bsb20115 – certificate ii in business - tafe nsw · bsb20115 – certificate ii in business . rto...
TRANSCRIPT
1300 823 366 TAFEDIGITALEDUAU
BSB20115 ndash CERTIFICATE II IN BUSINESS
RTO CODE 90010
TAFE NSW ndash NORTH COAST TAFEDIGITALEDUAU
1300 823 366 TAFEDIGITALEDUAU
BSB20115 ndash CERTIFICATE II IN BUSINESS
RTO CODE 90010
TAFE NSW ndash NORTH COAST TAFEDIGITALEDUAU
1300 823 366 TAFEDIGITALEDUAU 1
COMPLETION OF YOUR COURSE
Upon successful complet ion of this cou rse you wil l receive a national ly recognised BSB20115 ndash Cert if icate I I in Bus iness f rom TAFE NSW
TYPES OF ROLES
Gain roles such as - Administrat ion assistant - Clerical worker - Receptionist
A re y o u ke en to le ar n a w ide a r ray of op e rat io n a l s k i l ls in b u s in e s s
Our Certi ficate I I in Business is suitable for people of a l l ages who want to gain ski l ls that wil l give you the compet it ive edge in gaining administrative and office based posit ions across a range of industries You wi l l acquire the ski l ls and knowledge needed to work in di fferent business sectors You wi l l learn about business equipment procedures and technology as wel l as dealing with customers and cl ients computer ski l ls and word processing
This course is suitable i f you wish to work as an Administration Assistant Clerical Worker Data Entry Operator Information Desk Clerk Office Assistant Recept ionist and Front Desk Operator
ldquoI could work at night or first thing in the morning whatever suited my dayrdquo BUSINESS ADMINISTRAT ION STUDENT AND SHEEP STAT ION MANAGER
ABOUT THE COURSE
1300 823 366 TAFEDIGITALEDUAU 2
There are no entry requirements for this course
MINIMUM AGE
Minimum age of 16 years I f you are under 1 8 your appl ication must be signed by a parent and guardian
ENGLISH LANGUAGE REQUIREMENTS
I f Engl ish is not your F irst language and you did not complete the last two years of secondary education in Engl ish you are required to provide evidence of Engl ish language competency before enrol l ing into the course
ENTRY REQUIREMENTS FEES
How much is the course
Fee for serv ice ndash people not el ig ible for government subs idies $3540
NSW Government subs id ised pr ices (Smart and Ski l led)
ndash F irst qual i f icat ion $880
- Second qual if icat ion $1 050
- Tra ineeship (new entrants only) $1 000
- Concession $160
- Exempt ion $0
The cost of th is course wil l vary and is based on your el ig ibi l ity for a Smart and Skil led Student Fee
Cal l us on 1300 823 366 for further informat ion and advice
EVIDENCE EXAMPLE IELTS Overall score of 55
TOEFL 530 (paper)
197 (computer)
or 71 (internet)
Evidence of 12 months in English-speaking employment
Testimonial or statutory declaration
Examples of appropriate evidence are listed below
1300 823 366 TAFEDIGITALEDUAU 3
You wi l l need access to a computer and the internet to complete this course Minimum specificat ions for your computer are
- M icrosoft Windows 7 or later or Mac OS X or above
- Microsoft Off ice ( free download for TAFE NSW enrol led students)
- Up-to-date internet browser
You may also need access to a printer and the fol lowing applications
- Adobe Acrobat Reader ( free downl oad)
- Adobe Flash Player (f ree download)
Course timeframe and commitment We suggest you aim to complete the BSB20115 - Cert i ficate I I in Business over 12 months part-time or 6 month ful l-t ime We recommend you study and work a minimum of 9 hours per week
As you are studying f lexib ly this is a guide only and i f you feel you are unable to complete within this timeframe please discuss with your teacher
Delivery mode The BSB20115 - Certi ficate I I in Business is offered through TAFE Digi ta l
This se lf-paced course uti l ises web-based materia ls Students have access to a mock organisationrsquos pol icy and procedure documents so i t is not essential to be working in the business fie ld to undertake this course I f you are working in the business fie ld you can use your own workplace documents Support is provided by our Educational Support team and unit faci l itators The unit faci l itator can be contacted via emai l when you need help You also have access to other support services such as l ibrarians disabi l i ty special ists counsel lors and general after-hours study assistance from Studiosi ty
1300 823 366 TAFEDIGITALEDUAU 4
INDIVIDUAL LEARNING PLAN
UNITS AND ASSESSMENT METHODS
CORE UNITS
An Indiv idual Learning Plan wi l l be developed in consultat ion with you your employer ( i f appl icable) and TAFE Digital This wi l l include the unitsmodules to be completed the method of assessment and the learning and assessment time frames You wil l also be provided with a copy of your Indiv idual Learning Plan
Listed below are the units you wi ll be required to successful ly complete to achieve this quali f icat ion This a lso provides information on how each unit wi ll be assessed
Students are required to select from the l ist their choice of core units For this qualif ication there are 1 core unit and 1 1 elect ive units
Units marked with ind icate that a video is part of the assessm ent Famil y or f r iends can be used in the v ideo
For more informat ion on the units of competency below vis it http traininggovau
Unit code Unit title Assessment Methods
BSBWHS201 Contribute to health and safety of self and others
Quiz
Portfolio of business documents
1300 823 366 TAFEDIGITALEDUAU 5
ELECTIVE UNITS
Choose a total of e leven e lectives from this l ist
Unit code Unit title
Assessment Methods
BSBITU201
Produce s imple word processed documents
Quiz Portfol io
BSBWOR203 Work effect ively with others Short answer questions Written task
BSBCUS20 1 Del iver a service to customers
Short answer Questions Simulation
BSBSUS20 1 Participate in environmental ly sustainable work practices
Short answer questions Written task
BSBITU202 Create and use spreadsheets Quiz Portfol io
BSBINM201 Process and maintain workplace information
Short answer questions Written task
BSBINN201 Contribute to workplace innovation
Quiz Written task
BSBWO R20 2 Organise and complete dai ly work activit ies
Quiz Written task Portfolio
BSBCMM201 Communicate in the workplace Short answer questions Written task
BSBWO R20 4 Use business technology
Short answer questions Portfolio
BSBIND201 Work effectively in a business environment
Short answer questions Case study
BSBITU203 Communicate e lectronical ly Pract ical demonstration Quiz
BSBINM202 Handle mail Quiz Written task
1300 823 366 TAFEDIGITALEDUAU 6
TIMETABLE OR ORDER OF STUDIES
The BSB201 15 - Certif icate I I in Business has 1 core units and 9 elective units
We recommend you study your core units in the fol lowing order This sequence of del ivery has been determined to group units and provide you with the best outcome
Discuss and negot iate the sequence of your elect ive choices with your coordinator or onl ine facil i tators
Unit code Unit title
BSBWHS201 Contribute to health and safety of self and others
M us t ch o os e 1 1 e le ct iv es BSBITU201 Produce simple word processed documents
BSBWO R20 3 Work effect ively with others
BSBCUS20 1 Del iver a service to customers
BSBSUS20 1 Participate in environmental ly sustainable work pract ices
BSBITU202 Create and use spreadsheets
BSBINM201 Process and maintain workplace information
BSBINN201 Contribute to workplace innovation
BSBWO R20 2 Organise and complete daily work act ivit ies
BSBCMM201 Communicate in the workplace
BSBWOR204 Use business technology
BSBIND201 Work effect ively in a business environment
BSBITU203 Communicate e lectronical ly
BSBINM202 Handle mail
1300 823 366 TAFEDIGITALEDUAU 7
ASSESSMENT OVERVIEW
- This quali ficat ion is ungraded When you f in ish this course you wi ll receive a qual i fication which shows your level of achievement as Competent
- Every assessment event must be successful ly completed in order to demonstrate competence in each unit
- I f you do not successfully complete an assessment event you wi l l be g iven the opportunity to undertake another assessment at another time Only two (2) attempts may be made on each indiv idual assessment event within your current enrolment If you experience diff icult ies please negotiate with your teacher
- You wi l l receive feedback on each assessment within 5 working days
- I f you want to view your unit results at any t ime your teacher can provide you with instructions on how to access your student record via student e-Services
- Al l TAFE students are el igible to apply for Recognition of Prior Learning (RPL)
- I f you have a permanent or temporary condition that may prevent you successfully complet ing the assessment task(s) you should immediately talk with your teacher about lsquo reasonable adjustmentrsquo This is the adjustment of the way you are assessed to take into account your condition however the assessment cri ter ia cannot be a ltered
