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Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera, Ph.D. Principal Investigator of the Freshman Academies Protocol Queensborough Community College of the City University of New York

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Page 1: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Engagement & Accountability: Queensborough Community College and the Epsilen Platform

Michele Cuomo, MFAAssociate Dean for Academic Affairs

Victor Fichera, Ph.D.Principal Investigator of the

Freshman Academies Protocol

Queensborough Community College of the City University of New York

Page 2: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Queensborough Community College

An open access urban public community college in the most diverse county in the United States

Page 3: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Freshman Academies

Enhanced academic and student support for all

first time/full time students

Page 4: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

High Impact Practices of the Freshman Academies

• e-Portfolio • Cornerstone• Learning Communities• Service Learning• Writing Intensive Courses

4 out of 5 High Impact Practices at Queensboroughcurrently adopt Epsilen to better engage students

Page 5: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

High Impact Educational PracticesWhat they are, who has access to them and why do they matter?

By George D. Kuh

“The results of participating in these high-impact practices are especially striking for students who are further behind in terms of their entering academic test scores. The benefits are similarly positive for students from communities that historically have been underserved in higher education.”

Page 6: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Queensborough & High Impact Practices

• Named one of 12 Roadmap Community Colleges by AAC & U

• Chosen for the Collaborative for Authentic Assessment of Learning Pilot by AAC &U

• Partner in Title V Making Transfer Connections Grant

• Partner in FIPSE Connect to Learning Grant

Page 7: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Epsilen and EPorfolio

http://www.qcc.cuny.edu/eportfolio/

Page 8: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Epsilen and the Student Wiki Interdisciplinary Group

(SWIG)"To reflect is to look back over what has been done so as to extract the net meanings which are the capital stock for intelligent dealing with future experiences. It is the heart of intellectual organization and of the

disciplined mind" (DEWEY 87)

Page 9: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

SWIG as a High Impact Practice

• Common Intellectual Experience• Cornerstone Course• Global/Diversity Learning• Service Learning• Virtual Learning Community

Page 10: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Educational Objectives of the College

• Communicate effectively through reading, writing, listening and speaking

• Use analytical reasoning to identify issues or problems• Use information management and technology skills effectively

for academic research and life-long learning• Integrate knowledge and skills in their program of study• Differentiate and make informed decisions about issues based

on multiple value systems• Apply aesthetic and intellectual criteria in the evaluation or

creation of works in the humanities or the arts

Page 11: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Student Essays as Dramatic Texts

“I chose this character because it reminded me of myself. When I was young my family moved from predominantly black West-Indian neighborhood to a mostly white community. On my first day of the new school, I thought I was watching a “Happy Days” episode with a bunch of Richie Cunninghams. Her closeness to her family is the same as mine. Family is very important to me”

-Navin, Theatre 120 Student on an essay by Farima from Afghanistan, -EN 101 student

Page 12: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Epsilen and Service Learning

“One of the students from education informed me that I am on my way to self-actualization which means that I continually try to be the best by satisfying my cognitive need through reading books and articles. It actually makes sense…I strive for knowledge.”Student #3, Basic Skills Class

Page 13: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Epsilen and Assessment

• Epsilen Learning Matrix for Assessment with ePortfolio in the Business Academy Pilot 2010/11

• Moving Ahead with Eportfolio a campus initiative which connects the Epsilen Environment with the AAC & U Value Rubrics

Page 14: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Making Transfer ConnectionsQuestions to Help You Make the Most of College

Am I working as hard as I can and choosing a wide array of courses—not just those in which I know I will do well?

Am I working with my adviser to chart a pathway through college that challenges me and will ensure that I learn what I need to learn?

Am I pursuing opportunities, both in the classroom and beyond, to apply what I am learning in the real world—through internships, leadership in student groups, study abroad, service learning, or undergraduate research? -- from AAC & U LEAP

Page 15: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Research on the Effectiveness of High Impact Practices

Page 16: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

The Assessment Protocol for Freshman Academies

A research design used to assess the effectiveness of Freshman Academies via multiple investigative methods.

