FACTS & FIGURESENTERPRISE CONTENT MANAGEMENT / MANAGED CONTENT SERVICES (ECM/MCS)

The ECM market is expected to rise more than double in size from $ 28.1 billion in 2016 to $ 66.27 billion by 2021.

When you consider digital transformation-related projects, what is the most significant business driver for your organisation?

Are businesses digitally transforming or stuck in neutral?, AIIM, 2017

Costs and productivityImprove information sharing

and team collaboration

Customer service

Compliance and risk

0% 10% 20% 30% 40% 50% 60%

Enhance innovation cababilities

Other

75%OF COMPANIES BELIEVE THAT ECM SYSTEMS ARE A VITAL TOOL TO SECURE THEIR BUSINESS INFORMATION.

50%Workflow enables com panies to reduce their labour-related expenses by 50%.

90%OCR Technology can slash data entry time and costs by 90%.

With increased productivity, organisations save more than $1.4M over 3 years.

$ 1.4

REDUCEDCOSTS

ON COURSE FOR INVESTMENTEssential technology must be supported by people for the process to be successful.

... and 8% will buy within 6 months.

8%

BPM, business analytics, ECM/DM and E-forms are on course for investment in nearly one-half of responding organisations.

50%Thirty-six percent of respondents plan to expand existing ECM systems...

36%

The importance of ECM is rapidly increasing to manage data effectively, as data volume is exploding.

DATA VOLUME IN ZETTABYTE

0

175

150

125

100

75

50

25

200

20252016

163

16.1

ECM Decisions - Strategic options for managing, accessing and preserving content, AIIM, 2015

TOTAL

THE NUMBER OF INBOUND DIGITAL DOCUMENTS IS INCREASING IN 66% OF ORGANISATIONS.

Paper Free - Are we there yet?, AIIM, 2016

Info Trends: Capture & Workflow trends in Europe, 2015

VALUE DRIVERS MARKET POTENTIAL

66% OF 2016 RESPONDENTS INDICATE THEY

RUN A CLEAR/PAPER-FREE ENVIRONMENT UP FROM

IN LAST YEAR’S REPORT.

25%

18%

Enterprise Content Management: What I have – What I need, AIIM, 2016

Statista 2017

Paper Free - Are we there yet?, AIIM, 2016

INVOICE PROCESSING TIME

3.7DAYS

BEST IN CLASS

8.8DAYS

INDUSTRY AVERAGE

14.3 DAYS

LAGGARD

4 HOURSWITH AUTOMATED PROCESSING

€3.60BEST IN CLASS

INVOICE PROCESSING COST

€8.47INDUSTRY AVERAGE

€20.57LAGGARD

€1.55WITH AUTOMATED PROCESSING

40% of organisations report that more than half of their invoices are now delivered electronically.

INVOICECOMPANY

CUSTOMER

ADRESS

THANK YOU FOR YOUR BUSINESSSIGNATURE

QTY DESCRIPTION RATE AMOUNT

Search and Discovery – exploiting knowledge, minimizing risk, AIIM, 2014

Leggett & Platt® Incorporated

MAR

KET

IN B

ILLI

ON U

.S. D

OLLE

RS

70

60

50

40

30

20

10

02017

33.4

2018

39.6

2019

47

2020

55.8

2021

66.27

2016

28.1

Size of Enterprise Content Management (ECM) market worldwide from 2016 to 2021 (in billion U.S. dollars), Statista, 2017

50%MORE THAN 50% OF THE SMBS FELT THAT THEIR DOCUMENT-RELATED PROCESSES COULD BE IMPROVED. THIS PERCENTAGE WAS EVEN HIGHER (66%) AMONG LARGE COMPANIES.

Square 9, 2016 Square 9, 2016

Forrester

ECM/MCS BY KONICA MINOLTA

D

IGIT

AL

INV

OICE

CONTRACT

ENTERPRISE QUALITY PERSONNEL FILE COSTUMER FILE

MA I

LROO

M

M

ANAG

EMEN

T

MANAGEMENT

SEARCH MANAGEMENT MANAGEMENT M

ANAGEMENT

4 things you need to know about the real world of multiple ECM repositories, AIIM, 2016

OF CHECKING E-MAILS EVERY DAY

4.1HOURS

39%DESCRIBE THEIR E-MAIL MANAGEMENT AS “CHAOTIC”.

38%

122e-mails

IDC MarketScape named Konica Minolta a Major Player in Work-flow Services Hardcopy in the Western European market. Konica Minolta was especially com-mended for the growing ECM focus within its customer base and channels.

are looking to automate manual processes with

document classifi-cation to improve

searchability.

56% Enterprise Content Management: What I Have – What I need, AIIM, 2016

OF THE RESPONDENTS REPORT REQUIRING PAPER FOR DOCUMENT SIGNATURES.

85%OF RESPONDENTS BELIEVE ALL BUSINESSES SHOULD HAVE AN E-SIGNATURE MECHANISM

62%

A NE

ED FOR SEARCHABILITY

Together with Konica Minolta, we have designed a workflow procedure that considerably en-hances our invoice processing. Steffen Gross, Company controller,gwt-tud GmbH

PER DAY / PER WORKER

10,600 Customers in Europe trust Konica Minolta

FILE SHARES ARE STILL IN WIDESPREAD USE AMONG 52% OF COMPANIES – DESPITE HAVING AT LEAST ONE ECM SYSTEM IN PLACE.

4 things you need to know about the real world of multiple ECM repositories, AIIM, 2016

52%

FILE SHARES

ON AVERAGE, TO SEARCH FOR A DOCUMENT.

9.3SEARCHING FOR INFORMATION

EMPLOYEES SPEND

HOURS PER WEEK

18MINUTES,

Paper Free - Are we there yet?, AIIM, 2016

IDC MarketScape: Western European Document Workflow Services Hardcopy 2016 Vendor Assessment

Konica Minolta Business Solutions optimises your business with business solutions such as:

OF ORGANISATIONS WITH ECM SYSTEMS HAVE INTEGRATED THEM WITH EMAIL.

ONLY

7.5 %OF DOCUMENTS GET LOST

IT TAKES

Square 9, 2016 http://utrconf.com/top-3-reasons-why-we-spend-so-much-time-searching-for-information/, 2013

http://ecopapyrus.com/, 2017