- I f you do not agree with the result given for your assessment task you may appeal the assessment decision You should f i rst discuss the assessment result with your teacher
- For more information on assessment refer to lsquoEvery Studentrsquos Guide to Assessment in TAFE NSWrsquo
PLAGIARISM
1300 823 366 TAFEDIGITALEDUAU 8
RECOGNITION OF PRIOR LEARNING
GETTING THE MOST OUT OF YOUR COURSE
A l l st ude nts in TAFE N SW are e nt i t led to a pp ly fo r re co gni t i on in the co urs e o r q ua l i f ic at i o n i n w hi ch t hey a re c urrent ly e nro l led I t i s rec o mme nd ed that th e appl ic at i on fo r rec og ni t io n be mad e a s so on as pos sib le afte r e nrolme nt
The aim of grant ing re cognit ion is to reduce t he amou nt of le arning re qu ire d to achieve a qu al if icat ion or accre d ited course by acknowle dging an indiv idu al rsquos s ki l l s and knowle dge acquire d t hrough formal and informal l earn ing
Stu de nts e nrol le d in a gove rnme nt su bs idise d qual if icat ion or accred i te d course can apply for re cognit ion in t hat qual if icat ion at no add it ional charge and u nde r NSW S mart and S ki l le d may be el ig ibl e for a re du ce d st u de nt fe e base d on re cognit ion grante d
Fo r mo re informa tio n cl ic k here o r d is c uss wit h yo ur Co urse Coo rdin ato r
Onl ine learning is best suited to people who are self-starters and real ly want to learn to improve their career prospects Just because you donrsquot have to leave your home or workplace the online learning isnrsquot necessari ly easier than classroom learning i trsquos just di fferent
To help overcome these barriers we would strongly encourage you to
- Se e k s uppo rt from course faci l itators fr iends family or workmates in support ing you in your study goals
- Se t a s id e re g ula r t ime s fo r onl ine learn ing and stu dy each week Try not to deviate from these set t imes
- Se t c le a r g o a ls on what you want to achieve by when to ensu re you achieve you r course outcomes
- E n g a g e i n t h e C o u rs e Fo r u m The Course Forum in your course enables you to engage with your faci l itator and fel low students It is an important opportunity to share your learning experiences and reflect on the course materia ls By actively part icipating in the Course Forum you wi l l become part of the v irtual community This acts as an important support network as you progress in your studies
- FA Q s Frequently asked questions are avai lable wi thin each course and uni t area
1300 823 366 TAFEDIGITALEDUAU 9
STUDENT SUPPORT OPTIONS
OTHER COURSES THAT MAY INTEREST YOU
BSB30115 - Certificate III in Business
The BSB20115 - Cert if icate I I in Business course can be both academical ly and personal ly challenging Learner support is avai lable to assist you with academic wri ting and referencing t ime manageme nt study plans general study tips and goal sett ing
Counselling and Support services
At TAFE Digital you are more than just a number to us We provide a Counsell ing and Career Services website developed by professional counsel l ing and careers staff with comprehensive information and resources to help you with your study career development or personal issues Access to online services means there is a wealth of personal health and study information at your f ingert ips
Tutoring Assistance
Stuck writ ing an assignment or general course work Get unstuck with Studiosity
When you have a writ ing grammar research referencing or other study quest ion sign in at https studiositycomconnectusers ndash use your DEC username the same user name as you use to sign into TAFE Digital
Real-l i fe on-demand experts wi l l help you with your quest ion You can even get help with essentia l bridging knowledge for maths science and business studies
You can also share a f i le in real-time for feedback on your writ ing or to d iscuss tables diagrams and charts
Smart Study Guide
This resource is for students at TAFE NSW I t is a referencing guide adapted from the Harvard referencing style The Smart Study Guide aims to help you succeed in your course and achieve your goals This guide includes useful t ips to develop your ski l ls in t ime management researching note taking and referencing Download your free guide
Library Services TAFE Digi talrsquos ful l l ibrary services are just a cl ick away whether you are studying near a campus or far away
1300 823 366 TAFEDIGITALEDUAU 10
BEFORE YOU ENROL
From 1 January 2015 a ll students part ic ipating in Nat ional ly Recognised Training in Australia wi l l need to have a Unique Student Ident if ier or USI
How to get a USI
It is free and easy for you to create your own USI online at usi govau Your local Customer Service office can also provide further information and assistance I f you already have your USI you can enrol with TAFE Digital
For more information on the USI c lick here
HOW TO ENROL
- TAFEDIGITALEDUAU
- TAFEDIGITALEDUAU
- COMPLETION OF YOUR COURSE
- TYPES OF ROLES
- There are no entry requirements for this course
-
- MINIMUM AGE
- ENGLISH LANGUAGE REQUIREMENTS
-
- Counselling and Support services
- Tutoring Assistance
- Smart Study Guide
- Library Services
- How to get a USI
-
1300 823 366 TAFEDIGITALEDUAU
BSB20115 ndash CERTIFICATE II IN BUSINESS
RTO CODE 90010
TAFE NSW ndash NORTH COAST TAFEDIGITALEDUAU
1300 823 366 TAFEDIGITALEDUAU 1
COMPLETION OF YOUR COURSE
Upon successful complet ion of this cou rse you wil l receive a national ly recognised BSB20115 ndash Cert if icate I I in Bus iness f rom TAFE NSW
TYPES OF ROLES
Gain roles such as - Administrat ion assistant - Clerical worker - Receptionist
A re y o u ke en to le ar n a w ide a r ray of op e rat io n a l s k i l ls in b u s in e s s
Our Certi ficate I I in Business is suitable for people of a l l ages who want to gain ski l ls that wil l give you the compet it ive edge in gaining administrative and office based posit ions across a range of industries You wi l l acquire the ski l ls and knowledge needed to work in di fferent business sectors You wi l l learn about business equipment procedures and technology as wel l as dealing with customers and cl ients computer ski l ls and word processing
This course is suitable i f you wish to work as an Administration Assistant Clerical Worker Data Entry Operator Information Desk Clerk Office Assistant Recept ionist and Front Desk Operator
ldquoI could work at night or first thing in the morning whatever suited my dayrdquo BUSINESS ADMINISTRAT ION STUDENT AND SHEEP STAT ION MANAGER
ABOUT THE COURSE
1300 823 366 TAFEDIGITALEDUAU 2
There are no entry requirements for this course
MINIMUM AGE
Minimum age of 16 years I f you are under 1 8 your appl ication must be signed by a parent and guardian
ENGLISH LANGUAGE REQUIREMENTS
I f Engl ish is not your F irst language and you did not complete the last two years of secondary education in Engl ish you are required to provide evidence of Engl ish language competency before enrol l ing into the course
ENTRY REQUIREMENTS FEES
How much is the course
Fee for serv ice ndash people not el ig ible for government subs idies $3540
NSW Government subs id ised pr ices (Smart and Ski l led)
ndash F irst qual i f icat ion $880
- Second qual if icat ion $1 050
- Tra ineeship (new entrants only) $1 000
- Concession $160
- Exempt ion $0
The cost of th is course wil l vary and is based on your el ig ibi l ity for a Smart and Skil led Student Fee
Cal l us on 1300 823 366 for further informat ion and advice
EVIDENCE EXAMPLE IELTS Overall score of 55
TOEFL 530 (paper)
197 (computer)
or 71 (internet)
Evidence of 12 months in English-speaking employment
Testimonial or statutory declaration
Examples of appropriate evidence are listed below
1300 823 366 TAFEDIGITALEDUAU 3
You wi l l need access to a computer and the internet to complete this course Minimum specificat ions for your computer are
- M icrosoft Windows 7 or later or Mac OS X or above
- Microsoft Off ice ( free download for TAFE NSW enrol led students)
- Up-to-date internet browser
You may also need access to a printer and the fol lowing applications
- Adobe Acrobat Reader ( free downl oad)
- Adobe Flash Player (f ree download)
Course timeframe and commitment We suggest you aim to complete the BSB20115 - Cert i ficate I I in Business over 12 months part-time or 6 month ful l-t ime We recommend you study and work a minimum of 9 hours per week
As you are studying f lexib ly this is a guide only and i f you feel you are unable to complete within this timeframe please discuss with your teacher
