Enterprise Business Solutions

Lunch and LearnJanuary 25, 2012

Who We Are

Enterprise Business Solutions supports the research, teaching and patient care missions of the university and health system by delivering enterprise administrative and business solutions.

We take pride in delivering integrated, enterprise solutions to enable the Shared Service Centers, central administration, and our end users to efficiently do their jobs with a state of the art system.

• An applications group within IT @ Johns Hopkins• 90+ talented technical and business professionals

What We Do

As an application support group within IT, we provide operations, maintenance, and development for these areas:• Finance and Sponsored Projects• Supply Chain• Human Resources and Payroll

What We Do

Operations• Automation / Scheduled Jobs• Customer Support• Project managementMaintenance• Apply technical and functional updates

from SAP• Create new formats for existing reports• Add new business areas, vendors, etc.New Development• Enhance the functionality of the application

to meet new or expanded functions

SAPSAP (Systems Analysis, and Program Development*) is a suite of software developed by SAP AG, headquartered in Walldorf, Germany, with many US offices

SAP products implemented:•ERP Central Component (ECC)•Supplier Relationship Management (SRM)•Business Warehouse (BW)•Business Objects (BObj)

• Systems being deployed now (2012)– PI Reporting, EPIC, Nursing Productivity

•Ancillary Systems:• Enterprise Portal (EP) = Main Customer facing portal• Process Integration (PI) = Interface engine• Solution Manager (SM) = Monitoring and maintenance• Master Data Management (MDM) = Catalogs * … or if you prefer German: Systemanalyse und Programmentwicklung

Johns Hopkins Organizational Structures

Johns Hopkins consists of two parent corporations with subsidiaries - Johns Hopkins University and Johns Hopkins Health System (JHHS). A virtual entity, Johns Hopkins Medicine (JHM), consists of JHHS and the School of Medicine

SAP History

• Live since January 1, 2007. Upgrade went live May 18, 2010.

• SAP R/3 4.7 SAP ERP 6.0, EHP 4• SAP SRM 4.0 SAP SRM 7.0• SAP BW 3.5 SAP NetWeaver® BW 7.0, EHP 1• SAP EP 6.0 SAP NetWeaver Portal 7.0, EHP 2• SAP XI 3.0 SAP NetWeaver PI 7.1• SAP SM 3.0 SAP Solution Manager 7.0, EHP 1 SAP

NetWeaver MDM (new for SAP SRM)• GRC 5.2 GRC 5.3

BObj 4.0 “QA” Released now

Solution Manager

DocumentManagemen

t

mySAP ERPSAP SRM

SAP PI (Process Integration)

SAP Enterprise Portal

JHLegacy Systems

Voice Picking & Bar-code

FAX(Retarus)

SAP Logical Architecture

Web Services Clients

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• Integration Broker• Business Process Management• Interface Engine

Internet User

• Documentum

IPC

Scanner

• Security• Single Sign-on

Vendor/SuppliersExternal Systems

AS2 / SOAP / SFTP / PGP

SUS BSI

ESS

EPI-Use

SAP-Consol

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v7.1

V7.0

V7.0

BW

V7.0

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ECC 6.0

ITS

Business

Objects

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M/T

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Intranet User

SAP Enterprise Portal

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GRC

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v4.0

SAP History

• University and Health System deployment of a single instance of SAP– Live since January 2007. First upgrade completed May 2010. – Excluded only the Applied Physics Lab (APL), Howard County

General Hospital and specialized billing functions (patient, clinical, and student)

– Community Hospitals integration planned to begin in FY 12• Largest Enterprise wide implementation in the history of the

University and Health System• Implemented “best practices” inherent in SAP products• Drove common business processes for both the university and

health system (except for real business differences)

SAP History• Product was flexible enough to provide

customizations to support business processes• Limited core modifications, targeting as “vanilla”

as possible• One SAP company code was chosen with business

areas representing some legal entities, lines of business, or consolidation requirements

• Johns Hopkins was one of the first customers world wide to implement SAP SRM 7.0

SAP Integration

SpecialLedger(GAAP)

FM Ledger(budget)

FI Ledger

COLedger(Cost)

Materials Mgt

(MM)

Human Resources(HR and Payroll)

Grants Mgt Ledger

Funds Mgt(FM)

Controlling(CO)

Financials(FI)

