enterprise mobility: 2016 and beyond - uncovering growth opportunities in a connected world
TRANSCRIPT
Enterprise Mobility – 2016 and Beyond“Uncovering Growth Opportunities in a Connected World”
Anesu CharambaFrost & Sullivan
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Agenda
• Introduction• What is enterprise mobility?• What is the state of the global market ?• What does it mean within the business environment?• Where is Africa in Enterprise Mobility now and where can we go?• Closing remarks
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It is at once a simple and complex concept, and can mean many things depending on who you ask!
So what is enterprise mobility?
At it’s simplest, enterprise mobility is essentially that trend of employees in organisations and businesses using mobile platforms in order to carry out business processes.
QUICK TEST!YES, THIS PRESENTATION HAS POP QUIZZES.
Quick show of hands, who’s either a smartphone or tablet to check emails or look at or save presentations/reports in the last week?
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Buzzwords that crop up around Enterprise Mobility that you’ve no doubt heard: Work is where the Wi-Fi is
So what is enterprise mobility?
BYOD: Bring Your Own DeviceCYOD: Choose Your Own Device
BYOS/A: Bring Your Own Software/ApplicationCYOS/A: Choose Your Own Software/Application
Source: Frost & Sullivan, Mobile Iron
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Applying this to a business context, what is enterprise mobility?
So what is enterprise mobility?
• It’s the deliberate, focussed deployment of mobile technology across an organisation.
• The processes and policies companies enact in order to manage and harness the full benefits of mobility are encapsulated within enterprise mobility management.
That said….
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What created the need for EMM?
Source: Frost & Sullivan, Symantec
EMM exists because of the risks that companies face in the use mobile platforms driven by BYOD and BYOA/S.Heterogeneous environment
• Mobile devices use multiple appliances and operating systems (e.g. Android, IoS, Blackberry)
Anytime, Anywhere Connectivity• Mobile devices often access unsecured networks,
increasing the risk of data loss.Loss and Theft• Eight out of ten finders of lost devices were found
to have tried to access corporate information on the device
BYOA• Employees are relying on personal apps increasing
the risk of data loss and potential breaches.
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How is enterprise mobility being deployed?
Device Management
Device management entails the following:• Configuration and provisioning• Continuous monitoring• Policy enforcement• Updates and wiping
Content Management
Content management includes the following:• Secure content usage• Content creation, modification capabilities• Remote, on-device workspace
management
Application Management
Application management entails the following:• Application distribution• Application usage monitoring• Corporate application security
Enterprise mobility management (EMM) is a comprehensive solution packages.
Enterprise Mobility Management
Source: Frost & Sullivan, Mobile Iron
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How is enterprise mobility being deployed?
Benefits of EMM
Provide a secure, scalable, enterprise-ready architectureEMM solutions are designed to handle the unique security requirements in mobile enterprises by providing:• Security for enterprise email, apps, and content.
• Certificate-based identity management.
• Secure multi-user profiles.
• Enhanced self-service features.
Source: Frost & Sullivan, Mobile Iron
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How is enterprise mobility being deployed?
Source: Frost & Sullivan, Mobile Iron
Benefits of EMM
Support end-user choice with a native device experienceTo ensure mobile employees stay productive at work, the userexperience must be the top priority of every mobile initiative. Tosupport this goal, EMM solutions are designed to:
• Enable a multi-OS environment.• Separate and manage highly sensitive personal and
corporate data.• Implement security measures.
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The global view of enterprise mobility: What’s driving the trend?
1.5
6.7
9.3
23.3
93.6
121
PercentYear Billion
PenetrationMobile Subscriptions
2004
2020
2013
Mobile Market: Mobile Subscriptions and Penetration, Global, 2004, 2013, and 2020
Source: Frost & Sullivan
• Ever increasing mobile penetration and its access to data, connectivity and the internet has created an intrinsic link between individuals and their ability to access and process information at will across multiple platforms.
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The global view of enterprise mobility: What’s driving the trend?
2.6
5
1.9
4.5
BillionYear Billion
Mobile Internet UsersInternet Users
2013
2020
• Internet users and mobile internet users are expected to double between 2013 – 2020.
Mobile Market: Internet Users and Mobile Internet Users, Global, 2013 and 2020
• Mobile Internet users to represent 90% of Internet users by 2020.• Mobile Internet is expected to have a penetration of close to 60% by 2020.
Source: Frost & Sullivan
• By 2020, 90% of users accessing the internet will do so from a mobile device!
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The global view of enterprise mobility: What’s driving the trend?
Adop
tion
of E
MM
Nascent Growth Maturity Decline
South America Europe UAE India APAC North America
• Organizations across Africa are tapping into the opportunities opened up by mobility solutions by changing their business process strategies to adapt to the trend.
• In this ecosystem, with rising smartphone penetration, small players are key contributors their innovative thinking and solutions.
Time
Enterprise Mobility Management Market: Adoption Trends, Global, FY 2015
Source: Frost & Sullivan
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Macro trends influencing EM growth:Connected Living
Connected Work
Connected living describes a world in which consumers use many different wireless devices to experience compelling new services that integrate video, voice, and data services to provide access and connectivity, anytime and anywhere.