• Student Surveys• Faculty Surveys• Administrative Databases

Page 17: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

The Academies Provide:

• High Impact Practices• Freshman Coordinators• Learning Outcomes Assessment

Page 18: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Measures of Success

• Higher course success rates• Higher retention rates• Higher credit completion rates• Higher student and faculty engagement with

the college• Higher degree-attainment rates

Page 19: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Cohort Comparisons

Baseline Cohort: First-time, full-time freshmen from Fall 2006

Academy Cohort:First-time, full-time freshmen from Fall 2009

Separate analyses of remedial and non-remedial students.

Page 20: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Half-Year and One-Year Retention

Cohort Year Initial Cohort N

Half-Year Retention

One-Year Retention

2006 Fall Cohort 2,051 82.3% 65.8%

2009 Fall Cohort 3,226 88.0% 71.4%

Page 21: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

"Academy Grouping" 2006 Cohort Retention 2009 Cohort Retention

Enrolled Retained Enrolled Retained

Business 416 69% 544 72%

Education 103 70% 149 84%

Health 315 71% 411 77%

Liberal Arts 796 66% 1358 69%

STEM 225 57% 493 69%

VAPA 173 59% 254 75%

One-Year QCC Retention by Academy and Cohort

Page 22: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

COMPARISONSWithin Cohorts

High Impact Practices

Page 23: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Outcomes with HI:Expected and Real

• As per the Protocol, it is expected that students having HI experiences would show success in various outcomes (e.g., retention, course grades)

• 2009 HI real results – WI, SL, EP, LC: weak if anything, particularly grades

• Implementation imperfection

Page 24: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Some Bright Spots

92.7% of first time/full time students in the Fall 2009 SWIG project cohort enrolled in Spring 2010

88% of all ft/ft Fall 2009-Spring 2010 (Freshman Academy Students)

82% for all ft/ft Fall 2006-Spring 2007(Baseline/Pre-Freshman Academy Cohort)

Page 25: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Pass Rates in Remedial Writing and Number of HI Courses Taken

# HI Courses Experienced

Remedial Writing Pass Rate

0 52%1 66%2 83%3 100%

Page 26: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Literature on HI Effectiveness

• It takes time for HI to have an effect• Transformational Process• Outcome effect sizes are small• Multiple HI experiences needed

Page 27: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Enter: SWIG

Ideal classes to investigate HITruly intensive implementationMultiple HI within a semester (LC, SL)Technology enhanced integrated experiences

Page 28: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

SWIG & EN101

EN 101 Enrollment Fall 2010

N Pass RateEN101

All Enrolled 2,872 85.0%Non-SWIG 2,721 84.4%SWIG 151 95.8%

Page 29: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

A Harsh Examination

EN 101 Enrollment N Exempt/Passed Fall 2010 Pass RateFall 2010 All Placement Tests CUM GPA EN101

All Enrolled 2,872 31.4% 2.34 85.0%

Non-SWIG 2,721 31.0% 2.33 84.4%

SWIG 151 37.7% 2.39 95.8%

Non-SWIG all exempt 844 100% 2.42 86.2%

Page 30: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

SWIG and Remedial Courses

Remedial Reading and Writing Courses

N Pass Rate

Non-SWIG 104 64.4%

SWIG 91 50.5%

Page 31: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

SWIG and Credit Bearing Courses

Non-remedial SWIG or Comparison Courses

N Pass Rate

Non-SWIG 179 67%

SWIG 160 74%

Page 32: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

Future Investigations

• Will look at SWIG groups in Spring 2011• Special attention on remedial SWIG classes• Service Learning combined with other HI

experiences• E-Portfolio combined with other HI

experiences

Page 33: Engagement & Accountability: Queensborough Community College and the Epsilen Platform Michele Cuomo, MFA Associate Dean for Academic Affairs Victor Fichera,

For further information:

Michele CuomoAssociate Dean for Academic Affairs

Administration 503Queensborough Community College

222-05 56th AveBayside, NY 11364

[email protected]

718-631-6344

Acknowledgements:Bruce Naples, Director of Academic Computing CenterEd Hanssen, Eportfolio DirectorJean Darcy, SWIG Project DirectorJo Pantaleo, Service Learning Director