Delivery mode The BSB20115 - Certi ficate I I in Business is offered through TAFE Digi ta l
This se lf-paced course uti l ises web-based materia ls Students have access to a mock organisationrsquos pol icy and procedure documents so i t is not essential to be working in the business fie ld to undertake this course I f you are working in the business fie ld you can use your own workplace documents Support is provided by our Educational Support team and unit faci l itators The unit faci l itator can be contacted via emai l when you need help You also have access to other support services such as l ibrarians disabi l i ty special ists counsel lors and general after-hours study assistance from Studiosi ty
1300 823 366 TAFEDIGITALEDUAU 4
INDIVIDUAL LEARNING PLAN
UNITS AND ASSESSMENT METHODS
CORE UNITS
An Indiv idual Learning Plan wi l l be developed in consultat ion with you your employer ( i f appl icable) and TAFE Digital This wi l l include the unitsmodules to be completed the method of assessment and the learning and assessment time frames You wil l also be provided with a copy of your Indiv idual Learning Plan
Listed below are the units you wi ll be required to successful ly complete to achieve this quali f icat ion This a lso provides information on how each unit wi ll be assessed
Students are required to select from the l ist their choice of core units For this qualif ication there are 1 core unit and 1 1 elect ive units
Units marked with ind icate that a video is part of the assessm ent Famil y or f r iends can be used in the v ideo
For more informat ion on the units of competency below vis it http traininggovau
Unit code Unit title Assessment Methods
BSBWHS201 Contribute to health and safety of self and others
Quiz
Portfolio of business documents
1300 823 366 TAFEDIGITALEDUAU 5
ELECTIVE UNITS
Choose a total of e leven e lectives from this l ist
Unit code Unit title
Assessment Methods
BSBITU201
Produce s imple word processed documents
Quiz Portfol io
BSBWOR203 Work effect ively with others Short answer questions Written task
BSBCUS20 1 Del iver a service to customers
Short answer Questions Simulation
BSBSUS20 1 Participate in environmental ly sustainable work practices
Short answer questions Written task
BSBITU202 Create and use spreadsheets Quiz Portfol io
BSBINM201 Process and maintain workplace information
Short answer questions Written task
BSBINN201 Contribute to workplace innovation
Quiz Written task
BSBWO R20 2 Organise and complete dai ly work activit ies
Quiz Written task Portfolio
BSBCMM201 Communicate in the workplace Short answer questions Written task
BSBWO R20 4 Use business technology
Short answer questions Portfolio
BSBIND201 Work effectively in a business environment
Short answer questions Case study
BSBITU203 Communicate e lectronical ly Pract ical demonstration Quiz
BSBINM202 Handle mail Quiz Written task
1300 823 366 TAFEDIGITALEDUAU 6
TIMETABLE OR ORDER OF STUDIES
The BSB201 15 - Certif icate I I in Business has 1 core units and 9 elective units
We recommend you study your core units in the fol lowing order This sequence of del ivery has been determined to group units and provide you with the best outcome
Discuss and negot iate the sequence of your elect ive choices with your coordinator or onl ine facil i tators
Unit code Unit title
BSBWHS201 Contribute to health and safety of self and others
M us t ch o os e 1 1 e le ct iv es BSBITU201 Produce simple word processed documents
BSBWO R20 3 Work effect ively with others
BSBCUS20 1 Del iver a service to customers
BSBSUS20 1 Participate in environmental ly sustainable work pract ices
BSBITU202 Create and use spreadsheets
BSBINM201 Process and maintain workplace information
BSBINN201 Contribute to workplace innovation
BSBWO R20 2 Organise and complete daily work act ivit ies
BSBCMM201 Communicate in the workplace
BSBWOR204 Use business technology
BSBIND201 Work effect ively in a business environment
BSBITU203 Communicate e lectronical ly
BSBINM202 Handle mail
1300 823 366 TAFEDIGITALEDUAU 7
ASSESSMENT OVERVIEW
- This quali ficat ion is ungraded When you f in ish this course you wi ll receive a qual i fication which shows your level of achievement as Competent
- Every assessment event must be successful ly completed in order to demonstrate competence in each unit
- I f you do not successfully complete an assessment event you wi l l be g iven the opportunity to undertake another assessment at another time Only two (2) attempts may be made on each indiv idual assessment event within your current enrolment If you experience diff icult ies please negotiate with your teacher
- You wi l l receive feedback on each assessment within 5 working days
- I f you want to view your unit results at any t ime your teacher can provide you with instructions on how to access your student record via student e-Services
- Al l TAFE students are el igible to apply for Recognition of Prior Learning (RPL)
- I f you have a permanent or temporary condition that may prevent you successfully complet ing the assessment task(s) you should immediately talk with your teacher about lsquo reasonable adjustmentrsquo This is the adjustment of the way you are assessed to take into account your condition however the assessment cri ter ia cannot be a ltered
- I f you do not agree with the result given for your assessment task you may appeal the assessment decision You should f i rst discuss the assessment result with your teacher
- For more information on assessment refer to lsquoEvery Studentrsquos Guide to Assessment in TAFE NSWrsquo
PLAGIARISM
1300 823 366 TAFEDIGITALEDUAU 8
RECOGNITION OF PRIOR LEARNING
GETTING THE MOST OUT OF YOUR COURSE
A l l st ude nts in TAFE N SW are e nt i t led to a pp ly fo r re co gni t i on in the co urs e o r q ua l i f ic at i o n i n w hi ch t hey a re c urrent ly e nro l led I t i s rec o mme nd ed that th e appl ic at i on fo r rec og ni t io n be mad e a s so on as pos sib le afte r e nrolme nt
The aim of grant ing re cognit ion is to reduce t he amou nt of le arning re qu ire d to achieve a qu al if icat ion or accre d ited course by acknowle dging an indiv idu al rsquos s ki l l s and knowle dge acquire d t hrough formal and informal l earn ing
Stu de nts e nrol le d in a gove rnme nt su bs idise d qual if icat ion or accred i te d course can apply for re cognit ion in t hat qual if icat ion at no add it ional charge and u nde r NSW S mart and S ki l le d may be el ig ibl e for a re du ce d st u de nt fe e base d on re cognit ion grante d
Fo r mo re informa tio n cl ic k here o r d is c uss wit h yo ur Co urse Coo rdin ato r
Onl ine learning is best suited to people who are self-starters and real ly want to learn to improve their career prospects Just because you donrsquot have to leave your home or workplace the online learning isnrsquot necessari ly easier than classroom learning i trsquos just di fferent
To help overcome these barriers we would strongly encourage you to
- Se e k s uppo rt from course faci l itators fr iends family or workmates in support ing you in your study goals
- Se t a s id e re g ula r t ime s fo r onl ine learn ing and stu dy each week Try not to deviate from these set t imes
- Se t c le a r g o a ls on what you want to achieve by when to ensu re you achieve you r course outcomes
- E n g a g e i n t h e C o u rs e Fo r u m The Course Forum in your course enables you to engage with your faci l itator and fel low students It is an important opportunity to share your learning experiences and reflect on the course materia ls By actively part icipating in the Course Forum you wi l l become part of the v irtual community This acts as an important support network as you progress in your studies
- FA Q s Frequently asked questions are avai lable wi thin each course and uni t area
1300 823 366 TAFEDIGITALEDUAU 9
STUDENT SUPPORT OPTIONS
OTHER COURSES THAT MAY INTEREST YOU
BSB30115 - Certificate III in Business
The BSB20115 - Cert if icate I I in Business course can be both academical ly and personal ly challenging Learner support is avai lable to assist you with academic wri ting and referencing t ime manageme nt study plans general study tips and goal sett ing
Counselling and Support services
At TAFE Digital you are more than just a number to us We provide a Counsell ing and Career Services website developed by professional counsel l ing and careers staff with comprehensive information and resources to help you with your study career development or personal issues Access to online services means there is a wealth of personal health and study information at your f ingert ips
Tutoring Assistance
Stuck writ ing an assignment or general course work Get unstuck with Studiosity
