Who We Are
Enterprise Business Solutions supports the research, teaching and patient care missions of the university and health system by delivering enterprise administrative and business solutions.
We take pride in delivering integrated, enterprise solutions to enable the Shared Service Centers, central administration, and our end users to efficiently do their jobs with a state of the art system.
• An applications group within IT @ Johns Hopkins• 90+ talented technical and business professionals
What We Do
As an application support group within IT, we provide operations, maintenance, and development for these areas:• Finance and Sponsored Projects• Supply Chain• Human Resources and Payroll
What We Do
Operations• Automation / Scheduled Jobs• Customer Support• Project managementMaintenance• Apply technical and functional updates
from SAP• Create new formats for existing reports• Add new business areas, vendors, etc.New Development• Enhance the functionality of the application
to meet new or expanded functions
SAPSAP (Systems Analysis, and Program Development*) is a suite of software developed by SAP AG, headquartered in Walldorf, Germany, with many US offices
SAP products implemented:•ERP Central Component (ECC)•Supplier Relationship Management (SRM)•Business Warehouse (BW)•Business Objects (BObj)
• Systems being deployed now (2012)– PI Reporting, EPIC, Nursing Productivity
•Ancillary Systems:• Enterprise Portal (EP) = Main Customer facing portal• Process Integration (PI) = Interface engine• Solution Manager (SM) = Monitoring and maintenance• Master Data Management (MDM) = Catalogs * … or if you prefer German: Systemanalyse und Programmentwicklung
Johns Hopkins Organizational Structures
Johns Hopkins consists of two parent corporations with subsidiaries - Johns Hopkins University and Johns Hopkins Health System (JHHS). A virtual entity, Johns Hopkins Medicine (JHM), consists of JHHS and the School of Medicine
SAP History
• Live since January 1, 2007. Upgrade went live May 18, 2010.
• SAP R/3 4.7 SAP ERP 6.0, EHP 4• SAP SRM 4.0 SAP SRM 7.0• SAP BW 3.5 SAP NetWeaver® BW 7.0, EHP 1• SAP EP 6.0 SAP NetWeaver Portal 7.0, EHP 2• SAP XI 3.0 SAP NetWeaver PI 7.1• SAP SM 3.0 SAP Solution Manager 7.0, EHP 1 SAP
NetWeaver MDM (new for SAP SRM)• GRC 5.2 GRC 5.3
BObj 4.0 “QA” Released now
Solution Manager
DocumentManagemen
t
mySAP ERPSAP SRM
SAP PI (Process Integration)
SAP Enterprise Portal
JHLegacy Systems
Voice Picking & Bar-code
FAX(Retarus)
SAP Logical Architecture
Web Services Clients
Cu
sto
m iV
iew
s
ArchiveLink
• Integration Broker• Business Process Management• Interface Engine
Internet User
• Documentum
IPC
Scanner
• Security• Single Sign-on
Vendor/SuppliersExternal Systems
AS2 / SOAP / SFTP / PGP
SUS BSI
ESS
EPI-Use
SAP-Consol
e
v7.1
V7.0
V7.0
BW
V7.0
Th
ird
Part
y A
pp
sC
OEU
S,
BS
I,,
Reta
rus,
Dolp
hin
, EP
IUse,
d
ata
syn
c,
etc
ECC 6.0
ITS
Business
Objects
MD
M/T
REX
Intranet User
SAP Enterprise Portal
WilyHPQ
C
GRC
CCM
v4.0
SAP History
• University and Health System deployment of a single instance of SAP– Live since January 2007. First upgrade completed May 2010. – Excluded only the Applied Physics Lab (APL), Howard County
General Hospital and specialized billing functions (patient, clinical, and student)
– Community Hospitals integration planned to begin in FY 12• Largest Enterprise wide implementation in the history of the
University and Health System• Implemented “best practices” inherent in SAP products• Drove common business processes for both the university and
health system (except for real business differences)
SAP History• Product was flexible enough to provide
customizations to support business processes• Limited core modifications, targeting as “vanilla”
as possible• One SAP company code was chosen with business
areas representing some legal entities, lines of business, or consolidation requirements
• Johns Hopkins was one of the first customers world wide to implement SAP SRM 7.0
SAP Integration
SpecialLedger(GAAP)
FM Ledger(budget)
FI Ledger
COLedger(Cost)
Materials Mgt