SpecialLedger(GAAP)

FM Ledger(budget)

FI Ledger

COLedger(Cost)

MaterialsMgt

(MM)

Human Resources(HR and Payroll)

Grants Mgt Ledger

Funds Mgt(FM)

Controlling(CO)

Financials(FI)

SAP Integration

SpecialLedger(GAAP)

FM Ledger(budget)

FI Ledger

COLedger(Cost)

MaterialsMgt

(MM)

Human Resources(HR and Payroll)

Grants Mgt Ledger

Funds Mgt(FM)

Controlling(CO)

Financials(FI)

SAP Integration

SpecialLedger(GAAP)

FM Ledger(budget)

FI Ledger

COLedger(Cost)

MaterialsMgt

(MM)

HR(Payroll)

Grants Mgt Ledger

Funds Mgt(FM)

Controlling (CO)

Financials(FI)

SAP Integration

SpecialLedger(GAAP)

FM Ledger(budget)

FI Ledger

COLedger(Cost)

Materials Mgt

(MM)

Human Resources(HR and Payroll)

Grants Mgt Ledger

Funds Mgt(FM)

Controlling (CO)

Financials(FI)

SAP Integration

SpecialLedger(GAAP)

FM Ledger(budget)

FI Ledger

COLedger(Cost)

MaterialsMgt

(MM)

Human Resources(HR and Payroll)

Grants Mgt Ledger

Funds Mgt(FM)

Controlling (CO)

Financials(FI)

SAP Integration

How Does Johns Hopkins Use SAP?

• We use the software across the institution, except for Applied Physics Lab and Community Hospital Division

• Results of processing in SAP is real time

• All employees can use SAP for Travel and Expense reimbursement, either personally or through an assistant

How Does Johns Hopkins Use SAP?

• The various business units across the Johns Hopkins enterprise also use the SAP to:– Record and report financial

information– Shop for, Purchase and pay for goods

and services– Monitor activity on sponsored

projects– Pay employees & track benefits– Manage resources on projects

Our People and StructureEBS comprises the following teams

• Finance and Sponsored Projects – Tim Joel

• Human Resources and Payroll – Christine Russell

• Supply Chain – Dow Weeks

• Business Warehouse – John O’Neill

• Development – Craig Hofferbert

• Basis – Alan Mezick

• Security – Sherri Flaks

• Planning and Operations – Jill Mikros

Finance & Sponsored Projects

• Controlling

• Funds Management

• Asset Management

• Project Systems

• Business Consolidations

• General Ledger / Special Purpose Ledger

• Grants Management

• Accounts Receivable• Accounts Payable • Travel

Human Resources & Payroll

• Organization Management• Personnel Administration• Benefits• Time Administration• Payroll• Position Budget Control• ESS - Release Spring 2012

Supply Chain• Contract Management• Purchasing• Shopping Cart • Inventory Management • Warehouse Management • Master Data • Integration with Vendor

Portals

Business Warehouse (BW)

• Providing flexible reporting solutions to the end-user community

• Managing the data warehouse environment

• Facilitating data loads from multiple systems into and out of the data warehouse

Development

• Custom development of SAP objects - ABAP and Java

• “core mods”• Interfaces to internal and external

systems… there are over 250!

Basis

• Technical operation of the system• Monitoring the health of the system• System performance tuning• Hardware coordination and builds with

the “Virtual Team”• Application of fixes and upgrades

Security• Role-based access control to enable users

to perform their job functions, while protecting the integrity of the system, transactions and data

• Lifecycle of security roles including: requirements, design, build, test and implement

• Security process improvement• Troubleshooting for complex

authorization problems

Planning & Operations

• Program Management Office (PMO)– Project management

guidelines• Department operations• Integration points between all

EBS teams• Integration with IT@JH Help Desk• Master planning and monitoring• Audits• Internal team processes and

controls

Contact InformationJill E. MikrosDirector – Planning & OperationsIT @ JH - Enterprise ApplicationsDavis Bldg. Ste 200, Mt. Washington Campus jmikros@jhmi.edu 410-735-7032 (office)410-402-4406 (mobile)

T. Scott BiggsDirector/Chief Technical ArchitectIT @ JH – Enterprise Business SolutionsDavis Bldg. Ste 200, Mt. Washington Campusbiggs@jhu.edu 410-735-7068 (office)