When you have a writ ing grammar research referencing or other study quest ion sign in at https studiositycomconnectusers ndash use your DEC username the same user name as you use to sign into TAFE Digital
Real-l i fe on-demand experts wi l l help you with your quest ion You can even get help with essentia l bridging knowledge for maths science and business studies
You can also share a f i le in real-time for feedback on your writ ing or to d iscuss tables diagrams and charts
Smart Study Guide
This resource is for students at TAFE NSW I t is a referencing guide adapted from the Harvard referencing style The Smart Study Guide aims to help you succeed in your course and achieve your goals This guide includes useful t ips to develop your ski l ls in t ime management researching note taking and referencing Download your free guide
Library Services TAFE Digi talrsquos ful l l ibrary services are just a cl ick away whether you are studying near a campus or far away
1300 823 366 TAFEDIGITALEDUAU 10
BEFORE YOU ENROL
From 1 January 2015 a ll students part ic ipating in Nat ional ly Recognised Training in Australia wi l l need to have a Unique Student Ident if ier or USI
How to get a USI
It is free and easy for you to create your own USI online at usi govau Your local Customer Service office can also provide further information and assistance I f you already have your USI you can enrol with TAFE Digital
For more information on the USI c lick here
HOW TO ENROL
- TAFEDIGITALEDUAU
- TAFEDIGITALEDUAU
- COMPLETION OF YOUR COURSE
- TYPES OF ROLES
- There are no entry requirements for this course
-
- MINIMUM AGE
- ENGLISH LANGUAGE REQUIREMENTS
-
- Counselling and Support services
- Tutoring Assistance
- Smart Study Guide
- Library Services
- How to get a USI
-
1300 823 366 TAFEDIGITALEDUAU 1
COMPLETION OF YOUR COURSE
Upon successful complet ion of this cou rse you wil l receive a national ly recognised BSB20115 ndash Cert if icate I I in Bus iness f rom TAFE NSW
TYPES OF ROLES
Gain roles such as - Administrat ion assistant - Clerical worker - Receptionist
A re y o u ke en to le ar n a w ide a r ray of op e rat io n a l s k i l ls in b u s in e s s
Our Certi ficate I I in Business is suitable for people of a l l ages who want to gain ski l ls that wil l give you the compet it ive edge in gaining administrative and office based posit ions across a range of industries You wi l l acquire the ski l ls and knowledge needed to work in di fferent business sectors You wi l l learn about business equipment procedures and technology as wel l as dealing with customers and cl ients computer ski l ls and word processing
This course is suitable i f you wish to work as an Administration Assistant Clerical Worker Data Entry Operator Information Desk Clerk Office Assistant Recept ionist and Front Desk Operator
ldquoI could work at night or first thing in the morning whatever suited my dayrdquo BUSINESS ADMINISTRAT ION STUDENT AND SHEEP STAT ION MANAGER
ABOUT THE COURSE
1300 823 366 TAFEDIGITALEDUAU 2
There are no entry requirements for this course
MINIMUM AGE
Minimum age of 16 years I f you are under 1 8 your appl ication must be signed by a parent and guardian
ENGLISH LANGUAGE REQUIREMENTS
I f Engl ish is not your F irst language and you did not complete the last two years of secondary education in Engl ish you are required to provide evidence of Engl ish language competency before enrol l ing into the course
ENTRY REQUIREMENTS FEES
How much is the course
Fee for serv ice ndash people not el ig ible for government subs idies $3540
NSW Government subs id ised pr ices (Smart and Ski l led)
ndash F irst qual i f icat ion $880
- Second qual if icat ion $1 050
- Tra ineeship (new entrants only) $1 000
- Concession $160
- Exempt ion $0
The cost of th is course wil l vary and is based on your el ig ibi l ity for a Smart and Skil led Student Fee
Cal l us on 1300 823 366 for further informat ion and advice
EVIDENCE EXAMPLE IELTS Overall score of 55
TOEFL 530 (paper)
197 (computer)
or 71 (internet)
Evidence of 12 months in English-speaking employment
Testimonial or statutory declaration
Examples of appropriate evidence are listed below
1300 823 366 TAFEDIGITALEDUAU 3
You wi l l need access to a computer and the internet to complete this course Minimum specificat ions for your computer are
- M icrosoft Windows 7 or later or Mac OS X or above
- Microsoft Off ice ( free download for TAFE NSW enrol led students)
- Up-to-date internet browser
You may also need access to a printer and the fol lowing applications
- Adobe Acrobat Reader ( free downl oad)
- Adobe Flash Player (f ree download)
Course timeframe and commitment We suggest you aim to complete the BSB20115 - Cert i ficate I I in Business over 12 months part-time or 6 month ful l-t ime We recommend you study and work a minimum of 9 hours per week
As you are studying f lexib ly this is a guide only and i f you feel you are unable to complete within this timeframe please discuss with your teacher
Delivery mode The BSB20115 - Certi ficate I I in Business is offered through TAFE Digi ta l
This se lf-paced course uti l ises web-based materia ls Students have access to a mock organisationrsquos pol icy and procedure documents so i t is not essential to be working in the business fie ld to undertake this course I f you are working in the business fie ld you can use your own workplace documents Support is provided by our Educational Support team and unit faci l itators The unit faci l itator can be contacted via emai l when you need help You also have access to other support services such as l ibrarians disabi l i ty special ists counsel lors and general after-hours study assistance from Studiosi ty
1300 823 366 TAFEDIGITALEDUAU 4
INDIVIDUAL LEARNING PLAN
UNITS AND ASSESSMENT METHODS
CORE UNITS
An Indiv idual Learning Plan wi l l be developed in consultat ion with you your employer ( i f appl icable) and TAFE Digital This wi l l include the unitsmodules to be completed the method of assessment and the learning and assessment time frames You wil l also be provided with a copy of your Indiv idual Learning Plan
Listed below are the units you wi ll be required to successful ly complete to achieve this quali f icat ion This a lso provides information on how each unit wi ll be assessed
Students are required to select from the l ist their choice of core units For this qualif ication there are 1 core unit and 1 1 elect ive units
Units marked with ind icate that a video is part of the assessm ent Famil y or f r iends can be used in the v ideo
For more informat ion on the units of competency below vis it http traininggovau
Unit code Unit title Assessment Methods
BSBWHS201 Contribute to health and safety of self and others
Quiz
Portfolio of business documents
1300 823 366 TAFEDIGITALEDUAU 5
ELECTIVE UNITS
Choose a total of e leven e lectives from this l ist
Unit code Unit title
Assessment Methods
BSBITU201
Produce s imple word processed documents
Quiz Portfol io
BSBWOR203 Work effect ively with others Short answer questions Written task
BSBCUS20 1 Del iver a service to customers
Short answer Questions Simulation
BSBSUS20 1 Participate in environmental ly sustainable work practices
Short answer questions Written task
BSBITU202 Create and use spreadsheets Quiz Portfol io
BSBINM201 Process and maintain workplace information
Short answer questions Written task
BSBINN201 Contribute to workplace innovation
Quiz Written task
BSBWO R20 2 Organise and complete dai ly work activit ies
Quiz Written task Portfolio
BSBCMM201 Communicate in the workplace Short answer questions Written task
BSBWO R20 4 Use business technology
Short answer questions Portfolio
BSBIND201 Work effectively in a business environment
Short answer questions Case study
BSBITU203 Communicate e lectronical ly Pract ical demonstration Quiz
BSBINM202 Handle mail Quiz Written task
1300 823 366 TAFEDIGITALEDUAU 6
TIMETABLE OR ORDER OF STUDIES
The BSB201 15 - Certif icate I I in Business has 1 core units and 9 elective units
We recommend you study your core units in the fol lowing order This sequence of del ivery has been determined to group units and provide you with the best outcome
Discuss and negot iate the sequence of your elect ive choices with your coordinator or onl ine facil i tators
Unit code Unit title
BSBWHS201 Contribute to health and safety of self and others
M us t ch o os e 1 1 e le ct iv es BSBITU201 Produce simple word processed documents
BSBWO R20 3 Work effect ively with others
BSBCUS20 1 Del iver a service to customers
BSBSUS20 1 Participate in environmental ly sustainable work pract ices
BSBITU202 Create and use spreadsheets
BSBINM201 Process and maintain workplace information
BSBINN201 Contribute to workplace innovation
