English for communication English for communication studies IIIstudies III

Semester 2: Spring 2010Semester 2: Spring 2010Instructor: Instructor: Stavroulla Hadjiconstantinou Stavroulla Hadjiconstantinou

AngelidouAngelidou

Nectaria PapaneocleousNectaria Papaneocleous

TopicTopic

Non-verbal communicationNon-verbal communication

What is non verbal communication What is non verbal communication ??

Non verbal communicationNon verbal communication is is when we interact with other people when we interact with other people with out give or receive any words.with out give or receive any words.

Types of non verbal Types of non verbal communicationcommunication

Facial expressionsFacial expressions:: The facial expressions like The facial expressions like happiness, sadness, anger, surprise, fear, and disgust (are happiness, sadness, anger, surprise, fear, and disgust (are the same across cultures.) the same across cultures.)

Body movements and posture:Body movements and posture: This type of This type of nonverbal communication includes your posture, bearing, nonverbal communication includes your posture, bearing, stance, and subtle movements. stance, and subtle movements.

Gestures:Gestures: When we use our hands when we are When we use our hands when we are speaking, expressing ourselves often without thinking.speaking, expressing ourselves often without thinking.

Eye contact:Eye contact: The way you look at someone can The way you look at someone can communicate many things, including interest, affection, communicate many things, including interest, affection, hostility, or attraction. hostility, or attraction.

Types of non verbal Types of non verbal communicationcommunication

Touch:Touch: Like handshake, a hit on the shoulder, a Like handshake, a hit on the shoulder, a hug etc. hug etc.

Space:Space: We all have a need for physical space, We all have a need for physical space, although that need differs depending on the although that need differs depending on the culture, the situation, and the closeness of the culture, the situation, and the closeness of the relationship. relationship.

Voice: Voice: We communicate with our voices, even We communicate with our voices, even when we are not using words. Nonverbal speech when we are not using words. Nonverbal speech sounds such as tone, volume, rhythm, and rate sounds such as tone, volume, rhythm, and rate are important communication elements. are important communication elements.

Why non verbal Why non verbal communication is important ?communication is important ?

Nonverbal communication skills Nonverbal communication skills improve relationships by helping you:improve relationships by helping you:

1.Understand others people 1.Understand others people emotions (what emotions (what they’re feeling and the unspoken they’re feeling and the unspoken messages they’re sending). messages they’re sending).

2. 2. Create trust in relationships by sending Create trust in relationships by sending nonverbal signals that match up with your nonverbal signals that match up with your words. words.

3. 3. Respond with nonverbal communication Respond with nonverbal communication show to others that you understand, show to others that you understand, notice, and care. notice, and care.

BibliographyBibliography

http://www.helpguide.org/mental/eq6http://www.helpguide.org/mental/eq6_nonverbal_communication.htm_nonverbal_communication.htm