employment information pack · possession of tertiary qualification, certificate iii in community...

Employment Information Pack

Assistant in Home Nursing

of 12 Employment Information Pack

Assistant in Home Nursing

Position Holders Name TBA

Classification of Position Level 2

Tenure Casual

Report Manager Seniors and Disability Services

Role of the Position

To Support older people improve their function, independence and quality of life, make gains in their physical, emotional and social wellbeing and live as autonomously and independently as possible.


Role Responsibilities The following is a summary of specific duties for this role.

In Home Care

Provide in-home care assistance and social support to frail aged seniors and people with disability and their families including but not limited to shopping, domestic assistance, social support, personal care, meal preparation and meal eating supervision, transport, assisting with mobility, toileting and showering.

At all times strictly adhere to the clients’ support and medication plans as well as any other instructions in their “in home file”.

At all times ensure all services are provided in line with the Reablement and Wellness Approaches.

Help individuals maintain a safe and comfortable home environment.

Ensure your private vehicle is insured, roadworthy and maintained to the WA Department of Transport’s vehicle standards, regulations and rules.

Social Support

Provide appropriate social support activities that includes varied leisure, recreation and life skills opportunities for people with disability and frail aged participants.

Ensure all activities are of the highest quality utilising Person Centred Service models in line with the principles of Social Inclusion, Wellness and Reablement.

Ensure participants and their families are partners in all aspects of the service. Always communicate in a manner that reflects sensitivity to their individual needs and reflects the ethos of the Town of Bassendean.

Ensure all social program are delivered in an energetic and enthusiastic manner that embraces and supports independence and appropriately engage participants with varying support needs and challenging behaviours

Ensure the safe and efficient transportation of participants at all times.

Take active responsibility for setting up activities, equipment, resources, consumables, and completion and documentation of a high level of quality of hygiene and safety practices.

Within professional boundaries, support, encourage and direct volunteers to assist with the activities and outings for the benefit of clients

Assist with activities of daily living and personal care of clients eg. Toileting, assisting with meals, washing and transferring etc.

Maintain and update client details and assist in the ongoing review of needs i.e. functional ability, change in physical, emotional or family circumstances, change in care needs and inform relevant Coordinator of progress.


General

Comply with TOB SDS funding agreements and guidelines, the Aged Care Quality Standards and SDS and The Town’s Policies, Procedures, Practices and the Code of Conduct.

Contribute to a harmonious work culture, developing strong working relationships with colleagues for the benefit of clients

Develop strong communication networks and professional relationships with clients and their families/carers, the community and internal and external stakeholders to ensure the best outcomes for the Town and all concerned.

Contribute to the Town’s reputation as a high quality service provider as recognised by clients, carers, stakeholders and the wider community; at all times maintaining professional boundaries.

Ensure privacy and confidentiality is maintained and clients treated with dignity and respect with a focus on choice and control.

Be proactive in promoting effectiveness and efficiency within the Business Unit through problem solving and collaboration with team members and contributing to continuous improvement strategies and outcomes

Ensure that both written and verbal communications with the public is of the highest standard

Complete required administration and record keeping relating to services, clients and time management requirements ensuring accuracy of information provided.

Attend and participate in staff meetings and training development opportunities.

Provide relevant feedback on clients' progress and the appropriateness of the care plan to Coordinators and the Team Leader on a regular basis, particularly any changes in physical, emotional or family circumstances.

Carry out other duties as required by the Manager Seniors and Disability Services.

Maintain, clean and ensure weekly checking, of Seniors and Disability Services vehicles and centre, ensuring it is clean and welcoming for all as required.

All employees must demonstrate a commitment to Occupational Safety and Health by taking responsible care/action to ensure own safety and the safety of children, customers and work colleagues and complying with all Town of Bassendean Occupational Safety and Health policies and procedures.


Capability Requirements The following Capability Framework describes 16 capabilities across five core groups. Together the capability groups set out the core knowledge, skills, abilities and other attributes expected of this position. 1. Personal Attributes

Manage Self Show drive and motivation, an awareness of strengths and weaknesses, and a commitment to learning

Checks understanding of own role within the team Proactively seeks instruction and guidance Approaches work tasks with energy and

enthusiasm Stays up to date with knowledge, training and

accreditation in relevant skills areas Is willing to learn and apply new skills Learns from mistakes and the feedback of others

Display Resilience and Adaptability Express own views, persevere through challenges, and be flexible and willing to change

Adapts to changing work tasks and environments Is open to new ways of doing things Stays calm in difficult situations Does not give up easily when problems arise Asks questions and offers own opinion

Act with Integrity Be honest, ethical and professional, and prepared to speak up for what is right

Is open and honest Tells the truth and admits to mistakes Follows the code of conduct, policies and

guidelines Has the courage to speak up and report

inappropriate behaviour and misconduct

Demonstrate Accountability Take responsibility for own actions, commit to safety, and act in line with legislation and policy