BSBWO R20 2 Organise and complete daily work act ivit ies
BSBCMM201 Communicate in the workplace
BSBWOR204 Use business technology
BSBIND201 Work effect ively in a business environment
BSBITU203 Communicate e lectronical ly
BSBINM202 Handle mail
1300 823 366 TAFEDIGITALEDUAU 7
ASSESSMENT OVERVIEW
- This quali ficat ion is ungraded When you f in ish this course you wi ll receive a qual i fication which shows your level of achievement as Competent
- Every assessment event must be successful ly completed in order to demonstrate competence in each unit
- I f you do not successfully complete an assessment event you wi l l be g iven the opportunity to undertake another assessment at another time Only two (2) attempts may be made on each indiv idual assessment event within your current enrolment If you experience diff icult ies please negotiate with your teacher
- You wi l l receive feedback on each assessment within 5 working days
- I f you want to view your unit results at any t ime your teacher can provide you with instructions on how to access your student record via student e-Services
- Al l TAFE students are el igible to apply for Recognition of Prior Learning (RPL)
- I f you have a permanent or temporary condition that may prevent you successfully complet ing the assessment task(s) you should immediately talk with your teacher about lsquo reasonable adjustmentrsquo This is the adjustment of the way you are assessed to take into account your condition however the assessment cri ter ia cannot be a ltered
- I f you do not agree with the result given for your assessment task you may appeal the assessment decision You should f i rst discuss the assessment result with your teacher
- For more information on assessment refer to lsquoEvery Studentrsquos Guide to Assessment in TAFE NSWrsquo
PLAGIARISM
1300 823 366 TAFEDIGITALEDUAU 8
RECOGNITION OF PRIOR LEARNING
GETTING THE MOST OUT OF YOUR COURSE
A l l st ude nts in TAFE N SW are e nt i t led to a pp ly fo r re co gni t i on in the co urs e o r q ua l i f ic at i o n i n w hi ch t hey a re c urrent ly e nro l led I t i s rec o mme nd ed that th e appl ic at i on fo r rec og ni t io n be mad e a s so on as pos sib le afte r e nrolme nt
The aim of grant ing re cognit ion is to reduce t he amou nt of le arning re qu ire d to achieve a qu al if icat ion or accre d ited course by acknowle dging an indiv idu al rsquos s ki l l s and knowle dge acquire d t hrough formal and informal l earn ing
Stu de nts e nrol le d in a gove rnme nt su bs idise d qual if icat ion or accred i te d course can apply for re cognit ion in t hat qual if icat ion at no add it ional charge and u nde r NSW S mart and S ki l le d may be el ig ibl e for a re du ce d st u de nt fe e base d on re cognit ion grante d
Fo r mo re informa tio n cl ic k here o r d is c uss wit h yo ur Co urse Coo rdin ato r
Onl ine learning is best suited to people who are self-starters and real ly want to learn to improve their career prospects Just because you donrsquot have to leave your home or workplace the online learning isnrsquot necessari ly easier than classroom learning i trsquos just di fferent
To help overcome these barriers we would strongly encourage you to
- Se e k s uppo rt from course faci l itators fr iends family or workmates in support ing you in your study goals
- Se t a s id e re g ula r t ime s fo r onl ine learn ing and stu dy each week Try not to deviate from these set t imes
- Se t c le a r g o a ls on what you want to achieve by when to ensu re you achieve you r course outcomes
- E n g a g e i n t h e C o u rs e Fo r u m The Course Forum in your course enables you to engage with your faci l itator and fel low students It is an important opportunity to share your learning experiences and reflect on the course materia ls By actively part icipating in the Course Forum you wi l l become part of the v irtual community This acts as an important support network as you progress in your studies
- FA Q s Frequently asked questions are avai lable wi thin each course and uni t area
1300 823 366 TAFEDIGITALEDUAU 9
STUDENT SUPPORT OPTIONS
OTHER COURSES THAT MAY INTEREST YOU
BSB30115 - Certificate III in Business
The BSB20115 - Cert if icate I I in Business course can be both academical ly and personal ly challenging Learner support is avai lable to assist you with academic wri ting and referencing t ime manageme nt study plans general study tips and goal sett ing
Counselling and Support services
At TAFE Digital you are more than just a number to us We provide a Counsell ing and Career Services website developed by professional counsel l ing and careers staff with comprehensive information and resources to help you with your study career development or personal issues Access to online services means there is a wealth of personal health and study information at your f ingert ips
Tutoring Assistance
Stuck writ ing an assignment or general course work Get unstuck with Studiosity
When you have a writ ing grammar research referencing or other study quest ion sign in at https studiositycomconnectusers ndash use your DEC username the same user name as you use to sign into TAFE Digital
Real-l i fe on-demand experts wi l l help you with your quest ion You can even get help with essentia l bridging knowledge for maths science and business studies
You can also share a f i le in real-time for feedback on your writ ing or to d iscuss tables diagrams and charts
Smart Study Guide
This resource is for students at TAFE NSW I t is a referencing guide adapted from the Harvard referencing style The Smart Study Guide aims to help you succeed in your course and achieve your goals This guide includes useful t ips to develop your ski l ls in t ime management researching note taking and referencing Download your free guide
Library Services TAFE Digi talrsquos ful l l ibrary services are just a cl ick away whether you are studying near a campus or far away
1300 823 366 TAFEDIGITALEDUAU 10
BEFORE YOU ENROL
From 1 January 2015 a ll students part ic ipating in Nat ional ly Recognised Training in Australia wi l l need to have a Unique Student Ident if ier or USI
How to get a USI
It is free and easy for you to create your own USI online at usi govau Your local Customer Service office can also provide further information and assistance I f you already have your USI you can enrol with TAFE Digital
For more information on the USI c lick here
HOW TO ENROL
- TAFEDIGITALEDUAU
- TAFEDIGITALEDUAU
- COMPLETION OF YOUR COURSE
- TYPES OF ROLES
- There are no entry requirements for this course
-
- MINIMUM AGE
- ENGLISH LANGUAGE REQUIREMENTS
-
- Counselling and Support services
- Tutoring Assistance
- Smart Study Guide
- Library Services
- How to get a USI
-
1300 823 366 TAFEDIGITALEDUAU 2
There are no entry requirements for this course
MINIMUM AGE
Minimum age of 16 years I f you are under 1 8 your appl ication must be signed by a parent and guardian
ENGLISH LANGUAGE REQUIREMENTS
I f Engl ish is not your F irst language and you did not complete the last two years of secondary education in Engl ish you are required to provide evidence of Engl ish language competency before enrol l ing into the course
ENTRY REQUIREMENTS FEES
How much is the course
Fee for serv ice ndash people not el ig ible for government subs idies $3540
NSW Government subs id ised pr ices (Smart and Ski l led)
ndash F irst qual i f icat ion $880
- Second qual if icat ion $1 050
- Tra ineeship (new entrants only) $1 000
- Concession $160
- Exempt ion $0
The cost of th is course wil l vary and is based on your el ig ibi l ity for a Smart and Skil led Student Fee
Cal l us on 1300 823 366 for further informat ion and advice
EVIDENCE EXAMPLE IELTS Overall score of 55
TOEFL 530 (paper)
197 (computer)
or 71 (internet)
Evidence of 12 months in English-speaking employment
Testimonial or statutory declaration
Examples of appropriate evidence are listed below
1300 823 366 TAFEDIGITALEDUAU 3
You wi l l need access to a computer and the internet to complete this course Minimum specificat ions for your computer are
- M icrosoft Windows 7 or later or Mac OS X or above
- Microsoft Off ice ( free download for TAFE NSW enrol led students)
- Up-to-date internet browser
You may also need access to a printer and the fol lowing applications
- Adobe Acrobat Reader ( free downl oad)
- Adobe Flash Player (f ree download)
Course timeframe and commitment We suggest you aim to complete the BSB20115 - Cert i ficate I I in Business over 12 months part-time or 6 month ful l-t ime We recommend you study and work a minimum of 9 hours per week
As you are studying f lexib ly this is a guide only and i f you feel you are unable to complete within this timeframe please discuss with your teacher
