erms and the e-resource life-cycle gestione delle risorse elettroniche: l'offerta del mercato e...
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ERMs and the E-Resource Life-Cycle
Gestione delle risorse elettroniche: l'offerta del mercato e la situazione italiana.
Un'analisi sugli ERMS
Rome, March 27,2009
Oliver PeschEBSCO Information Services
Background of ERMs
• 2001 publication of Selection and Presentation of Commercially Available Electronic Resources: Issues and Practices by Timothy Jewell highlights the problems with managing e-resources
• 2002 E-Resource Management Initiative (ERMI) formed to allow librarians to collaborate with vendors for commercial solutions
• 2004 ERMI report published with functional specification for ERM systems
• 2004 first commercial ERM introduced
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Deliverables/Outcomes from ERMI
Deliverables• Report• Functional specifications• Entity Diagram• Data Dictionary
Outcomes• Creation of a blueprint for
an ERM system• The foundation of virtually
all commercial ERMs• Innovative Interfaces Inc.
(ERM)• Ex Libris (Verde)• Serials Solutions (360 E-
Resource Manager)• EBSCO (ERM Essentials)
Common attributes of ERM
• Influenced by the ERMI specifications• Act as a container for information needed to manage e-
resources• Come with a “global” knowledge base to simplify
management of collections• Facilitate end user access through an A-to-Z list and link
resolver• Provide tools to help manage workflows• Allow vendor usage reports to be tracked and consolidated• Provide reporting and analysis tools
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Usage statsUsage stats
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problems
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EvaluateEvaluate IP addressesIP addresses
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CatalogueCatalogue
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Link resolversLink resolvers
Holdings listsHoldings lists
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ERM SystemsFeatures
User IDsUser IDs
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Admin module information
Preferences (store)
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Hardware needs
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IP addressesIP addresses
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Holdings listsHoldings lists
Manage
Tracking
•One place to store information•One place to store information
ClaimingClaiming
User IDsUser IDs
Admin module information
Admin module information
Preferences (store)
Preferences (store)
URL Maintenance
URL Maintenance
Access restrictions
Access restrictions
View rights for use
View rights for use
Provide Support
EvaluateMonitor
Problem logProblem log
Hardware needs
Hardware needs
Software needs
Software needs
Contact infoContact info
Troubleshoot/ triage
Troubleshoot/ triage
Usage statsUsage stats
Downtime analysis
Downtime analysis
Review problemsReview
problems
User feedback
User feedback
Administer
Trial useTrial use
Assess need/budget
Assess need/budget
License terms
License terms OrderOrder
PayPayPricePrice
EvaluateEvaluate IP addressesIP addresses
RegisterRegister
Proxy serversProxy servers
CatalogueCatalogue
A-to-Z listsA-to-Z lists
Link resolversLink resolvers
Holdings listsHoldings lists
Provide Access
Acquire
ERM SystemsFeatures
User IDsUser IDs
Admin module information
Admin module information
Preferences (store)
Preferences (store)
URL Maintenance
URL Maintenance
Access restrictions
Access restrictions
View rights for use
View rights for use
Hardware needs
Hardware needs
Software needs
Software needs
Contact infoContact info
Troubleshoot/ triage
Troubleshoot/ triage
User feedback
User feedback
License terms
License terms
PricePrice
IP addressesIP addresses
RegisterRegister
Proxy serversProxy servers
A-to-Z listsA-to-Z lists
Link resolversLink resolvers
Holdings listsHoldings lists
Manage
Tracking
•One place to store information•A single knowledge base for access tools
•One place to store information•A single knowledge base for access tools
CatalogueCatalogue
ClaimingClaiming
User IDsUser IDs
Admin module information
Admin module information
Preferences (store)
Preferences (store)
URL Maintenance
URL Maintenance
Access restrictions
Access restrictions
View rights for use
View rights for use
Provide Support
EvaluateMonitor
Problem logProblem log
Hardware needs
Hardware needs
Software needs
Software needs
Contact infoContact info
Troubleshoot/ triage
Troubleshoot/ triage
Usage statsUsage stats
Downtime analysis
Downtime analysis
Review problemsReview
problems
User feedback
User feedback
Administer
Trial useTrial use
Assess need/budget
Assess need/budget
License terms
License terms OrderOrder
PayPayPricePrice
EvaluateEvaluate IP addressesIP addresses
RegisterRegister
Proxy serversProxy servers
CatalogueCatalogue
A-to-Z listsA-to-Z lists
Link resolversLink resolvers
Holdings listsHoldings lists
Provide Access
Acquire
ERM SystemsFeatures
User IDsUser IDs
Admin module information
Admin module information
Preferences (store)
Preferences (store)
URL Maintenance
URL Maintenance
Access restrictions
Access restrictions
View rights for use
View rights for use
Hardware needs
Hardware needs
Software needs
Software needs
Contact infoContact info
Troubleshoot/ triage
Troubleshoot/ triage
User feedback
User feedback
Trial useTrial use
License terms
License terms
PricePrice
IP addressesIP addresses
RegisterRegister
Proxy serversProxy servers
A-to-Z listsA-to-Z lists
Link resolversLink resolvers
Holdings listsHoldings lists
Manage
Tracking
•One place to store information•A single knowledge base for access tools•Workflows for trials, renewals, etc.
