engaging for success
DESCRIPTION
Engaging for Success. CIPR 5 th May 2011. Compartmentalised Thinking. SERVICES AND SECTOR STRATEGY. STRATEGY FOR: IT; ESTATES; CAPITAL ETC. EMPLOYEE / HR STRATEGY Survey & act on it eg Performance management, communications, listened to etc. NB:. - PowerPoint PPT PresentationTRANSCRIPT
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Engaging for Success
CIPR
5th May 2011
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An issue LEVEL 1 – TRANSACTIONAL; We act on employee feedback through surveys
LEVEL 2 – TRANSFORMATIONAL
Compartmentalised ThinkingCompartmentalised Thinking
NB: CIPD: 75% of Employee Engagement focused as above Reactive engagement. About discretionary effort
SERVICES AND SECTOR STRATEGY
SERVICES AND SECTOR STRATEGY
STRATEGY FOR:IT; ESTATES; CAPITAL ETC
STRATEGY FOR:IT; ESTATES; CAPITAL ETC
EMPLOYEE / HR STRATEGY Survey & act on it eg Performance management,
communications, listened to etc
EMPLOYEE / HR STRATEGY Survey & act on it eg Performance management,
communications, listened to etc
It is a way of running and doing businessIt is a way of running and doing business
“ONE PAGE”: Services Strategy, Country, Positioning Strategy AND
Values/Behaviours to deliver it
“ONE PAGE”: Services Strategy, Country, Positioning Strategy AND
Values/Behaviours to deliver itWE TRACK
PROGRESS OF STRATEGY
WE TRACK PROGRESS OF
STRATEGYWE MEASURE: Concerns,
commitment, feedback
WE MEASURE: Concerns, commitment, feedback
People give continual VOICE
People give continual VOICE
People help shape
strategy
People help shape
strategy
People at heart of delivery and at heart of strategy
People at heart of delivery and at heart of strategy
NB: CIPD: 25% of Employee Engagement focused as above About proactive engagement
TWO-WAY
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‘Key Enabler: Strategic Narrative’
Strong, visible, empowering leadership provides a strong strategic narrative about the organisation, where it’s come from and where it’s going.
This gives a line of sight between the job and the organisation’s vision.The story is communicated clearly, consistently and constantly.
The Past You are Here The Future
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‘Key Enabler: Engaging Managers’
Engaging Managers:
Managers focus their people and
offer scope
Managers treat their people as
individuals
Managers who coach and stretch
their people
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‘Key Enabler: Employee Voice’
There is employee voice throughout the organisation, for reinforcing and challenging views; between functions & externally; employees are seen as part of the solution – not the problem.
This voice is an informed one because information is widely shared early and often.
Employees views are sought and followed up; explanations are given if ideas/views not adopted.
Employees are involved in developing solutions early – not informed of the next initiative.
Options for change are discussed.
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‘Key Enabler: Integrity’
There is organisational integrity – the values on the wall are reflected in day to day behaviours.
These expected behaviours are explicit and bought into by staff.
Keep it real – staff see through corporate spin quicker than customers or the public.
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The Next stage…
A Government Sponsored, Employer Led Task Force. To enhance levels of Employee Engagement across the U.K. workforce
Launched by the Prime Minister and Ed Davey, Minister in BIS at No 10, in March 2011.
A ‘’Movement’’ driven and guided by the Task Force, and supported by a Sponsor group and by Guru and Practitioner groups
Effective and open Communication is a vital enabler to organisation wide engagement!
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Sponsors
Adam Crozier ITV CEO
Amyas Morse NAO Auditor General
Brendan Barber TUC General Secretary
Charlie Mayfield JLP Chairman
Chris Browne Thomson Airways MD
Chris Hyman Serco CEO
Clare Chapman NHS Head of Workforce
David Frost British Chamber of Commerce Director General
Ed Sweeney ACAS Chairman
Ian King BAE CEO
Ian Livingston BT CEO
Ian Powell PWC Chairman & Senior Partner
Ian Sarson Compass Group CEO
Jackie Orme CIPD CEO
Jane Wilson Chartered Institute of Public Relations CE
John Cridland CBI Director General
John Neill Unipart Group CE
John Walker FSB Chairman
Jon Wright Innocent Co-Founder
Martin Temple EEF Chairman
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Sponsors Continued......
Miles Templeman IoD Director General
Paul Drechsler Wates Group CEO
Peter Rogers Babcock CEO
Philip Green United Utilities CEO
Rona Fairhead Financial Times Group Group CE
Ruth Spellman CMI CEO
Sir Gus O'Donnell Civil Service Head of Home Civil Service
Sir Kevin Smith GKN CEO
Sir Martin Sorrell WPP CEO
Sir Stephen Bubb Acevo CE
Sir Suma Chakrabarti MoJ Permanent Secretary
Sir Win Bischoff Lloyds Chairman
Stephen Howard Business in the Community Chief Executive
Steve Elliott CIA Director General
Tim Jones Freshfields Lead Partner
Tim Melville-Ross DTZ & HEFCE Chairman
Tom Glocer Thomson Reuters CEO
Will Hutton Work Foundation Executive Vice Chair