Delivery mode The BSB20115 - Certi ficate I I in Business is offered through TAFE Digi ta l
This se lf-paced course uti l ises web-based materia ls Students have access to a mock organisationrsquos pol icy and procedure documents so i t is not essential to be working in the business fie ld to undertake this course I f you are working in the business fie ld you can use your own workplace documents Support is provided by our Educational Support team and unit faci l itators The unit faci l itator can be contacted via emai l when you need help You also have access to other support services such as l ibrarians disabi l i ty special ists counsel lors and general after-hours study assistance from Studiosi ty
1300 823 366 TAFEDIGITALEDUAU 4
INDIVIDUAL LEARNING PLAN
UNITS AND ASSESSMENT METHODS
CORE UNITS
An Indiv idual Learning Plan wi l l be developed in consultat ion with you your employer ( i f appl icable) and TAFE Digital This wi l l include the unitsmodules to be completed the method of assessment and the learning and assessment time frames You wil l also be provided with a copy of your Indiv idual Learning Plan
Listed below are the units you wi ll be required to successful ly complete to achieve this quali f icat ion This a lso provides information on how each unit wi ll be assessed
Students are required to select from the l ist their choice of core units For this qualif ication there are 1 core unit and 1 1 elect ive units
Units marked with ind icate that a video is part of the assessm ent Famil y or f r iends can be used in the v ideo
For more informat ion on the units of competency below vis it http traininggovau
Unit code Unit title Assessment Methods
BSBWHS201 Contribute to health and safety of self and others
Quiz
Portfolio of business documents
1300 823 366 TAFEDIGITALEDUAU 5
ELECTIVE UNITS
Choose a total of e leven e lectives from this l ist
Unit code Unit title
Assessment Methods
BSBITU201
Produce s imple word processed documents
Quiz Portfol io
BSBWOR203 Work effect ively with others Short answer questions Written task
BSBCUS20 1 Del iver a service to customers
Short answer Questions Simulation
BSBSUS20 1 Participate in environmental ly sustainable work practices
Short answer questions Written task
BSBITU202 Create and use spreadsheets Quiz Portfol io
BSBINM201 Process and maintain workplace information
Short answer questions Written task
BSBINN201 Contribute to workplace innovation
Quiz Written task
BSBWO R20 2 Organise and complete dai ly work activit ies
Quiz Written task Portfolio
BSBCMM201 Communicate in the workplace Short answer questions Written task
BSBWO R20 4 Use business technology
Short answer questions Portfolio
BSBIND201 Work effectively in a business environment
Short answer questions Case study
BSBITU203 Communicate e lectronical ly Pract ical demonstration Quiz
BSBINM202 Handle mail Quiz Written task
1300 823 366 TAFEDIGITALEDUAU 6
TIMETABLE OR ORDER OF STUDIES
The BSB201 15 - Certif icate I I in Business has 1 core units and 9 elective units
We recommend you study your core units in the fol lowing order This sequence of del ivery has been determined to group units and provide you with the best outcome
Discuss and negot iate the sequence of your elect ive choices with your coordinator or onl ine facil i tators
Unit code Unit title
BSBWHS201 Contribute to health and safety of self and others
M us t ch o os e 1 1 e le ct iv es BSBITU201 Produce simple word processed documents
BSBWO R20 3 Work effect ively with others
BSBCUS20 1 Del iver a service to customers
BSBSUS20 1 Participate in environmental ly sustainable work pract ices
BSBITU202 Create and use spreadsheets
BSBINM201 Process and maintain workplace information
BSBINN201 Contribute to workplace innovation
BSBWO R20 2 Organise and complete daily work act ivit ies
BSBCMM201 Communicate in the workplace
BSBWOR204 Use business technology
BSBIND201 Work effect ively in a business environment
BSBITU203 Communicate e lectronical ly
BSBINM202 Handle mail
1300 823 366 TAFEDIGITALEDUAU 7
ASSESSMENT OVERVIEW
- This quali ficat ion is ungraded When you f in ish this course you wi ll receive a qual i fication which shows your level of achievement as Competent
- Every assessment event must be successful ly completed in order to demonstrate competence in each unit
- I f you do not successfully complete an assessment event you wi l l be g iven the opportunity to undertake another assessment at another time Only two (2) attempts may be made on each indiv idual assessment event within your current enrolment If you experience diff icult ies please negotiate with your teacher
- You wi l l receive feedback on each assessment within 5 working days
- I f you want to view your unit results at any t ime your teacher can provide you with instructions on how to access your student record via student e-Services
- Al l TAFE students are el igible to apply for Recognition of Prior Learning (RPL)
- I f you have a permanent or temporary condition that may prevent you successfully complet ing the assessment task(s) you should immediately talk with your teacher about lsquo reasonable adjustmentrsquo This is the adjustment of the way you are assessed to take into account your condition however the assessment cri ter ia cannot be a ltered
- I f you do not agree with the result given for your assessment task you may appeal the assessment decision You should f i rst discuss the assessment result with your teacher
- For more information on assessment refer to lsquoEvery Studentrsquos Guide to Assessment in TAFE NSWrsquo
PLAGIARISM
1300 823 366 TAFEDIGITALEDUAU 8
RECOGNITION OF PRIOR LEARNING
GETTING THE MOST OUT OF YOUR COURSE
A l l st ude nts in TAFE N SW are e nt i t led to a pp ly fo r re co gni t i on in the co urs e o r q ua l i f ic at i o n i n w hi ch t hey a re c urrent ly e nro l led I t i s rec o mme nd ed that th e appl ic at i on fo r rec og ni t io n be mad e a s so on as pos sib le afte r e nrolme nt
The aim of grant ing re cognit ion is to reduce t he amou nt of le arning re qu ire d to achieve a qu al if icat ion or accre d ited course by acknowle dging an indiv idu al rsquos s ki l l s and knowle dge acquire d t hrough formal and informal l earn ing
Stu de nts e nrol le d in a gove rnme nt su bs idise d qual if icat ion or accred i te d course can apply for re cognit ion in t hat qual if icat ion at no add it ional charge and u nde r NSW S mart and S ki l le d may be el ig ibl e for a re du ce d st u de nt fe e base d on re cognit ion grante d
Fo r mo re informa tio n cl ic k here o r d is c uss wit h yo ur Co urse Coo rdin ato r
Onl ine learning is best suited to people who are self-starters and real ly want to learn to improve their career prospects Just because you donrsquot have to leave your home or workplace the online learning isnrsquot necessari ly easier than classroom learning i trsquos just di fferent
To help overcome these barriers we would strongly encourage you to
- Se e k s uppo rt from course faci l itators fr iends family or workmates in support ing you in your study goals
- Se t a s id e re g ula r t ime s fo r onl ine learn ing and stu dy each week Try not to deviate from these set t imes
- Se t c le a r g o a ls on what you want to achieve by when to ensu re you achieve you r course outcomes
- E n g a g e i n t h e C o u rs e Fo r u m The Course Forum in your course enables you to engage with your faci l itator and fel low students It is an important opportunity to share your learning experiences and reflect on the course materia ls By actively part icipating in the Course Forum you wi l l become part of the v irtual community This acts as an important support network as you progress in your studies
- FA Q s Frequently asked questions are avai lable wi thin each course and uni t area
1300 823 366 TAFEDIGITALEDUAU 9
STUDENT SUPPORT OPTIONS
OTHER COURSES THAT MAY INTEREST YOU
BSB30115 - Certificate III in Business
The BSB20115 - Cert if icate I I in Business course can be both academical ly and personal ly challenging Learner support is avai lable to assist you with academic wri ting and referencing t ime manageme nt study plans general study tips and goal sett ing
Counselling and Support services
At TAFE Digital you are more than just a number to us We provide a Counsell ing and Career Services website developed by professional counsel l ing and careers staff with comprehensive information and resources to help you with your study career development or personal issues Access to online services means there is a wealth of personal health and study information at your f ingert ips
Tutoring Assistance
