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System Capabilities

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System Capabilities - Flights A web platform where travel agents can register and buy variety of travel products at highly discounted rates

Access to all international full service and low cost carriers

Full GDS support: Amadeus certified application

Multi-stop search: Search for multi destination itineraries with stopovers and side trips

Advanced search interface (Flights Availability): Allows booking on any fare

class. Useful for booking unrestricted itineraries.

Calendar Fare Search: Find cheapest fares in a month

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System Capabilities - Flights Hold and waitlist PNRs – ability to hold a seat without ticketing it Instant ticketing – no manual intervention needed for e-ticketable routes Import PNR – complex itineraries can be created on the GDS and imported

in

to the portal Special Service Requests (SSR) – real time access to airline messages and

SSR

responses Refresh/Release PNR – real time update of PNR status on the portal. Ability

to release PNRs Online request filing: Requests for refunds, cancellations and itinerary

changes can be filed online. Auto-credits for refunds: Refund amount is instantly credited back in to user

account on processing.

Member Login (Registered Users Only)

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Agent or member need to fill username & Password in order

to login

System Capabilities

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Search Services

Click to search and access any of the above.. Flights, Hotels, Car rental, Queues, Accounts,

Reports and admin part.

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Flights Search

For flights search click on “Search” and then fill the

required information below

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Flights Search

If you don’t know the first 3 letters for the city to travel from.. Click the “Look Up” bottom to view list of cities

and Airports.. The same with the city to travel to.

You have to define either one way or return ticket needed

After filling all the mandatory fields, agent should click on the “Search” bottom for the desired

result.

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Flights Search

You can view all available flights for the booking you requested with seats and dates

To / From the desired destination.

Click on “Choose this fare” for the fare you selected next to each of the fairs

available for your search.

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Flights – Multi Stop Search

You can filter and narrow your search according to your needs by ticking or

releasing any of the options in this box.

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Flights Searchfill the information of your PAX until you generate your E-Ticket Voucher.

Click on “Proceed to Booking Review” bottom and continue filling the information until you generate your E-Ticket Voucher.

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Flights Search

After “Proceed to Booking Review” you will have two choices either to Hold the Ticket or

to Issue the Ticket

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Flights – Flights Availability

Allows booking on any fare class. Useful for booking.

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Flights – Calendar Fare Results

Helps you find cheapest fare in a month.

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Flights – Import PNR

Where you can import PNR

Insert PNR number

Click on “Retrieve Information” to retrieve all information related to the PNR

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Flights – Import PNR

Where you can view Airlines contact details.

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System Capabilities - Hotels Ability to book over 100,000 international hotels through multiple aggregators.

The hotel search interface displays hotel information including photos, star rating, proximity details, hotel description etc.

All hotels are bookable in real time online

Ability to hold a room booking without actually generating a voucher

Automatic invoice generation: The agent invoice is generated automatically at the time a booking is made. Agent commissions are reflected on the invoice immediately.

Sales reports: Sales reports are made available to the users in a real-time basis.

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System Capabilities - Hotels Online change requests: Request changes to itineraries online and track status in real time thru the portal

Email: Ability to email hotel search results as well as to passengers.

Hotel voucher branding: Agency branded vouchers with his own logo

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Hotels Search

For Hotels search click on “Search” and then fill the

required information below

After filling all the mandatory fields, agent should click on the “Search” bottom for the desired

result.

You can select destination from list

of destinations

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Hotels Search

Search result with all available hotels for the duration you select with rates from lowest to highest

You can modify your search result

You can view hotel details

If interested click “Choose This” bottom to proceed with booking

You can e-mail to your client

You can view Cancellation

Details

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Hotels Search

fill the information of your PAX

After filling the information Click on “Proceed to Booking Review”

bottom and continue until you generate your Hotel Voucher.

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Holiday Packages

For Hotels search click on “Search” and then fill the

required information below

If you are interested in any of the packages listed below; you can click on the “Read More” bottom to view full

details about this package

You can search for Special Holiday

Packages

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Holiday Packages

Fill the required information in the Booking Request and click the “Send Booking Request” bottom.. This booking request will immediately

been forwarded to Jordan Travel Mall dedicated staff who will be coordinating with

you in order to complete your booking .

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Group Request

If you are interested in any Group Request; click the “Group Request”

bottom

Fill the required information in the Request for proposal - Group and click the “Submit”

bottom.. This booking request will immediately been forwarded to Jordan Travel Mall

dedicated staff who will be coordinating with you in order to guarantee you the best ever

Package for your group.

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System Capabilities – Car Rental Ability to book cars in over 120 worldwide destinations.

All cars are bookable in real time online

Automatic voucher generation: The agent voucher is generated automatically at the time a booking is made. Automatic invoice generation: The agent invoice is generated automatically at the time a booking is made. Agent commissions are reflected on the invoice immediately.

Sales reports: Sales reports are made available to the users in a real-time basis.

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Services Search (Car Rental)

For other services search (Car Rental), click on “Car search” and then fill the required information

below

After filling all the mandatory fields, agent should click on the “Search” bottom for the desired

result.

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Services Search (Car Rental)

Click “more” to view Price and more details about this car

Click “Book Now” to view full information and to proceed with booking

You can view Cancellation

Details

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Services Search (Car Rental)

This screen will appear if you click on

“more” ..

You can Click “Book This Car” to proceed with

booking.

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View Queues & Change Requests

Where you can view Queues & change requests

After filling all the fields in this box, agent should click on the

“Filter” bottom for the desired result.

System Capabilities

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View Hold Tickets

Where you can check status of booking for tickets

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Flights – Request Change

You can request a change for any ticket after it is being issued

You can ask to void or to refund any issued tickets

Ticket will be voided or refunded according to the Airline “Fare Rules” and if any amount to be paid.. Amount will be deducted from total amount of refund and the balance will be automatically credited to your cash balance

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How To Hold A Ticket

Where you can hold tickets

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Flights – Hold Tickets

You can confirm the booking and issue E-ticket voucher or you can release the seat

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Where you can made payment, Credit note, check invoices,

payments and view accounts.

System Capabilities - Accounts

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Where you can generate sales

reports and view your commission

for any period you desire and you can

export to Excel SheetAfter filling the date for the

desired period From / To, agent should click on “Get Report” or

“Export to Excel” bottom.

System Capabilities - Reports

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Where you can create, view, define and delete users

“Create User” After filling the information for new user, administrator should click on “Save” bottom

and user will be automatically created and activated and he can access the system.

Don’t forget to specify a role for the user, whereby; he will be allowed to act accordingly.

System Capabilities - Admin

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For further help or assistance; please contact our Help desk

support@jordantravelmall.cominfo@jordantravelmall.com

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Join the World of Jordan Travel Mall (JTM) and take off to success!

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We bring you the world in your hands

www.jordantravelmall.com