Connected Home
Connected City
Governance
Banking
Transportation
Education
Communication Telepresence, unified messaging, remote desktop access, virtual private network, audio, video and web conferencing tools
Mobility Mobile email, enterprise mobile apps, people locator, human resource apps, BYOD
Collaboration Web-based project collaboration tools, cloud-based file sharing services, desktop sharing, enterprise social media
Home Automation
Home Energy
Home Entertainment
Home Health
Internet of Things Market: Connected Living Segments, Global, 2020
Source: Frost & Sullivan
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Connected Work
2016 2020
2016 2020
2016 2020
The global view of enterprise mobility: What’s driving the trend?
15.2%
31.2%
53.6%
Connected City
$3.2 B
$8.0 B
Connected Home
$0.9 B
$2.3B
$1.9 B
$4.7 B
Sub Saharan Africa GDP$2.01T
Internet Economy $300 B
Internet Market: Internet Economy as a Percent of SSA GDP, 2020
Internet of Things Market: Percent Breakdown of Connected Living Segments, Africa, 2016 and 2020
Connected Living
Market$15 B
2020
Source: IMF, Frost & Sullivan
SSA GDP 2016: $1.6 T
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What is going on in Africa in the EM space?
• Voice: 107%• Data: 46%
• Voice: 88%• Data: 75%
• Voice: 176%• Data: 52%
• Voice: 130%• Data: 45%
• Voice: 128%• Data: 66%
Where is EM most developed across Africa?Enterprise mobility driven by mobile penetration (2016)
Source: Frost & Sullivan
Across Africa, consumers and individual primary access to the internet is via a mobile platform
Enabling policies• Smart city initiatives:
Cape Town, Kigali, Lagos, Accra
• PPP – BoT, BoM• Last Mile Investment –
public & private
QUICK TEST!YES, THIS PRESENTATION ANOTHER POP
QUIZ.
Very quickly, what countries have the highly developed enterprise mobility?
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What is going on in Africa in the EM space?
What constraints could EM leapfrog in Africa?"Leapfrogging is the notion that areas which have poorly-developed technology or economic bases can move themselves forward rapidly through the adoption of modern systems without going through intermediary steps."
Remote location and limited access to markets
Access to skilled labour (including issues related to the free movement of people in the region)
Economic and regulatory policy uncertainty
Customs regulations, procedures and bureaucracy
Supply of reliable and efficient infrastructure, including transport, telecommunications, IT and energy
Inefficient bureaucracy, including transparency of rules and regulations, business licensing and investment permits
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What is going on in Africa in the EM space?
What African characteristics can EM empower?Relatively high foreign infrastructure investment
Increasing urbanisation
Relatively well educated and tech savvy workforce
Relatively high mobile device penetration
High entrepreneurship and SMME base
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What is going on in Africa in the EM space?
What are the key drivers and restraints to businesses’ EMM in the African context?
Smart device uptake and adoption of personal devices in enterprises is expected
Managed mobility services are likely to spur the uptake of mobility solutions.
Increased productivity and collaboration with field and remote employees are essential.
Alternative revenue stream for network operators is expected to boost growth
Bandwidth constraints of wireless networks render some applications redundant
Lack of mobility management expertise in enterprises to maintain equipments and services affects growth
Cost of implementation and maintenance of services are restrictive
Data security concerns hold backenterprise uptake
Driv
ers
Rest
rain
ts
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How can an organisation implement an EMM?
Remember that ultimately, implementing EMM is a part of the Digital Transformation Journey
Source: Frost & Sullivan, Mobile Iron
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Critical Success Factors for an Enterprise to Enable EMM in their Organization
Assess the needs and user segments across different business units of the organization
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Consistently demonstrate the RoI5
Formulate a mobility policy across all the main pillars1
Align the organization growth strategy with the mobility strategy
3Evaluate their application strategy (native vs. Web vs. hybrid)
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Service providers need to align their portfolio of services along the critical success factors of an enterprise and adopt a consultative approach in their value proposition pitch to the organization.
Source: Frost & Sullivan
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Key Influencing Factors Driving EMM Adoption
Key takeaway text
Evolving to address the app-centric future of enterprises
Combating the influx of BYOD
Preparing for a scalable and flexible enterprise
Embracing the cloud
Addressing increasing complexity
Preventing shadow IT risks
Service providers should align their value proposition
along these influencing factors while designing their
product suite to address these key aspects of their
business processes.
Preventing data leakage and security infarctions
Source: Frost & Sullivan
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Closing remarks
Enterprise mobility is a natural evolution in markets and is now being actively harnessed.
The question isn’t what can I mobilise/digitalise? It’s how can I empower my workforce/organisation with mobile?
It represents a significant growth opportunity for service providers and organisations themselves
Enabling technology that presents risks, but will allow Africa to leapfrog development points.
Contact:
Anesu CharambaICT Team LeaderFrost & Sullivan [email protected]+27 (0) 21 680 3579
Samantha JamesCorporate CommunicationsFrost & Sullivan [email protected]+27 (0) 21 680 3574