Stuck writ ing an assignment or general course work Get unstuck with Studiosity
When you have a writ ing grammar research referencing or other study quest ion sign in at https studiositycomconnectusers ndash use your DEC username the same user name as you use to sign into TAFE Digital
Real-l i fe on-demand experts wi l l help you with your quest ion You can even get help with essentia l bridging knowledge for maths science and business studies
You can also share a f i le in real-time for feedback on your writ ing or to d iscuss tables diagrams and charts
Smart Study Guide
This resource is for students at TAFE NSW I t is a referencing guide adapted from the Harvard referencing style The Smart Study Guide aims to help you succeed in your course and achieve your goals This guide includes useful t ips to develop your ski l ls in t ime management researching note taking and referencing Download your free guide
Library Services TAFE Digi talrsquos ful l l ibrary services are just a cl ick away whether you are studying near a campus or far away
1300 823 366 TAFEDIGITALEDUAU 10
BEFORE YOU ENROL
From 1 January 2015 a ll students part ic ipating in Nat ional ly Recognised Training in Australia wi l l need to have a Unique Student Ident if ier or USI
How to get a USI
It is free and easy for you to create your own USI online at usi govau Your local Customer Service office can also provide further information and assistance I f you already have your USI you can enrol with TAFE Digital
For more information on the USI c lick here
HOW TO ENROL
- TAFEDIGITALEDUAU
- TAFEDIGITALEDUAU
- COMPLETION OF YOUR COURSE
- TYPES OF ROLES
- There are no entry requirements for this course
-
- MINIMUM AGE
- ENGLISH LANGUAGE REQUIREMENTS
-
- Counselling and Support services
- Tutoring Assistance
- Smart Study Guide
- Library Services
- How to get a USI
-
1300 823 366 TAFEDIGITALEDUAU 3
You wi l l need access to a computer and the internet to complete this course Minimum specificat ions for your computer are
- M icrosoft Windows 7 or later or Mac OS X or above
- Microsoft Off ice ( free download for TAFE NSW enrol led students)
- Up-to-date internet browser
You may also need access to a printer and the fol lowing applications
- Adobe Acrobat Reader ( free downl oad)
- Adobe Flash Player (f ree download)
Course timeframe and commitment We suggest you aim to complete the BSB20115 - Cert i ficate I I in Business over 12 months part-time or 6 month ful l-t ime We recommend you study and work a minimum of 9 hours per week
As you are studying f lexib ly this is a guide only and i f you feel you are unable to complete within this timeframe please discuss with your teacher
Delivery mode The BSB20115 - Certi ficate I I in Business is offered through TAFE Digi ta l
This se lf-paced course uti l ises web-based materia ls Students have access to a mock organisationrsquos pol icy and procedure documents so i t is not essential to be working in the business fie ld to undertake this course I f you are working in the business fie ld you can use your own workplace documents Support is provided by our Educational Support team and unit faci l itators The unit faci l itator can be contacted via emai l when you need help You also have access to other support services such as l ibrarians disabi l i ty special ists counsel lors and general after-hours study assistance from Studiosi ty
1300 823 366 TAFEDIGITALEDUAU 4
INDIVIDUAL LEARNING PLAN
UNITS AND ASSESSMENT METHODS
CORE UNITS
An Indiv idual Learning Plan wi l l be developed in consultat ion with you your employer ( i f appl icable) and TAFE Digital This wi l l include the unitsmodules to be completed the method of assessment and the learning and assessment time frames You wil l also be provided with a copy of your Indiv idual Learning Plan
Listed below are the units you wi ll be required to successful ly complete to achieve this quali f icat ion This a lso provides information on how each unit wi ll be assessed
Students are required to select from the l ist their choice of core units For this qualif ication there are 1 core unit and 1 1 elect ive units
Units marked with ind icate that a video is part of the assessm ent Famil y or f r iends can be used in the v ideo
For more informat ion on the units of competency below vis it http traininggovau
Unit code Unit title Assessment Methods
BSBWHS201 Contribute to health and safety of self and others
Quiz
Portfolio of business documents
1300 823 366 TAFEDIGITALEDUAU 5
ELECTIVE UNITS
Choose a total of e leven e lectives from this l ist
Unit code Unit title
Assessment Methods
BSBITU201
Produce s imple word processed documents
Quiz Portfol io
BSBWOR203 Work effect ively with others Short answer questions Written task
BSBCUS20 1 Del iver a service to customers
Short answer Questions Simulation
BSBSUS20 1 Participate in environmental ly sustainable work practices
Short answer questions Written task
BSBITU202 Create and use spreadsheets Quiz Portfol io
BSBINM201 Process and maintain workplace information
Short answer questions Written task
BSBINN201 Contribute to workplace innovation
Quiz Written task
BSBWO R20 2 Organise and complete dai ly work activit ies
Quiz Written task Portfolio
BSBCMM201 Communicate in the workplace Short answer questions Written task
BSBWO R20 4 Use business technology
Short answer questions Portfolio
BSBIND201 Work effectively in a business environment
Short answer questions Case study
BSBITU203 Communicate e lectronical ly Pract ical demonstration Quiz
BSBINM202 Handle mail Quiz Written task
1300 823 366 TAFEDIGITALEDUAU 6
TIMETABLE OR ORDER OF STUDIES
The BSB201 15 - Certif icate I I in Business has 1 core units and 9 elective units
We recommend you study your core units in the fol lowing order This sequence of del ivery has been determined to group units and provide you with the best outcome
Discuss and negot iate the sequence of your elect ive choices with your coordinator or onl ine facil i tators
Unit code Unit title
BSBWHS201 Contribute to health and safety of self and others
M us t ch o os e 1 1 e le ct iv es BSBITU201 Produce simple word processed documents
BSBWO R20 3 Work effect ively with others
BSBCUS20 1 Del iver a service to customers
BSBSUS20 1 Participate in environmental ly sustainable work pract ices
BSBITU202 Create and use spreadsheets
BSBINM201 Process and maintain workplace information
BSBINN201 Contribute to workplace innovation
BSBWO R20 2 Organise and complete daily work act ivit ies
BSBCMM201 Communicate in the workplace
BSBWOR204 Use business technology
BSBIND201 Work effect ively in a business environment
BSBITU203 Communicate e lectronical ly
BSBINM202 Handle mail
1300 823 366 TAFEDIGITALEDUAU 7
ASSESSMENT OVERVIEW
- This quali ficat ion is ungraded When you f in ish this course you wi ll receive a qual i fication which shows your level of achievement as Competent
- Every assessment event must be successful ly completed in order to demonstrate competence in each unit
- I f you do not successfully complete an assessment event you wi l l be g iven the opportunity to undertake another assessment at another time Only two (2) attempts may be made on each indiv idual assessment event within your current enrolment If you experience diff icult ies please negotiate with your teacher
- You wi l l receive feedback on each assessment within 5 working days
- I f you want to view your unit results at any t ime your teacher can provide you with instructions on how to access your student record via student e-Services
- Al l TAFE students are el igible to apply for Recognition of Prior Learning (RPL)
- I f you have a permanent or temporary condition that may prevent you successfully complet ing the assessment task(s) you should immediately talk with your teacher about lsquo reasonable adjustmentrsquo This is the adjustment of the way you are assessed to take into account your condition however the assessment cri ter ia cannot be a ltered
- I f you do not agree with the result given for your assessment task you may appeal the assessment decision You should f i rst discuss the assessment result with your teacher
- For more information on assessment refer to lsquoEvery Studentrsquos Guide to Assessment in TAFE NSWrsquo
PLAGIARISM
1300 823 366 TAFEDIGITALEDUAU 8
RECOGNITION OF PRIOR LEARNING
GETTING THE MOST OUT OF YOUR COURSE
A l l st ude nts in TAFE N SW are e nt i t led to a pp ly fo r re co gni t i on in the co urs e o r q ua l i f ic at i o n i n w hi ch t hey a re c urrent ly e nro l led I t i s rec o mme nd ed that th e appl ic at i on fo r rec og ni t io n be mad e a s so on as pos sib le afte r e nrolme nt
