empowerment center reno - marketing analysis & recommendations

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The Empowerment Center “Providing Tools to Rebuild Lives” Gena Tadych, Cory Bettinghouse, Daniel Herr & Yuta Chou

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Marketing Plan Presentation from UNR's BADM 760 Marketing Management Class by Daniel Herr, Cory Bettinghouse, Gina Tadych, and Yuta Chu for the Launching Pad Empowerment Center in Reno, Nevada. Some of the fonts are distorted in this uploaded version.

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Page 1: Empowerment Center Reno - Marketing Analysis & Recommendations

The Empowerment Center“Providing Tools to Rebuild Lives”

Gena Tadych, Cory Bettinghouse, Daniel Herr & Yuta Chou

Page 2: Empowerment Center Reno - Marketing Analysis & Recommendations

Knowing the Working Tools

Gena Tadych

Page 3: Empowerment Center Reno - Marketing Analysis & Recommendations

Unique Market Position

Provides Post-substance Abuse Treatment (Aftercare):o Community Re-integration Serviceso Life Skills Trainingo 12 Step Programming and Meetingso Supportive Transitional Living/Halfway Houseo Length of Stay 90-730 days

Page 4: Empowerment Center Reno - Marketing Analysis & Recommendations

Vision

Goals for the Empowerment Center1. January 2012- “Become the only licensed Halfway

House in Northern Nevada”2. Integration of job skills into life skill training programs

Page 5: Empowerment Center Reno - Marketing Analysis & Recommendations

Competitors (Northern Nevada)

Ridge House Inco Focus on Criminal Justice client re-integrationo Sliding scale fees, grants, donated serviceso KAIROS Christian Ministry

Bristlecone Family Resourceo Primarily treatment center/detoxo Transitional living/housingo Grants provide 76% of operating revenueo Remaining from client fees, billing, donations/

sponsorships (Italian Feast, Junior League, Charles Schwab)

Page 6: Empowerment Center Reno - Marketing Analysis & Recommendations

Competitors (cont’d) Step 2

o Women & children, pregnant womeno Treatment, transitional living, case mgmto 66% Grants, 14% Program feeso 14% Fundraising (Home for the Holidays, Basque

festival, Golf Tournament)

Page 7: Empowerment Center Reno - Marketing Analysis & Recommendations

Organizations deemed not competitors:o Safe Harbor (private, un-licensed, no other information)o Vitality Living (Level I treatment for transitional living)o Hosanna Home (homeless women)o Casa de Vida (pregnant teens/young mothers)o Sagewind Sober Living (no longer in business)o Carson City Community Counseling Center(treatment &

short stay)o Re-Start Nevada (homeless; housing subsidies)

Page 8: Empowerment Center Reno - Marketing Analysis & Recommendations

Laying the foundation

Cory Bettinghouse

Page 9: Empowerment Center Reno - Marketing Analysis & Recommendations

Developing the Brand

Branding Slogan:

“The Empowerment Center of Northern Nevada;

Providing Tools to Rebuild Lives.”

Page 10: Empowerment Center Reno - Marketing Analysis & Recommendations

Brand Awareness

Website:• Chris Gandolfo, owner Clustr Media• Custom redesign = $2,500- $3,500• Ready made template design = $1,500• Suggestions from Clustr Media:

• Rearrange Content• Shorten Content• Call to Action• Personal Branding• Fix Broken Links

Page 11: Empowerment Center Reno - Marketing Analysis & Recommendations

Brand Awareness

Online Reputation Management:o Scott Rickens, owner Social Choruso What is Social Media?o Estimate = $2,500

• Initial set up of Facebook, Twitter, Youtube, Google +• Maintenance for 2 months

o Benefits• SEO optimization• High Google ranking• Easy to Find

Page 12: Empowerment Center Reno - Marketing Analysis & Recommendations

Using What We have

Daniel Herr

Page 13: Empowerment Center Reno - Marketing Analysis & Recommendations

The Visit

Page 14: Empowerment Center Reno - Marketing Analysis & Recommendations

Promotion & Brand Awareness

Currently Flying Below the Radar

Consistency with Common Message:

“The Empowerment Center of Northern Nevada; Providing Tools to Rebuild Lives”

Page 15: Empowerment Center Reno - Marketing Analysis & Recommendations

Existing Facilities

Page 16: Empowerment Center Reno - Marketing Analysis & Recommendations

The Plans

Page 17: Empowerment Center Reno - Marketing Analysis & Recommendations

The Kitchen

Wow! I gotta get one of these…

Page 18: Empowerment Center Reno - Marketing Analysis & Recommendations

Creative Fundraising The Resources

o Peopleo Storieso Facilities

The Goalo Long-term Donor Relationships

Local Chefs

Page 19: Empowerment Center Reno - Marketing Analysis & Recommendations

The Dinner Residents / Donor Interaction

o Inviting & Writingo Cooking or Servingo Presentingo Cleaning Up

Page 20: Empowerment Center Reno - Marketing Analysis & Recommendations

Promotion Strategy: Groups

Service Groupso People like to have friendso Dedicated to Serving the Communityo Established Financially & Socially

Page 21: Empowerment Center Reno - Marketing Analysis & Recommendations

Fine Tuning the Details

Yuta Chou

Page 22: Empowerment Center Reno - Marketing Analysis & Recommendations

Promotion Strategy: Presentations

Current Employees or Board Memberso Purposeo Historyo Vivid Vision

Graduates of the Programo Heart-Wrenching Stories

Page 23: Empowerment Center Reno - Marketing Analysis & Recommendations

Other considerations

Full Website Upgradeo Vivid Imageso Blog Entrieso Donations: Quick Pay (Paypal?)o Easy Directions

Page 24: Empowerment Center Reno - Marketing Analysis & Recommendations

Questions?

Gena, Cory, Dan, & Yuta