Takes responsibility for own actions Completes tasks he/she has agreed to on time Is aware of the decisions that need to be referred

to a manager or supervisor and acts accordingly Takes care of own and others' safety and

wellbeing by following safe work practices Identifies and speaks up about risks in the

workplace

2. Relationships

Communicate & Engage Communicate clearly and respectfully, listen, and encourage input from others

Speaks at an appropriate pace and volume Uses appropriate body language and facial

expressions Explains things clearly Allows others time to speak Shows sensitivity to cultural, religious and other

individual differences when interacting with others

Community & Customer Focus Commit to delivering customer and community focused services in line with strategic objectives

Shows awareness that he/she is working for the community

Shows respect, courtesy and fairness when interacting with customers and members of the community

Listens and asks questions to understand customer/community needs

Informs customers of progress and checks their needs are being met


Work Collaboratively Be a respectful, inclusive and reliable team member, collaborate with others, and value diversity

Keeps team and supervisor informed of what he/she is working on

Shares knowledge and information with team members and other staff

Offers to help colleagues and takes on additional tasks when workloads are high

Is aware of the wellbeing of co-workers and provides support as appropriate

Is open to input from people with different experiences, perspectives and beliefs

Influence & Negotiate Persuade and gain commitment from others, and resolve issues and conflicts

Helps find solutions to problems he/she raises Uses facts and sound reasoning to make a case Listens to understand others' interests and needs Is tactful when disagreeing or proposing a

different approach or outcome Works towards mutually satisfactory outcomes

3. Results

Plan & Prioritise Plan and organise work in line with organisational goals, and adjust to changing priorities

Understands team objectives and own contribution

Plans and organises own work tasks Asks when unsure about the relative priority of

allocated tasks Manages time appropriately and re-prioritises as

required Identifies and informs supervisor of issues that

may impact on completion of tasks

Think & Solve Problems Think, analyse and consider the broader context to develop practical solutions

Finds and checks information needed to complete own work tasks

Breaks down information and issues into component parts

Thinks through the options available and checks his/her suggested approach

Refers complex issues and problems to a manager/supervisor

Create & Innovate Encourage and suggest new ideas and show commitment to improving services and ways of working

Contributes own knowledge and ideas Suggests improvements to the way work is done

Deliver Results Achieve results through efficient use of resources and a commitment to quality outcomes

Takes the initiative to progress work tasks Clarifies work required and timeframe available Identifies what information/resources are

needed to complete work tasks Checks own work for accuracy, quality and

completeness Completes tasks under guidance, on time and to

the required standard


4. Resources

Finance Be a responsible custodian of council funds and apply processes in line with legislation and policy

Shows respect for the value of public money Calculates and records financial information

accurately Seeks approval from manager/supervisor for

expenses and claims, as required by policies or guidelines

Assets & Tools Use, allocate and maintain work tools appropriately and manage community assets responsibly

Uses core work tools and equipment effectively Takes care of work tools, equipment,

accommodation and community assets

Technology & Information Use technology and information to maximise efficiency and effectiveness

Shows confidence in using the technology required in the role

Uses technology appropriately, in line with acceptable use policies

Completes work tasks in line with records, information and knowledge management policies

Procurement & Contracts Understand and apply procurement processes to ensure effective purchasing and contract performance

Complies with basic ordering, receipting and payment processes

Checks quotes and invoices for accuracy Checks that invoiced fees and charges match

goods or services delivered


Selection Criteria The Town will assess applications and suitability against the above role responsibilities and leadership capability requirements.

Possession of Tertiary Qualification, Certificate III in Community Services (Aged Care or Disability Services), Therapy Assistant TAFE Certificate or equivalent.

Essential

Previous knowledge, experience and skills in providing in-home care assistance and personal care provision to seniors and people with disability.

Good understanding of factors affecting seniors, people with disability and their families.

Exceptional interpersonal and communication skills with the ability to communicate with seniors, people with disability and their families.

Ability to facilitate and implement activities suitable for frail aged seniors and people with disability with flexibility to meet clients’ changing needs.

Knowledge and proven ability in manual handling and infection control techniques.

Proven knowledge of Occupational Health and Safety practices and hazard identification.

Ability to work effectively in a team and develop positive relationships with team members.

Current First Aid Certificate.

Satisfactory National Police Clearance Certificate.

Current WA “C” Class Driver’s Licence.

Desirable

Knowledge and understanding of dementia.

Previous working experience with people from Aboriginal and Torres Strait Island and culturally and linguistically diverse backgrounds.

Agreement The details contained in this document are an accurate statement of duties, responsibilities and other requirements of the job. As the employee, I have reviewed and accept the statement of duties.

Name Signature Date Checked by HR

As the Manager I have reviewed and confirm this is a current and relevant document.

Name Signature Date Checked by HR


Employment Benefits

Working at the Town of Bassendean offers an encouraging and supportive work environment. The Town rewards and values our employees with many benefits and incentives.

