Upload File

enterprise social media: it's all about the customer

  • Home
  • Business
  • Enterprise Social Media: It's All About the Customer
19

Upload: moxie

Post on 29-Nov-2014

404 views

Category:

Business


4 download

Report

DESCRIPTION

Gordon Malcom, the Director of Strategic Accounts for Moxie Software co-presents with Patrick O'Sullivan, Head of IT Channels and Payments for Allied Irish Bank at a Think Tank Session at the Dublin Customer Contact Exchange.

TRANSCRIPT

Page 1: Enterprise Social Media: It's All About the Customer
Page 2: Enterprise Social Media: It's All About the Customer
Page 3: Enterprise Social Media: It's All About the Customer
Page 4: Enterprise Social Media: It's All About the Customer
Page 5: Enterprise Social Media: It's All About the Customer
Page 6: Enterprise Social Media: It's All About the Customer
Page 7: Enterprise Social Media: It's All About the Customer
Page 8: Enterprise Social Media: It's All About the Customer
Page 9: Enterprise Social Media: It's All About the Customer
Page 10: Enterprise Social Media: It's All About the Customer
Page 11: Enterprise Social Media: It's All About the Customer
Page 12: Enterprise Social Media: It's All About the Customer
Page 13: Enterprise Social Media: It's All About the Customer
Page 14: Enterprise Social Media: It's All About the Customer
Page 15: Enterprise Social Media: It's All About the Customer
Page 16: Enterprise Social Media: It's All About the Customer
Page 17: Enterprise Social Media: It's All About the Customer
Page 18: Enterprise Social Media: It's All About the Customer
Page 19: Enterprise Social Media: It's All About the Customer

It's a new Kind of Customer - Advertisement Evolution

IT's Role in the Survival of the Enterprise

VA Enterprise Architecture Customer SupportVA Enterprise Architecture Customer Support Description and Goals Description The VA Enterprise Architecture (EA) Customer Support Management

Enterprise Resource Planning and it's

The Retail Future State, It's ALL About Customer Experience

It's all about the (customer) experience

It's All About the Customer Experience! Greg Gray Seminar

Enterprise Technology Services Customer Utility Board an… · Enterprise Technology Services Customer Utility Board ... rates, but we could ... Enterprise Technology Services Customer

Presentation Notes - It's All About Customer Service ...€¦ · Presentation Notes - It's All About Customer Service - Travel and Tourism Management Author: Statewide Instructional

Mckinsey it's all about the customer journey Sep 2010

It's Not an Option: Customer Centricity is the Future

ADOBE ENTERPRISE CUSTOMER RESOURCE GUIDE · Adobe Enterprise Customer Resource Guide 2 As an Adobe Enterprise Customer, we recognize you've invested your time, resources, and money

Customer Loyalty and Why It's Important

It's All About Handling Customer Complaints

It's not about online or offline. It's about the end-to-end customer experience

It's the Customer, Not the Container

Adaptive Insights Enterprise Customer Success

Customer analytics - now it's personal

Enterprise customer use case Michael R Hoffman Customer Worthy

Enterprise Mobility it's all about the apps

Cloud Customer Architecture for Blockchain€¦ · Cloud Customer Reference Architecture for Blockchain Architecture Overview – Enterprise Network Enterprise Application Enterprise

Building the Customer Centric Enterprise

Engaging Customer Experiences for the Customer-activated Enterprise

The Customer-Driven Enterprise

IT's role in enterprise power management

Enterprise Customer Relationship Management

Because it's time you take Customer Service seriously

Enterprise Social pitch deck - download.microsoft.comdownload.microsoft.com/...ECB/Enterprise-Social... · Customer Engagement, Yammer EMEA @ravsterd, @nickomatthews. Customer Footprint

Restaurants: It's All About The Customer

The Customer-activated Enterprise

Re-Defining CRM: It's All About Customer Engagement

Enterprise Services Governance: It's a Brave New World

Customer care is not a department, it's an attitude !

Customer Relationship Management: It's Not Just for Sales (262067571)

Transform into a Customer Centric Enterprise: SAP Customer