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Enterprise through RetailingTechnologies

Retailing provides a broad, experiential introduction to the sector and gives you thepractical skills, knowledge and attitudes, needed to work in retailing. You will develop anunderstanding of the needs of a retailer and an appreciation of the importance ofcustomers. You also gain important employability skills and positive attitudes to theworkplace and learning.

Skills Focus

Learning Intentions Success CriteriaI will:

● develop an understanding of the retail industrytogether with industry specific skills.

● apply my knowledge of customer service.

● participate in activities designed to improve myretail skills.

I can:

● deal with customers effectively.

● apply my knowledge of health and safety.

● manage time and tasks efficiently.

Recognition of Achievement

National 5 Skills for Work Retailing

Learning Intentions & Success Criteria