Health & Wellness Flu Vaccinations Hepatitis A & B Vaccinations * Skin Cancer Checks Health Assessments Lifestyle Seminars Fully funded and subsidised fitness programs Free participation to attend the Town’s Leisure Courses * Wellbeing program Staff Newsletters 24 hour confidential Employee Assistance Program

Flexible, Friendly Environment Pleasant work environment Flexible working arrangements Two additional leave days each year * Office shut down over Christmas Additional Days Off and Roster Days Off * Purchased Leave Scheme Only 10 kilometres from the centre of Perth Free car parking Easy commuting access to the Town including train services operating at

Bassendean, Ashfield and Success Hill stations Close to many shops and cafes Free Uniforms * Smart Rider cards available to use for work related meetings and training

Professional & Personal Development Encouragement and promotion of training and development opportunities Corporate Training Workshops New Staff Induction program Study Assistance program * Staff Recognition and Achievement Awards Service Recognition Awards

Financial Rewards Option to salary sacrifice superannuation with a matching contribution of up to 5% 17.5% annual leave loading Ability to access Long Service Leave Entitlements after 7 continuous years of service* Cashing out of Annual Leave *

* Conditions and policies apply, may be subject to change


Employment Conditions

Pre-Employment Medical Prospective employees are required to undergo a pre-employment medical examination (at Council’s expense).

National Police Certificate

Prospective employees are required to provide a National Police Certificate (issued less than three months ago). If you do not hold a current National Police Certificate, the Town will make this application for you (at Council’s expense).

Working with Children Check (WWCC)

If a WWCC is an essential requirement of the position, you must provide a copy of your current card prior to commencing employment.

Psychometric Testing Prospective employees may be required to undertake psychometric testing (at Council’s expense).

Drivers Licence If a current driver’s licence is an essential requirement of the position, you must provide a copy of your current card prior to commencing employment.

Probationary Period

A three (3) month probationary period may apply to this position. Reviews are conducted at 6 and 10-12 weeks following commencement. Upon successful completion, appointment will be confirmed.

Pay Days

Employees are paid on a fortnightly basis by direct credit into a bank, building society or credit union of their choice. Pay is deposited into accounts on the Thursday following the end of the pay period.

Superannuation Council will contribute 9.5% of salary to a complying superannuation fund nominated by the employee. Salary sacrifice options are available along with matching employer employee contributions of up to 5%.

Annual Leave Four (4) weeks per annum plus 17.5% leave loading.

Christmas Closure Days Employees are entitled to two additional days to be taken as part of the Town’s Christmas closure period (between Christmas and New Year). * Conditions Apply

Personal Leave For each year of service, an employee is entitled to 10 days (pro-rata) of paid personal/carers leave.

Long Service Leave Employees are entitled to 13 weeks long service leave in respect of each 10 years’ continuous service. Eligible employees are able to access their Long Service Leave entitlements pro-rata after seven (7) years continuous service. *Conditions apply

Closing Date Ongoing.


Submitting an Application Thank you for your interest in the position advertised by the Town of Bassendean. Please read the following information to assist you with your application.

What to include in your application

Covering Letter Briefly outline the details of the position, your interest in this vacancy and your availability to attend an interview.

Curriculum Vitae or Resume This is a summary of your work history and should start with the most recent or current position. You should include employment dates (months) including the details of duties and a list of academic and/or professional training. Please also include your personal details including name, current address, telephone number and email address.

Referees Referees should be contacted for approval before listing them in your resume. You should include the names and contact details of two recent work referees. If you would like notice prior to contacting them, please clearly outline on your resume.

Qualifications, Certificates, Reference Letters etc Please do not send original documents. You may attach photocopies of relevant qualifications, certificates, references etc. to your application.

Selection Criteria The advertisement may state you are required to address selection criteria. If so, it is strongly recommended that you use Selection Criteria as a heading and briefly outline relevant claims and experience separately against each criterion. A small initial paragraph followed by dot points is the preferred format.

Address for applications Email [email protected] Mail Private and Confidential Human Resources Town of Bassendean PO Box 87 BASSENDEAN WA 6934 Hand Delivered Town of Bassendean Customer Services Centre 35 Old Perth Road, Bassendean

mailto:[email protected]


How will the recruitment process work? Following receipt of your application, the Town will forward you an email or letter confirming your application has been received. The Town endeavors to determine its short list for interviews within two weeks after the vacancy closing date. The selection panel will assess each application against the criteria and work related requirements outlined in the position description. Should you be selected for an interview, the Town will contact you and confirm the interview details with you. A selection panel (usually two to three officers) will conduct the interview process and they have the responsibility of recommending the most suitable applicant(s) for the job(s). Selections will be based on which applicant demonstrates the highest merit for the position, their past experience, ability to perform the position, referee checks, psychometric testing or other practical assessments. If you have not been contacted by the Town within four weeks after the closing date unfortunately your application was not successful.

Have any queries? Should you require further information about employment at the Town, please contact Human Resources on (08) 9377 8009 or email [email protected]

Thank you for your time and interest in working at the Town of

Bassendean. Good luck with your application.

mailto:[email protected]

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