues in Financial Integrity

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A Management Decision?

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As Feared, The O-rings Failed

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The Challenger disaster is a dangerous example of groupthink

A. True

B. False

Polling Question 3

Page 58: Ethics for Auditors: Understanding Current Issues in Financial Integrity

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NASA

Engineers

Morton-Thiokol

Managers

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No hierarchy of values No explicit mention of pressures that

could distort judgment Engineering expertise subordinated to

“management” concerns No one objected to Mason’s direction to

put on management hat. The question was poorly framed Intuitive expertise was disregarded

Disorganized Decision Making

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Organizational Integrity Failure

Diffusion

Responsibilityof

Safety

Criticality 1

Task Force

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Corporate Integrity

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VISION

MISSION

EFFECTIVE ETHICS

PROGRAMVALUES

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Hierarchy of Values

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Obedience to Perceived Authority

Diffusion of Responsibility

Conformity to what we think others are doing

Focus theory of normative conduct

Normalization of deviance (Challenger)

Summary

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As the Challenger episode showed, a failure of organizational integrity can lead to a risky incident of….

A. Dishonesty

B. Negligence

C. Incompetence

D. Rationalization

E.

Polling Question 4

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Other Ways to Improve GRC

Systems

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Two Areas to Start With

Institute Smart Habit-building Programs

Build Reminders Into the System

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Smart Habit-building Programs

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Make them Operational By Creating Checklists

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Nurture Relationship of Trust With The Checklist of Trustworthy Behavior™

1. Is it our best?2. Is it the truth?3. Is it fair?4. Is it polite?5. Is it what we promised?6. Is it legal?7. Have we exercised

due care?

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Create Your Own Checklists

integrity?Will this violate our

integrity?

first?How does this put the customer

first?

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Checklists Assist Thinking

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Auditors Know Checklists

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The Role of Reminders

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The Role of Reminders

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Build Moral RemindersInto the System

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The following report contains only my actual expenses.

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Financial and Sales Reports

I will report only the truth in this financial statement.

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Performance Evaluations

This evaluation is accurate to the best of my information and belief...

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Pressure Cooker Safety Valve

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Defective Pressure Cookers Can Explode

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A Safe Place to Talk

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A Safe Place to Talk

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Effective Ethics & Compliance Programs Have Many Parts

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Code of Conduct

WORKFORCE

TRAINING

Ombuds Office

The Pieces Need to Come Together

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RECRUITING

CODE OF 

CONDUCT

Ombuds Office

Internal  Control System

SOX

FSG

FAR

FCPA

CORE VIRTUES

TRAINING

Into A Comprehensive Program

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Reminding people to conduct themselves with integrity and honesty is pointless

A. True

B. False

C.

Polling Question 5

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Other Possibilities

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Any Questions?Don’t be Shy!

Questions?

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[email protected]

www.ethicsbydesign.com

802 870 3450

Thank You!

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Thank You!

Website: http://www.fraudresourcenet.com

Jim KaplanFraudResourceNet™

800-385-1625 [email protected]

Peter GoldmannFraudResourceNet™

[email protected]

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Coming Up….

Fraud Auditing versus Fraud Investigation: Important Distinctions July 10

Bribery, Corruption and the FCPA: What Auditors Need to Know July 24

Essentials of Effective Fraud Risk Assessments, July 26