employment+communication
TRANSCRIPT
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Employment
Communication
Cover Letters, Resumes,Interviews
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Recruiters use the cover letter for various
purposes
To judge whether the candidate has agood command over English
To feel whether the candidate has takentime out to match their requirements withthe firm
To compare at the outset whether jobrequirements match with the relevant skillsand experience of the candidate
To excite the recruiter to open the resume
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Cover letter Response to an Advertisement
Response to a Blind Advertisement
Response to a job placement agency
Cold Call Letters to Employers
Letters of Inquiry
Acceptance Letter
Thank You Letter
Rejection Letter
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IMPORTANT !An ideal cover letter indicates what the
person can do for the organization and not
what the person has already done.
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Before writing the cover letter Study the position description carefully
Find out about the company
Investigate what skills and attributes the
company looks for to highlight them in the
cover letter.
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An ideal cover letter should: Be short; about half a page
Be error free
Have an appropriate subject line Give a reference from where the vacancy was
known
Highlight job fit
Focus on what the candidate can offer and notwhat the candidate has already done in terms ofacademic achievements and experience.
Provide full contact details of the applicant
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I-You-Us
FormatI: in the first paragraph denotes the applicants interest in the position and the
reason for applying in the firm
Iam applying for the position of Assistant Manager in your firm. This position fitswell with my education, experience and career interest. My research reveals
that your organization offers the type of work profile I am looking for
You: denotes the firms point of view; it indicates the best fit between the firmsrequirements and the applicants capabilities.
During my 9 months tenure at my previous organization, I employed skills relatedto sales and distribution setups. While in that position I initiated andmaintained a retail data analysis programme. This complements therequirements of your organization. Given my expertise in retail management I
am confident that I have the abilities to be an effective contributor to yourorganization
Us: indicates what the firm should do to contact the applicant for an interviewTo further discuss my qualification I can be reached at. (Phone number) Thank you
for your consideration. I look forward to meeting with you.
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Not much IsInstead of:
In my previous job I worked as the Assistant Manager and wasresponsible for overseeing the retail operations. I created anadministrative system that resulted in an orderly inventorymanagement system. I was also responsible for smooth distributionmanagement and interaction with the second tier distributionnetwork.
Write this
In my previous job I worked as the Assistant Manager and wasresponsible for overseeing the retail operations. Our team
developed an administrative system that resulted in an orderlyinventory management system. Smooth distribution managementand interaction with the second tier distribution network were few ofmy other job responsibilities.
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Home Truths about interviews
Appropriate Attire
Do not be too personal in your approach
Comfortable within the knowledge that you
have
Be direct.
Anticipate some questions
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Point Counterpoint
Interviews are fair andobjective
The best candidate getsthe job
The interviewer is thebest judge of thecandidate
Its a one way process.
Not always; interviews areoften a lottery
The job goes to the personwho performs best at the
interview; he/she may not bethe best person for the job There are good as well as bad
interviewers. The goodinterviewers judge you on yourinnate abilities; the bad ones
judge you on your projectedability
Its a two way process;candidates must seekresponses from theinterviewers
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Types of interviews Panel Interview
Sequential interview
Stress Interview
Behavioral or HR interview
Telephone interview
Video conferencing interview
Case interview
Lunch/Dinner Interview
Blog based Interview
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Phase 1: Pre-Interview
Preparation
Investigate the employer1.
company websites, annual reports, financial statements and casestudies.
2. the leaders of the company.
3. their philosophy and success secrets.
4. the company goals, vision, mission accomplishments and failures.
5. products, brands and services.
6. the competition, industry profile and growth prospects.7. the market capitalization and share value of the firm.
8. the firms advertisement strategy and the manner in which itpromotes its brands, products and services
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Make a Personal inventory:
1. itemize strategic skills,
2. greatest knowledge areas,
3. strongest personality traits,4. key accomplishments and personal qualities
that help you stand apart from others.
5. Identify problem areas in your Resume-gaps ineducation, shift in specialization, repeat of anacademic year, lack of experience, layoff andhealth issues.
6. Prepare honest and genuine answers to eachof these.
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Phase II: The Interview
Nonverbal messages that the body sends
Time
pleasant smile
enter the venue, walk confidently and self assuredly.Keep the hands, elbows and arms to yourself. Do notlean; instead sit erect, stomach in, and shouldersstraight. Keep your feet on the floor. Make an interestedeye contact to all panel members. Sound enthusiasticand sincere. Smile pleasantly and politely. Listen to the
question carefully before answering and ask them torepeat it if you are not clear.
Do not be intimidated by fearful feelings. Expect to be alittle nervous. Above all do not let the fear show.Fumbling hands, twisting fingers, shaky voice,stammering and repetition are signs of fear.
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Responding to Questions
Aim your answers to skills that the employers seek.These include knowledge, interpersonal skills, decisionmaking skills, motivation skills and stress handling.
Stay focused on strengths; do not highlight weakness asone is hired on the basis of ones strengths.
Omit slang and casual vernacular expressions. Omit
fillers such as er, um, and repetitive words such as like,ya, ok, so etc.
Avoid using weak words such as actually, ok, fine,basically
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Closing the Interview The panel will indicate when the interview is
over.
Ask a couple of questions from the panel if theypermit, or, seek permission for the same.
Get up gracefully from the chair,gather the papers and put them
in the file and thank the interviewersfor their time and patience.
Wish them once again and walk out of theroom
CompareSalary Averages
Compare Costof living Indices
Negotiate