enabling digital business in an age of disruption
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Timo ElliottInnovation Evangelist
@timoelliott
Enabling Digital Business in an Age of Disruption
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Digital Technologies are Changing The World
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Human Loses, Algorithms Win!
AlphaGo vs. Lee Se-dol
4-1
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For perhaps the first time in human history, Futurists have underestimated the speed of progress
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DIGITAL TRANSFORMATION
To digitally disrupt yourself, you must disrupt your processes and your product.
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Don’t be this guy
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Digital Transformation
Balance the needs of today with a vision of the future
NewCustomer Experiences
New Value Creation Models
New Business Models
Digital transformation is not about technology—it is about strategy and new ways of thinking.
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NewCustomer Experiences
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“Customer experience is the last source of sustainable differentiation and the new competitive battleground”
- Gartner
Deliver Total Product Experiences
Catching Medical Problems Before They Become Crises
Connected Care Systems For Diabetes
Roche Diagnostics
Roche Diagnostics uses the SAP HANA Cloud Platform and an app designed by SAP for its personalized, preventative medicine solution for diabetes sufferers
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Running Gone Digital“The fitness brands of the future will not just make physical products, but will be embedded in the consumer journey in ways that will help keep people motivated and maximize their enjoyment of sport.
By putting together a digital fitness platform and world class physical products, we can build a new kind of fitness brand”
• Better personalization across different channels
• Better targeting and marketing execution
• Real-time recommendations
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Savannah Cement
“Mobile is changing the way customers interact with companies at a very fast pace. We wanted to be able to keep up with these trends”
Brian Wamwenje, CIO
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NewBusiness Models
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530,000 vending machines
New Business Models
@timoelliott
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Swiss Property
“We try to be two steps ahead of the competition—that’s one of the reasons we chose S/4HANA”
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NewValue Creation Models
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From A Systems View of Business…
Suppliers CustomersCompany
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…To A Platform View of Business
Ecosystem
CompanyResources
A platform provides the business with a foundation where resources can come together to create value
Use Design Thinking to Rethink What You Sell
@timoelliott
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Payment & Analytics
Transaction
Discover & Search
SAP Vehicles Network
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Shared Model Database
Global Equipment Registry
SAP Asset Network
Business PartnerNetwork Services Applications
Service Bulletins, Recalls & WarrantyService Bulletins
& RecallsPerformance & Usage based
Design Enhancements
Quality, Inspection & Calibration
Results Sharing
MRO VisualSpare Parts content
Visual Work Instructions& Task Lists
Visual install base
Analyse Install base performance
Business Context for Predictive Maintenance
Collaborative work execution & results sharing
42% of Millenials are interested in helping companies develop future products and services.
Source: Elite Daily
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Co-Creation
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Balance the needs of todaywith a vision of the future
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SAP is uniquely qualified to master complexity
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Digitalcore
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Real time processes
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Prediction and
simulation
Real time processes
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Consumer grade user experience
Prediction and
simulation
Real time processes
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Agility and TCO
Consumer grade user experience
Prediction and
simulation
Real time processes
Suite
Applications
S/4HANA
DigitalBoardroomIcon
Analytics
C4A
BOBJ
ExtensionsApplicationsIoT
HANA Cloud Platform
(Micro-) Services
IoTPlatform
Identity Management
Business Network
CEC
Platform
HANAEnterprise
Computing Platform
any DB Hadoop
VoraDistributed Computing
Platform
SAP Platform for Digital Transformation
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Workforce engagement
Digital Core
Supplier collaborationBusiness networks
Assets and the internet of things
Customer-experienceOmni channel
SAP HANA Platform
SAP’s 5 Digital Pillars
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A Defining Year for Digital Transformation
“No company, irrespective of size and industry, can afford to avoid the digital disruption taking place. Gartner predicts that this will be a defining year in which CIOs will use digital to transform their risks into bold business outcomes”
“As the digital business matures and becomes more pervasive, organizations are making digital the core of their enterprise strategy. The focus towards a true digital business starts with the customer or citizen and considers a whole new technology ecosystem”
Jeffrey Mann, Gartner Research VP.