•One place to store information•A single knowledge base for access tools•Workflows for trials, renewals, etc.
ClaimingClaiming
User IDsUser IDs
Admin module information
Admin module information
Preferences (store)
Preferences (store)
URL Maintenance
URL Maintenance
Access restrictions
Access restrictions
View rights for use
View rights for use
Provide Support
EvaluateMonitor
Problem logProblem log
Hardware needs
Hardware needs
Software needs
Software needs
Contact infoContact info
Troubleshoot/ triage
Troubleshoot/ triage
Usage statsUsage stats
Downtime analysis
Downtime analysis
Review problemsReview
problems
User feedback
User feedback
Administer
Trial useTrial use
Assess need/budget
Assess need/budget
License terms
License terms OrderOrder
PayPayPricePrice
EvaluateEvaluate IP addressesIP addresses
RegisterRegister
Proxy serversProxy servers
CatalogueCatalogue
A-to-Z listsA-to-Z lists
Link resolversLink resolvers
Holdings listsHoldings lists
Provide Access
Acquire
ERM SystemsFeatures
User IDsUser IDs
Admin module information
Admin module information
Preferences (store)
Preferences (store)
URL Maintenance
URL Maintenance
Access restrictions
Access restrictions
View rights for use
View rights for use
Problem logProblem log
Hardware needs
Hardware needs
Software needs
Software needs
Contact infoContact info
Troubleshoot/ triage
Troubleshoot/ triage
Downtime analysis
Downtime analysis
Review problemsReview
problems
User feedback
User feedback
Trial useTrial use
License terms
License terms
PricePrice
IP addressesIP addresses
RegisterRegister
Proxy serversProxy servers
A-to-Z listsA-to-Z lists
Link resolversLink resolvers
Holdings listsHoldings lists
Manage
Tracking
•One place to store information•A single knowledge base for access tools•Workflows for trials, renewals, etc.•Problem logging
•One place to store information•A single knowledge base for access tools•Workflows for trials, renewals, etc.•Problem logging
ClaimingClaiming
User IDsUser IDs
Admin module information
Admin module information
Preferences (store)
Preferences (store)
URL Maintenance
URL Maintenance
Access restrictions
Access restrictions
View rights for use
View rights for use
Provide Support
EvaluateMonitor
Problem logProblem log
Hardware needs
Hardware needs
Software needs
Software needs
Contact infoContact info
Troubleshoot/ triage
Troubleshoot/ triage
Usage statsUsage stats
Downtime analysis
Downtime analysis
Review problemsReview
problems
User feedback
User feedback
Administer
Trial useTrial use
Assess need/budget
Assess need/budget
License terms
License terms OrderOrder
PayPayPricePrice
EvaluateEvaluate IP addressesIP addresses
RegisterRegister
Proxy serversProxy servers
CatalogueCatalogue
A-to-Z listsA-to-Z lists
Link resolversLink resolvers
Holdings listsHoldings lists
Provide Access
Acquire
ERM SystemsFeatures
User IDsUser IDs
Admin module information
Admin module information
Preferences (store)
Preferences (store)
URL Maintenance
URL Maintenance
Access restrictions
Access restrictions
View rights for use
View rights for use
Problem logProblem log
Hardware needs
Hardware needs
Software needs
Software needs
Contact infoContact info
Troubleshoot/ triage
Troubleshoot/ triage
Usage statsUsage stats
Downtime analysis
Downtime analysis
Review problemsReview
problems
User feedback
User feedback
Trial useTrial use
License terms
License terms
PricePrice
IP addressesIP addresses
RegisterRegister
Proxy serversProxy servers
A-to-Z listsA-to-Z lists
Link resolversLink resolvers
Holdings listsHoldings lists
Manage
Tracking
•One place to store information•A single knowledge base for access tools•Workflows for trials, renewals, etc.•Problem logging•Usage consolidation & reporting
•One place to store information•A single knowledge base for access tools•Workflows for trials, renewals, etc.•Problem logging•Usage consolidation & reporting
Challenges Remain
• Data required to manage e-resources is complex• Locating the data is difficult• The amount of information is immense making input a
challenge (ERMI defined over 300 fields)• Keeping that information up-to-date is also a challenge
Standards and other initiatives to solve remaining problems
• E-Resource Management Initiative – 2 (ERMI-2)• Cost Of Resource Exchange (CORE)• ONIX for Publication License (ONIX-PL)• Better integration with the supply chain• Simplification of processes
References
• CORE http://www.niso.org/workrooms/core• Electronic Resource Management Initiative (ERMI-2),
http://www.diglib.org/standards/dlf-erm02.htm • ONIX-PL Working Group (
http://www.niso.org/workrooms/onixpl) • Selection and Presentation of Commercially Available
Electronic Resources: Issues and Practices, Timothy Jewell, CLIR Report, 2001, http://www.clir.org/pubs/reports/pub99/pub99.pdf)
Thank you