enterprise content management 101 for government
DESCRIPTION
Do you work in a government sector and are considering enterprise content management software, but unsure if it is right for you? Join this webinar to take a look into what enterprise content management is, how it can help your team, group or sector and learn first hand how other government sectors use Alfresco to help with their content management needs.TRANSCRIPT
Open Source for an Open Government
Agenda
• Who is Alfresco? • What is Enterprise Content
Management? • Case studies • Demo • Q&A
Alfresco people Enterprise Software + Content Management + Commercial Open Source
Management Team Experience
Investors
Founders
John Powell CEO Former COO of Business Objects
John Newton CTO & Chairman Former founder of Documentum
Alfresco is now the largest private, pure-play open source software company in the world. 3 million+ downloads of Alfresco community 2000+ customers from 43+ countries 250+ global channel partners 19 consecutive quarters of revenue growth founded in 2005
Maidenhead, UK Global Headquarters Atlanta, US Headquarters
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Government accounts for over 20% of Alfresco Community Downloads worldwide
Sample Alfresco .gov Customers
Complete Content Management
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Document Management
Electronic Records
Management Collaboration
Web Content Management
Email Archive
What we do Alfresco Platform
Workflow
Image Management
Digital Asset Management
DOCUMENT FLOW
0 INPUT
2 UTILIZE
1 ORGANIZE
INPUT
Scanning Manual External
ORGANIZE
Assign Metadata Categorize Route
UTILIZE
• Processes
• Search
• Access
• Report
Document Management
• Common uses o Store, search, manage content with central repository o Content sharing, versioning, workflow/approval
• Benefits o Save time, simplify searching o Improve knowledge sharing, work smarter
• Highlights o Simple as shared drive, integration with MS Office o Web access, security & permissions o Any kind of content
Collabora1on
• Common uses o Team/departmental sites o Collaboration for project management o Simple document tags, keywords
• Benefits o Empower users and teams easily o Simple UI, intuitive (minimal to no training)
• Highlights o Rapid roll-out and adoption o Web 2.0 services all within same platform
Web Content Management
• Common uses o Content authoring, workflow o Feed the presentation layer o Structured content (press releases, articles, images)
• Benefits o No surprises on your site o Reduce dependence on IT
• Highlights o Whole site versioning and rollback o In-context preview
Records Management
• Common uses o Identify, classify, preserve records (documents) o Retrieve records for auditing; purge records over time o Maintain evidence of contracts, certificates, legal content
• Benefits o Compliance support with audit history o Integrity via security and roles (i.e. file/write, search/read)
• Highlights o “RM for the rest of us” - dramatically lower cost o Multiple import points – web, CIFS, email (IMAP)
Email integra1on, archiving
• Common uses o Simply email content into Alfresco o Document/archive emails specific to a project or matter o Individual drag-n-drop email into Alfresco repository
• Benefits o Integrate with de-facto communication o Easy adoption
• Highlights o Any email technology with IMAP o Includes email attachments
Digital Asset Management
• Common uses o Basic/light DAM- store, manage rich media & large files o Catalogue file types, metadata, set up rules for media
• Benefits o Same repository o Storage policies driven by business rules
• Highlights o CIFS, WebDAV, FTP, multi-file upload o Thumbnailing, preview capability out of the box
Image management
• Common uses o Digitize physical records, go “paperless” o Inbound paper management (invoices, contracts, forms) o Simple capture through shared drive interface
• Benefits o Efficiency through electronic search and storage o Full text indexing, metadata capture
• Highlights o Automate rules and business process o Integrate with scanning/OCR technologies (i.e. Kofax)
Customer Spotlight: Warren County Correctional Center
Challenge: Warren County Correctional Center realized it needed a document management system that would alleviate the hard-copy paper files accumulated for inmates as well as provide a central place for personnel to look up files. Also, the system needed to provide the appropriate level of access control so that files were available to authorized users and restricted to others.
Solution: Alfresco Enterprise Content Management software surpassed all of the technical requirements, was more flexible and allowed for easy customization. The easy- of-use and flexibility of Alfresco’s technology have lead to: • Reduced volume of paper storage by 90 percent; •Eliminated the
duplication of documents in different folders; • Established greater access controls over inmate documentation; •Facilitated instantaneous document retrieval; and, •Increased efficiency of the inmate booking process.
Customer Spotlight: The Department of Housing and Urban Development
Challenge: The Department of Housing and Urban Development (HUD) needed software that could help them with large imaging, document management and long-term records management requirements.
Solution: Alfresco was the right fit in the long-term because of cost, platform, integration, performance, ease of use and continued innovation. By leveraging the Alfresco platform, HUD increases future productivity and range of capabilities.
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Customer Spotlight: The City and County of Denver
Challenge: Denver needed to implement one centralized document management system that could serve as a platform for all its document and content applications.
Solution: Denver’s Technology Service team had experience using a number of different proprietary ECM systems and researched the costs associated with each. After doing a cost analysis, they selected Alfresco Enterprise Content Management as the content platform for the city. Alfresco had the best overall return on investment (ROI), as well as the key features required from both the users and the Technology Services team to help the city meet its growing demand for document management. Alfresco fit with the Denver’s long term goals of leveraging the cost benefit of open source software. Alfresco has the most scalable content repository that runs on commodity hardware and software. This allows Denver to support more users with less hardware, and easily scale for future demand while maintaining high performance.
Demo
Q&A
• If you have questions, please enter them in the Q&A panel.
• Insert contact info here