established 1958 • 616-454-1222 • 1-800-999-9180 www ......bondhus round cutting tools – hss,...
TRANSCRIPT
www.CRESTONINDUSTRIAL.com
ESTABLISHED 1958 • 616-454-1222 • 1-800-999-9180 www.CRESTONINDUSTRIAL.com
Small Enough to Know You...
Large Enough to Serve You
1150 Front Street NW • Grand Rapids, MI 49504 • Fax: 616-454-2227 • [email protected]
Cutting tools are just a small percentage of your total operational cost, but have a significant impact on your bottom line when it comes to being competitive and profitable. The Creston Difference is our commitment to show you the way to maximize your bottom line while cutting waste and downtime.
Nobody in western Michigan knows or appreciates the art of machining/metalworking like the staff of Creston Industrial Sales. Nobody. It’s a passion we’ve been sharing with our industrial community for over 50 years. Our goal is to be the best partner your company can have. While most companies build client lists, we build long-term relationships. You can see it when our representatives visit your shop and you can see it in the way that we bring innovative solutions to your operation. We really care about our customers and believe that trust, great service, quality products and competitive pricing are the most important components to enhance your company’s success.
Customer service excellence is the pinnacle of our core values. We striveto be the only one-stop shop you’ll ever need for the following products:
CRESTON INDUSTRIAL SALES IS CERTIFIED ISO 9001:2000
INDEXABLE CARBIDE TOOLING • TOOLHOLDING • WORKHOLDING • ROUND CUTTING TOOLS • ABRASIVES
GAGING • SAWING PRODUCTS • COATING SERVICES • COOLANTS • LUBRICANTS • CLEANERS
THE CRESTON DIFFERENCE
C R E S T O N P R O U D L Y R E P R E S E N T S
Welcome
616-454-1222 • 1-800-999-9180 www.CRESTONINDUSTRIAL.com
We are proud of our hard-earned reputation for excellence. Our sales engineers (with over 200 years of combined experience) know the industry well, calling on everyone from major international manufacturers to the local, single-proprietor job shops. We speak the language of corporate, yet we understand and embrace the entrepreneurial spirit of smaller operations.
To continue our reputation of excellence, our representatives attend on-going supplier training seminars and participate in monthly product classes. Everyone across all walks of industry has access to our knowledge base and we’re glad to pass along what we’ve learned. Our commitment to training extends to our customers, as our vendors and staff offer product seminars, specialized customer updates and comprehensive product training.
Creston Industrial Sales stocks thousands of tools and support items from hundreds of manufacturers, so we can guarantee that you’ll never be more than a phone call away from keeping your project on time and on budget—maybe even under budget. Our clients know—firsthand—what it means to have us as their partner; and, we work hard to never let them down. Our sales team and staff step up to the plate on even the smallest of needs. Our relentless pursuit of customer service excellence is what sets us apart from our competition and we work hard at this, every minute of every day.
Every day, the Creston Industrial Sales team talks to the manufacturers, the industrial engineers and the end-users who drive our economy. Our territory is national, right from the heart of western Michigan. We practice an old-fashioned work ethic that reaches back decades, borne of an honest and straightforward desire to be helpful.
SALES EXPERIENCE SECOND-TO-NONE
WE LOVE PRODUCTIVITY. WE HATE DOWNTIME.
TECHNICAL EXPERTISE YOU CAN COUNT ON
Our LinesINDEXABLE CARBIDE TOOLING
AB TOOLS, INC.
ALLIED MACHINE
IG KAISER
CARMEX
CERATIZIT
CIRCLE TOOL
CLAYMORE TOOLS
DEXPORT TOOL
DORIAN TOOL
EVEREDE TOOL
HARROUN
ph HORN
INTERNAL TOOL
K-TOOL
KAISER TOOL (THIN-BIT)
KYOCERA (CERATIP)
LMT/FETTE
MANCHESTER (WIDIA)
MILLSTAR
NEW TECH
NTK
ROMAY
SCIENTIFIC CUTTING TOOLS
SANDVIK COROMANT
SCHWANOG
SSANGYONG
SUMITOMO
TOOL-FLO
TOOLMEX
ULTRA-DEX
VARDEX
VERMONT INDEXABLE
WALTER USA
WHIZ CUT
YES TOOL
YG1
TOOL HOLDING
ALBRECHT
BILZ
BRINEY
CENTAUR
CRITERION
DORIAN
ERICKSON-WIDIA
GEORGE WHALLEY
GUHRING
JACOBS
LYNDEX
PARLEC
ph HORN
PRECISION COMPONENTS
REGO-FIX
RETENTION KNOB SUPPLY
ROHM
ROYAL
SANDVIK
SCHUNK
TALON
TECHNARA
TECKNIKS
TM SMITH
TOOLMEX
ULTRA-DEX
WALTER
YG1
WORKHOLDING
ALORIS
BISON
BUCK FORKARDT
LOGANSPORT
CAMERON (SPEEDGRIP)
CHICK WORKHOLDING
EARTH-CHAIN
GEORGE H. SELTZER & CO.
