equality: continuous process improvement for elearning quality dr. richard schilke associate dean,...
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eQuality: Continuous Process Improvement for
eLearning Quality
Dr. Richard SchilkeAssociate Dean, Virtual College
Florida State College at Jacksonville
Our Quality Goal
Student Success While Meeting College
Requirements
(Success, Rigor, and Integrity)
eQuality Model
Quality Matters
Broward College, Lisa Ciardulli
Yaping Gao, Dist. Director of Instructional Design,
[email protected], 954-201-6360
Broward CollegeFDLC 11-09
@ Broward College• QM Membership in June 2008
• “Train-the-Trainer” QM Training: District Director of Instructional Design e-Learning Faculty Associates (22) Resulted in 6 QM-Certified Peer
Reviewers• QM + BC standards = BC Quality
Standards for e-Learning Course Design
• New Faculty Professional Development: New Faculty - “Building Quality Online
Courses” Existing e-Learning Faculty - “Already
Teaching Online? Quality Really Matters!”
QM Plan Going Forward
Broward CollegeFDLC 11-09
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ALL New Courses: • Commissioned (BC Certification –
must meet all 40 standards)• Non-commissioned (must meet 30
required standards) Existing Courses, over time:
• Commission Redesign (25 this year)• Voluntary Improvement (Certificate,
Video Camera, Potential Candidate as eAssociate, recognition on website)
Faculty Recognition - Webpage
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How the Process Works• Faculty speaks to associate dean about
developing (for commissioned, all deans agree)
• Faculty takes required PD training• e-Learning sends course development
agreement to be signed• eAssociate is assigned to mentor faculty
throughout the entire development process• Mid-term & final review w/ faculty,
eAssociate, Assoc. Dean and Instructional Designer
• Approval• Continued assistance, as needed
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eAssociates Are Key to Success• Built-in group for vetting of new ideas
and technologies – including Quality Matters
• Faculty buy-in• Legitimacy of faculty working w/ faculty
– more personal and more relevant– easier to facilitate – some on every
campus– decreased learning curve over hiring new
staff• Sharing of best practices – eAssociates
and facultyBroward College
FDLC 11-0910
Results of Implementation• Higher quality courses• Increased student success rates in online
courses (up 5% in past four years)• Master Courses for sharing• Increased number of online
courses/programs• Increased number of technology skilled
faculty• Community building among faculty• Able to maintain academic freedom without
losing out on qualityBroward College
FDLC 11-0911
Overall Course Benefits of QM
• Alignment of assessments with learning outcomes
• Improved course design - better navigation and directions
• Increased use of grading rubrics• Increased use of discussion boards• More group projects/cooperative learning• More varied learning activities• More diverse assessments• More higher order/critical thinking skills• More student engagement and interaction• Creative use of new technologies and multimedia
Broward CollegeFDLC 11-09
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Sample Course
Broward CollegeFDLC 11-09
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Broward CollegeFDLC 11-09
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FDLC November 2009 Meeting
Quality Matters at MDC
• Developing standards
• Faculty buy-in• Training• Roll out
Ruth Ann Balla, Executive Director
Virtual College, MDC