(MM)
Human Resources(HR and Payroll)
Grants Mgt Ledger
Funds Mgt(FM)
Controlling(CO)
Financials(FI)
SpecialLedger(GAAP)
FM Ledger(budget)
FI Ledger
COLedger(Cost)
MaterialsMgt
(MM)
Human Resources(HR and Payroll)
Grants Mgt Ledger
Funds Mgt(FM)
Controlling(CO)
Financials(FI)
SAP Integration
SpecialLedger(GAAP)
FM Ledger(budget)
FI Ledger
COLedger(Cost)
MaterialsMgt
(MM)
Human Resources(HR and Payroll)
Grants Mgt Ledger
Funds Mgt(FM)
Controlling(CO)
Financials(FI)
SAP Integration
SpecialLedger(GAAP)
FM Ledger(budget)
FI Ledger
COLedger(Cost)
MaterialsMgt
(MM)
HR(Payroll)
Grants Mgt Ledger
Funds Mgt(FM)
Controlling (CO)
Financials(FI)
SAP Integration
SpecialLedger(GAAP)
FM Ledger(budget)
FI Ledger
COLedger(Cost)
Materials Mgt
(MM)
Human Resources(HR and Payroll)
Grants Mgt Ledger
Funds Mgt(FM)
Controlling (CO)
Financials(FI)
SAP Integration
SpecialLedger(GAAP)
FM Ledger(budget)
FI Ledger
COLedger(Cost)
MaterialsMgt
(MM)
Human Resources(HR and Payroll)
Grants Mgt Ledger
Funds Mgt(FM)
Controlling (CO)
Financials(FI)
SAP Integration
How Does Johns Hopkins Use SAP?
• We use the software across the institution, except for Applied Physics Lab and Community Hospital Division
• Results of processing in SAP is real time
• All employees can use SAP for Travel and Expense reimbursement, either personally or through an assistant
How Does Johns Hopkins Use SAP?
• The various business units across the Johns Hopkins enterprise also use the SAP to:– Record and report financial
information– Shop for, Purchase and pay for goods
and services– Monitor activity on sponsored
projects– Pay employees & track benefits– Manage resources on projects
Our People and StructureEBS comprises the following teams
• Finance and Sponsored Projects – Tim Joel
• Human Resources and Payroll – Christine Russell
• Supply Chain – Dow Weeks
• Business Warehouse – John O’Neill
• Development – Craig Hofferbert
• Basis – Alan Mezick
• Security – Sherri Flaks
• Planning and Operations – Jill Mikros
Finance & Sponsored Projects
• Controlling
• Funds Management
• Asset Management
• Project Systems
• Business Consolidations
• General Ledger / Special Purpose Ledger
• Grants Management
• Accounts Receivable• Accounts Payable • Travel
Human Resources & Payroll
• Organization Management• Personnel Administration• Benefits• Time Administration• Payroll• Position Budget Control• ESS - Release Spring 2012
Supply Chain• Contract Management• Purchasing• Shopping Cart • Inventory Management • Warehouse Management • Master Data • Integration with Vendor
Portals
Business Warehouse (BW)
• Providing flexible reporting solutions to the end-user community
• Managing the data warehouse environment
• Facilitating data loads from multiple systems into and out of the data warehouse
Development
• Custom development of SAP objects - ABAP and Java
• “core mods”• Interfaces to internal and external
systems… there are over 250!
Basis
• Technical operation of the system• Monitoring the health of the system• System performance tuning• Hardware coordination and builds with
the “Virtual Team”• Application of fixes and upgrades
Security• Role-based access control to enable users
to perform their job functions, while protecting the integrity of the system, transactions and data
• Lifecycle of security roles including: requirements, design, build, test and implement
• Security process improvement• Troubleshooting for complex
authorization problems
Planning & Operations
• Program Management Office (PMO)– Project management
guidelines• Department operations• Integration points between all
EBS teams• Integration with IT@JH Help Desk• Master planning and monitoring• Audits• Internal team processes and
controls
Contact InformationJill E. MikrosDirector – Planning & OperationsIT @ JH - Enterprise ApplicationsDavis Bldg. Ste 200, Mt. Washington Campus [email protected] 410-735-7032 (office)410-402-4406 (mobile)
T. Scott BiggsDirector/Chief Technical ArchitectIT @ JH – Enterprise Business SolutionsDavis Bldg. Ste 200, Mt. Washington [email protected] 410-735-7068 (office)