establishing a clear mission – from martyre's crown to agile team work
TRANSCRIPT
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Establishing a clear mission – FROM MARTYRE’S CROWN TO AGILE TEAM WORK
Johanna Lindvall & Petra Svensson
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Where we come from…
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8 faculties Founded in 1666
Academic freedom – administrative freedom
Central administration = low trust
IT – name a system, and we have it!
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# 1. Pioneering spirit
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Grassroot Initiatives
No budget? OK, since it’s important!
Grassroot Initiatives
Anyone can join!
Special features? Sure. Let’s build it!
Ad hoc decisions
Yes we can!
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# 2. Crisis & Despair
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Support hell
We don’t have time!
No development
Heads above water NO!
That’s impossible!
No-one understands us…
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#3. Sidestepped
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Time for reflection
Sidestepped!
Focus on delivery
Released from impossible task
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# 4. Establishing a clear mission
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Figures & facts
Neutral alternatives
No action before formal decision
Not advocating
Tangible examples and concequences
Relevant level for each decision
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Alternative 1 ”No corporate CMS”
Alternative 2 ”Corporate CMS offer”
Corporate websites Department and faculty websites
Corporate websites
Department and faculty websites
Technical platform delivered x - x x Server and application management x - x x Compliance to official directives, e.g. IT security, accessibility x - x x
Design templates implemented x - x x Continous development x - x x
User support x - x x CMS training x - x x Technical support and incident management x - x x
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Corporate websites Web infrastructure
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# 5. Models & tools for agile teamwork
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Included in the offer: - Basic functionality and
design templates - Training in Drupal
- IT- and User Support
- A technical platform, continously updated
- The opportunity to submit
requests for change
To get a website, the department has to: - Assign a website owner,
responsible for the content and for allocating relevant resources
- Assign an operational manager for the website
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Requirement specification done
Waiting for test
Not yet discussed
Order placed
Not prioritised
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Checklist ”Go live”
Checklist ”Create site”
Standard emails
Manual Aegir
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Bring cake!
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Lessons learned • Internal processes – don’t think it all out in advance;
start doing!
• But – plan your stakeholder management in great detail! (it costs to make mistakes in the limelight!)
• Document roles, responsibilities, processes – but let them be living documents, updated on the run!
• Don’t try to save the world – embrace your inner bureaucrat!
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