GERADI, USA
HAAS AUTOMATION
HARIG MFG.
HURON MACHINE PRODUCTS
KALAMAZOO CHUCK
KITAGAWA
KURT MFG.
MICROCENTRIC
MITEE-BITE
NORTHWESTERN TOOLS
PRECISION COMPONENTS
RITEN INDUSTRIES
ROHM PRODUCTS
SCHUNK
SUBURBAN TOOL
TE-CO
TOMBSTONE CITY
WALKER
HAND & AIR TOOLS
AIR TURBINE
BONDHUS
ROUND CUTTING TOOLS – HSS, COBALT, CARBIDE
ADVENT
ALLIED MACHINE
ALVORD-POLK
ATS
BALAX
CARBIDE TOOL MFG. (CTMI)
CARMEX
CJT INDUSTRIES
COGSDILL TOOL
COUNTERSINKS INC.
COUTROX
CRYSTALLUME
DORMER TOOLS
DOVETAIL TOOLS
DRILL MASTERS
–ELDORADO TOOL
DURA-MILL
E-Z BURR
EMUGE
FORM RELIEF TOOL
FULLERTON TOOL
GARR TOOL
GENSWISS
GEORGE WALLEY CO.
GORILLA MILL (CGC)
GUHRING
HANITA CUTTING TOOLS
HANNIBAL
HARVEY TOOL
HASSY SAVAGE CO.
HEULE TOOL
HITACHI
IMCO
INTERNAL TOOL
KAISER TOOL (THIN BIT)
KEO
LEXINGTON
M.A. FORD
METAL REMOVAL
MICRO 100
NACHI AMERICA
NORTH AMERICAN
OHIO DRILL
OSG
QUALITY CARBIDE TOOL
QUALITY CHASER
REGAL CUTTING TOOLS
RICHARDS MICRO 100
SOMMA
SP3
SPECIALTY TOOL
SUMITOMO
THREADMILLS USA
TITAN TOOL
TITEX
ULTRA-MET
UNION / PRECISION
VEGA TOOL
VERMONT
WHITNEY TOOL
YG1
DYNABRADE
SLOKY
SNAP-ON
WIHA
WILLIAMS
ABRASIVES
3M
BRUSH RESEARCH
CAMEL GRINDING
CONTINENTAL DIAMOND
OSBORN
STANDARD ABRASIVES
SUNNEN
TANIS BRUSH
VSM
WIELER
GAGING
ASIMETO
BLAKE MFG.
BROWN & SHARPE
MAHR FEDERAL
MAGASCALE
ROCK OF AGES
SPI (SWISS PRECISION)
COATING SERVICES
GUHRING OERLIKON BALZERS ROMAY
MACHINERY
AMADA
ARMSTRONG
–BLUM MFG. (MARVEL)
CLAUSING INDUSTRIAL
DAKE CORPORATION
RADIANS
SAWING PRODUCTS
AMADA
BAHCO
BITNER
CONTROX
GAYLEE
KINKELDER
SIMONDS
TRU-CUT SAW
COOLANTS,LUBRICANTS, CLEANERS
CASTROL
COOL TOOL
MASTER CHEMICAL
MOLY D
MODULAR AIR
QPM COOLANT
NOZZLES
QUALICHEM
TAP MAGIC
UNIST
ZEBRA SKIMMERS
ZERO GRAVITY
Independence is a rare and special commodity to leverage, especially in this day and age of mass consolidation, corporate subsidiaries, affiliations and multi-market saturation. Creston Industrial Sales is that rare breed of a local, independent industrial supply house that answers to nobody up the chain of command, because our staff commands the chain. We are the home office. Each of our sales engineers is uniquely positioned to size and leverage every order, every transaction and every situation to benefit you, so that your interests and bottom line are protected. Come see what our independent spirit can do for you!
LOCALLY OWNED AND FIERCELY INDEPENDENT
Our VisionWe will be a trusted, expert partner; driven by a passionate commitment to providing the best solution to our client’s needs. Creston Industrial Sales has the expertise and experience to be consultative advisors to our clients with a focus on delivering value by thoroughly understanding their needs, being hyper-responsive to their requests and building trust through consistent execution.
We will work beside our clients at all times, always in contact and always mindful of our client’s goals and needs. Instilling confidence and trust is the foundation of our business.
We will be an employer that treats all people with respect and compassion. Business growth and success is attributed to our employees and shared with them. The Creston Industrial Sales team will treat each other with care and compassion at all levels of the business, from ownership to the newest team member. This business exists to serve its employees, customers and community.
