ergonomic work design

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    Ergonomic Work Design

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    Learning Objectives

    Identify ergonomic risk factors in theworkplace

    Discuss workplace design issues

    Coping with the possible adverse effects of

    shiftwork

    Evaluate existing workspaces and addresscrucial ergonomic work design issues

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    Ergonomic Risk Factors

    Awkward PosturesForceful Exertion

    Repetitive MotionVibration

    Contact Stress

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    Awkward Postures

    Maintaining good

    postures, such as straight

    wrists, elbows close to thebody and head straight

    and in-line with the torso

    is often difficult

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    Awkward Postures

    Often results toCumulative Trauma

    Disorders or CTDs

    A properly adjusted

    workstation can help

    minimize awkwardpostures

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    Forceful Exertion

    Force is usuallyassociated with

    strenuous physical

    exertion

    Office work seldom

    requires this type ofstrenuous exertion

    Can result in injuries

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    Repetitive Motion

    Same motions repeatedly ata fast pace and with littlevariation

    Combined with forcefulexertions and awkward

    postures results in muscle

    strain and other injuries Even the best designed

    workstation can not eliminate

    all highly repetitive motions

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    Repetitive Motion

    Effects of repetitive motion maybe reduced bythe following

    Task Rotation or Job Enlargement Let

    employees do tasks other than their core

    tasks

    Micro Breaks or Rest Pauses - Buildshort micro pauses into computer use

    sessions

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    Vibration

    Vibration exposure from

    prolonged use of power tools

    Destruction of nerves

    "Raynauds syndrome" or

    white finger

    Hand Arm Vibration Syndrome

    (HAVS)Can be reduced by using

    gloves

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    Contact Stress

    Can occur either internally or

    externally Internal stress occurs when a

    tendon, nerve, or blood vessel

    is stretched or bent around abone or tendon

    External contact stress occurs

    when part of your body rubsagainst a component of theworkstation, such as the chairseat pan or edge of the desk

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    Ergonomic Work Design Issues

    Workspace layoutWork surfaces

    Standing and walking surfaces

    Seating

    Storage

    Work fixtures

    Work environment

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    Factors which influence stress

    Sitting vs. Standing

    Stationary vs. Mobile

    Large/Small demand for Strength/Power

    Superior/Inferior Horizontal Work Area

    Superior/Inferior Vertical Work Area

    Length of the Work Cycle Surface Stresses

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    Seven types of work

    Standing Work

    Standing Heavy Lifting/Carrying Work

    Seated Repetitive Work with Light Parts

    Seated Work With Larger Parts

    Seated Control Work

    Work with Hands Above Chest

    Work With Hand Tools

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    Standing Operator

    Standing is suitable if very large forces mustbe exerted with the hands or a fairly largework area needs to be covered

    Standing in place should be imposed only fora limited period.

    The optimal height of the work surface varies

    with the type of task performed Twisting, bending and over-reaching should

    be avoided

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    Work Surface Heights As a general rule, the strongest hand forces

    and most useful mobility are between elbowand hip heights. Thus, the height of theworkstation is determined by the working

    height of the hands and the size of the objectworked on

    The main reference point is the elbow height

    of the operatorWriting and light assembly 107 cm

    Tasks requiring large downward - 91 cm

    or side forces

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    Walking and Standing Surface

    Surfaces on which people stand for longperiods should be designed to prevent slippingor falling

    Surfaces should provide adequate traction andcomfort

    The floor should be flat and free from

    obstacles Elastic mats and soft shoe soles can reduce

    foot, leg, and back discomfort

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    Semi-sitting

    Stools may allow the operator to assume a

    somewhat supported posture between sittingand standing

    Such semi-seats usually do not have full

    backrests and do not support the body fully

    Although better than standing in place, semi-

    sitting is by no means satisfactory becausemuch weight still remains on the feet.