We provide industrial products and expertise to the metalworking industry in western Michigan. We act as an extension of our client’s team as product application and process experts so they have a resource who answers questions, supplies products and provides innovative solutions.
Our Mission
616-454-1222 • 1-800-999-9180 www.CRESTONINDUSTRIAL.com
SERVICE – We will be attentive to all client requests. We will demonstrate our abilities through our expertise, product knowledge, appearance, conduct, conversation and results.
RESPONSIVENESS – We will treat our clients as they wish to be treated, listening and responding to their needs while providing prompt responses to requests and 100% on-time delivery.
EXPERTISE RESOURCE – We will always be perceived by our clients as an expert resource in the cutting tool, fluids, and other industrial machining needs. We are the opposite of a catalog house; we are an extension of their team as product application and process experts.
INNOVATIVE – We will continuously identify ways to improve our process, products and policies to meet the ever-changing needs of our clients. Our clients will look to us as a resource to keep them informed of new technologies, products and processes.
COMMUNICATION – We will actively listen to our clients and vendors and respond in a clear, concise, knowledgeable manner. We will provide open communication channels to all team members of Creston so they can perform their responsibilities without impediment.
ENCOURAGEMENT – We will support employee creativity and teamwork to promote an open and collaborative work environment that encourages employees to excel in every aspect of their job.
ETHICS – We will always act with integrity and a sense of duty and obligation to our clients and will always be accountable for our actions. We will treat our fellow team members with respect and in a way that we would in turn want to be treated.
GIVING BACK – Contribute to our community and/or employees in need through the donations of resources (financial or time).
WORK ENVIRONMENT – Foster an enjoyable and rewarding team environment for our employees.
• Do your machinists spend time searching for misplaced or missing tools?
• Do you pay expediting fees for tool delivery?
• Do missing tools sometimes hide in machinists’ toolboxes?
• Do forgotten and obsolete tools remain in your inventory, with no benefit to you?
The above questions—especially if you answered “YES” to any of them—reveal the unneccessary expenses, headaches and late deliveries that can have a drastic effect on your company’s bottom line.
Nearly 50% of Creston’s daily business involves our inventory management technologies. “Friction-Free Commerce” for your tools comes from implementing Creston’s inventory management systems.
For more information, contact our inventory management team at 616-454-1222 or 800-999-9180.
Visit www.CRESTONINDUSTRIAL.com toview case studies and technology offered.
OUR CORE VALUES
Tool ManagementCRIB SOLUTIONS
Key BenefitsReduced inventory and expediting costs
Inventory reduction
Increased productivity
Product standardization
Reduction of machine downtime
Fewer stock outs
History review for better planning
Optimal inventory levels
Automated reporting
Identification of obsolete items
Total accountability for all items
Increased security
Better managed item selection
Item availability when/where needed
Streamlined ordering process
Fewer transactions with less paperwork
Fewer configurations/styles of tooling
Detailed reports including usage, trendsand inventory on hand
Planned rework/regrind activities
Controlled calibration and inspection
Documented cost savings reports
THREADING OPTIONS WITH A VARIETY OF LIMIT, SIZES AND SURFACE TREATMENT FOR EVERY APPLICATION
THREAD MILL • CARBIDE TIP • COOLANT THROUGH TAPS • FORMING TAP • LEFT HAND TAPOVERSIZE TAP • SCREW THREAD INSERT TAP • PULLEY TAP • EXTENSION TAP • PIPE TAP
Competitive Price, High Quality
©20
17 D
istric
t Pub
lishi
ng
Toll F
ree:
877.
435.
2620
w
ww.
distr
ictpu
blish
ing.
com
1150 Front Street NWGrand Rapids, Michigan 49504
Fax: 616-454-2227 [email protected]
Small Enough to Know You...
Large Enough to Serve You
616-454-1222 • 1-800-999-9180 www.CRESTONINDUSTRIAL.com
DeliveringFRICTION-FREE COMMERCE
When partnerships thrive, success happens. That’s why our staff focuses on delivering more resourcefulness, more solutions and more hustle for our customers than any other cutting tool supply house. We know how important “just in time” means. This is why we have a fleet of delivery trucks that are ready to deliver to your door. There simply is no better partner for quality products, unparalleled value, outstanding service, ample inventory, quick turnaround and fast delivery. You can count on Creston Industrial Supply.
DELIVERY TO YOUR DOOR
Providing customers with tools in quantities that are needed at just the right time is a huge part of what Creston Industrial Sales does on a daily basis. We are experts on inventory management and are ready to show you the way to maximum efficiency. Our “Friction-Free Commerce” is second-to-none...anywhere! Your cutting tools and those support items are the backbone of your company. Managing these items is key to your success and Creston’s Tool Management program is just the right component.