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    Sitting Operator

    Sitting is suitable for:Tasks that require fine control

    Close visual work

    When large forces are notrequired

    When all items are reachablefrom the seated position

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    Sitting Operator

    Allows better-controlled hand

    movements, but coverage is of a

    smaller area

    Suitably seated, a person canoperate with their feet and can

    apply much force

    Free space is required by the legsand feet

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    Working Height

    Working surface should be at elbow heightwith the upper arm hanging

    It has been customary to provide chairs that

    are about the popliteal height of the sittingperson Seat height range from about 35-50 cm

    Provide suitable height, width, breadth andshape for the pan and backrest

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    Seating

    Be easily adjustable whileseated

    Have swivel seats for mosttasks

    Isolate workers fromwhole-body vibration

    Have adjustable armsupport when appropriate

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    Foot Operation

    Compared to hand movements

    over the same distance, footmotions:Consume more energy

    Are less accurateAre slower

    But are more powerful

    Operation of foot controls ismuch easier for a seatedoperator

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    Designing Foot Controls

    Require repeated operation only from a

    seated operatorDesign for pushing roughly in the direction of

    the lower leg

    Have the person exert small forces by tiltingthe foot about the ankle

    Have the person exert large forces bypushing the whole leg, preferably with a solidback support from the seat

    Do not require

    fine control, continuousoperation, or quick movements

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    Types of Hand Use

    Fine manipulation of objects with littledisplacement or force

    Hand writing, assembly of small parts, adjusting

    controls Fast movements toward an object, requiring

    moderate accuracy to reach the target, but a

    small exertion of force Moving a switch and then operating it

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    Types of Hand Use

    Frequent movements between targets,

    usually with some accuracy, but little forceAssembly task wherein parts are taken

    from bins and assembled

    Forceful activities with little or moderatedisplacement

    Turning a hand tool against resistance

    Forceful activities with largedisplacements

    Using a hammer

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    Designing for Hand Use

    Of the hand digits, thethumb is the strongest

    and the little finger the

    weakestGripping and grasping

    strengths of the whole

    hand are larger thanexerted with any digit

    alone

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    Designing Hand Tools

    Push or pull in the direction of theforearm, with the handle directly in

    front of it: keep the wrist straight

    Provide good coupling between

    hand and handle by shape and

    friction

    Avoid pressure spots and pinch

    points

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    Designing Hand Tools

    Round edges and padsurfaces

    Avoid tools that transmit

    vibration to the handDo not operate tools

    frequently and forcefully by

    hand; a robot or othermachine is better suited for

    such activities

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    Work Fixtures

    Operators should not have touse their hands or bodies as avise to hold objects.Mechanical devices do thismuch better

    Tooling fixtures and jigs

    should be set up to avoidawkward postures andexcessive forces

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    Workspace Layout

    Work space layout and arrangement shouldallow:

    Adjustability to fit each workers size

    Worker to maintain neutral posture and avoidawkward or extended reaches and jerky

    movements

    A variety of working positions to avoid staticpostures

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    Workspace Layout

    Full range of motion andadequate leg room

    Adequate space for and

    access to all necessarytools and equipment

    Frequently used work times

    within easy arm's reach

    Unobscured line of sight

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    Storage

    Storage areas should be organized sothat the workers maintain good body

    positions, reduce muscular forces and

    avoid excessive reach.Store heavy items between knee and

    shoulder height and frequently used

    items closest to the operator.

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    Shiftwork

    Covers a wide variety of work

    schedules and implies that shifts

    rotate or change according to a set

    schedule

    Shifts can be either continuous,

    running 24 hours per day, 7 days per

    week, or semi-continuous, running 2

    or 3 shifts per day with or withoutweekends.

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    Shiftwork

    Often blamed for human

    error in nuclear power plant

    and airplane accidents,

    among othersCommon in essential services

    such as hospitals, police,transportation and lately, in

    the BPO industry

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    Adverse Effects of Shiftwork

    Upset one's circadian rhythm

    (24-hour body cycle)

    Cause sleep deprivation and

    disorders of the gastrointestinal

    and cardiovascular systems

    Make existing disorders worse

    Disrupt family and social life

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    Coping With Shiftwork

    Best solution: Eliminate it!

    Other solutions:

    The organizational level- primarily

    through the design of shift schedules,

    education and better facilities The individual level- helping workers to

    get better sleep, a healthier diet, and the

    reduction of stress