The aim of grant ing re cognit ion is to reduce t he amou nt of le arning re qu ire d to achieve a qu al if icat ion or accre d ited course by acknowle dging an indiv idu al rsquos s ki l l s and knowle dge acquire d t hrough formal and informal l earn ing
Stu de nts e nrol le d in a gove rnme nt su bs idise d qual if icat ion or accred i te d course can apply for re cognit ion in t hat qual if icat ion at no add it ional charge and u nde r NSW S mart and S ki l le d may be el ig ibl e for a re du ce d st u de nt fe e base d on re cognit ion grante d
Fo r mo re informa tio n cl ic k here o r d is c uss wit h yo ur Co urse Coo rdin ato r
Onl ine learning is best suited to people who are self-starters and real ly want to learn to improve their career prospects Just because you donrsquot have to leave your home or workplace the online learning isnrsquot necessari ly easier than classroom learning i trsquos just di fferent
To help overcome these barriers we would strongly encourage you to
- Se e k s uppo rt from course faci l itators fr iends family or workmates in support ing you in your study goals
- Se t a s id e re g ula r t ime s fo r onl ine learn ing and stu dy each week Try not to deviate from these set t imes
- Se t c le a r g o a ls on what you want to achieve by when to ensu re you achieve you r course outcomes
- E n g a g e i n t h e C o u rs e Fo r u m The Course Forum in your course enables you to engage with your faci l itator and fel low students It is an important opportunity to share your learning experiences and reflect on the course materia ls By actively part icipating in the Course Forum you wi l l become part of the v irtual community This acts as an important support network as you progress in your studies
- FA Q s Frequently asked questions are avai lable wi thin each course and uni t area
1300 823 366 TAFEDIGITALEDUAU 9
STUDENT SUPPORT OPTIONS
OTHER COURSES THAT MAY INTEREST YOU
BSB30115 - Certificate III in Business
The BSB20115 - Cert if icate I I in Business course can be both academical ly and personal ly challenging Learner support is avai lable to assist you with academic wri ting and referencing t ime manageme nt study plans general study tips and goal sett ing
Counselling and Support services
At TAFE Digital you are more than just a number to us We provide a Counsell ing and Career Services website developed by professional counsel l ing and careers staff with comprehensive information and resources to help you with your study career development or personal issues Access to online services means there is a wealth of personal health and study information at your f ingert ips
Tutoring Assistance
Stuck writ ing an assignment or general course work Get unstuck with Studiosity
When you have a writ ing grammar research referencing or other study quest ion sign in at https studiositycomconnectusers ndash use your DEC username the same user name as you use to sign into TAFE Digital
Real-l i fe on-demand experts wi l l help you with your quest ion You can even get help with essentia l bridging knowledge for maths science and business studies
You can also share a f i le in real-time for feedback on your writ ing or to d iscuss tables diagrams and charts
Smart Study Guide
This resource is for students at TAFE NSW I t is a referencing guide adapted from the Harvard referencing style The Smart Study Guide aims to help you succeed in your course and achieve your goals This guide includes useful t ips to develop your ski l ls in t ime management researching note taking and referencing Download your free guide
Library Services TAFE Digi talrsquos ful l l ibrary services are just a cl ick away whether you are studying near a campus or far away
1300 823 366 TAFEDIGITALEDUAU 10
BEFORE YOU ENROL
From 1 January 2015 a ll students part ic ipating in Nat ional ly Recognised Training in Australia wi l l need to have a Unique Student Ident if ier or USI
How to get a USI
It is free and easy for you to create your own USI online at usi govau Your local Customer Service office can also provide further information and assistance I f you already have your USI you can enrol with TAFE Digital
For more information on the USI c lick here
HOW TO ENROL
- TAFEDIGITALEDUAU
- TAFEDIGITALEDUAU
- COMPLETION OF YOUR COURSE
- TYPES OF ROLES
- There are no entry requirements for this course
-
- MINIMUM AGE
- ENGLISH LANGUAGE REQUIREMENTS
-
- Counselling and Support services
- Tutoring Assistance
- Smart Study Guide
- Library Services
- How to get a USI
-
1300 823 366 TAFEDIGITALEDUAU 4
INDIVIDUAL LEARNING PLAN
UNITS AND ASSESSMENT METHODS
CORE UNITS
An Indiv idual Learning Plan wi l l be developed in consultat ion with you your employer ( i f appl icable) and TAFE Digital This wi l l include the unitsmodules to be completed the method of assessment and the learning and assessment time frames You wil l also be provided with a copy of your Indiv idual Learning Plan
Listed below are the units you wi ll be required to successful ly complete to achieve this quali f icat ion This a lso provides information on how each unit wi ll be assessed
Students are required to select from the l ist their choice of core units For this qualif ication there are 1 core unit and 1 1 elect ive units
Units marked with ind icate that a video is part of the assessm ent Famil y or f r iends can be used in the v ideo
For more informat ion on the units of competency below vis it http traininggovau
Unit code Unit title Assessment Methods
BSBWHS201 Contribute to health and safety of self and others
Quiz
Portfolio of business documents
1300 823 366 TAFEDIGITALEDUAU 5
ELECTIVE UNITS
Choose a total of e leven e lectives from this l ist
Unit code Unit title
Assessment Methods
BSBITU201
Produce s imple word processed documents
Quiz Portfol io
BSBWOR203 Work effect ively with others Short answer questions Written task
BSBCUS20 1 Del iver a service to customers
Short answer Questions Simulation
BSBSUS20 1 Participate in environmental ly sustainable work practices
Short answer questions Written task
BSBITU202 Create and use spreadsheets Quiz Portfol io
BSBINM201 Process and maintain workplace information
Short answer questions Written task
BSBINN201 Contribute to workplace innovation
Quiz Written task
BSBWO R20 2 Organise and complete dai ly work activit ies
Quiz Written task Portfolio
BSBCMM201 Communicate in the workplace Short answer questions Written task
BSBWO R20 4 Use business technology
Short answer questions Portfolio
BSBIND201 Work effectively in a business environment
Short answer questions Case study
BSBITU203 Communicate e lectronical ly Pract ical demonstration Quiz
BSBINM202 Handle mail Quiz Written task
1300 823 366 TAFEDIGITALEDUAU 6
TIMETABLE OR ORDER OF STUDIES
The BSB201 15 - Certif icate I I in Business has 1 core units and 9 elective units
We recommend you study your core units in the fol lowing order This sequence of del ivery has been determined to group units and provide you with the best outcome
Discuss and negot iate the sequence of your elect ive choices with your coordinator or onl ine facil i tators
Unit code Unit title
BSBWHS201 Contribute to health and safety of self and others
M us t ch o os e 1 1 e le ct iv es BSBITU201 Produce simple word processed documents
BSBWO R20 3 Work effect ively with others
BSBCUS20 1 Del iver a service to customers
BSBSUS20 1 Participate in environmental ly sustainable work pract ices
BSBITU202 Create and use spreadsheets
BSBINM201 Process and maintain workplace information
BSBINN201 Contribute to workplace innovation
BSBWO R20 2 Organise and complete daily work act ivit ies
BSBCMM201 Communicate in the workplace
BSBWOR204 Use business technology
BSBIND201 Work effect ively in a business environment
BSBITU203 Communicate e lectronical ly
BSBINM202 Handle mail
1300 823 366 TAFEDIGITALEDUAU 7
ASSESSMENT OVERVIEW
- This quali ficat ion is ungraded When you f in ish this course you wi ll receive a qual i fication which shows your level of achievement as Competent
- Every assessment event must be successful ly completed in order to demonstrate competence in each unit
- I f you do not successfully complete an assessment event you wi l l be g iven the opportunity to undertake another assessment at another time Only two (2) attempts may be made on each indiv idual assessment event within your current enrolment If you experience diff icult ies please negotiate with your teacher
- You wi l l receive feedback on each assessment within 5 working days
- I f you want to view your unit results at any t ime your teacher can provide you with instructions on how to access your student record via student e-Services
- Al l TAFE students are el igible to apply for Recognition of Prior Learning (RPL)
- I f you have a permanent or temporary condition that may prevent you successfully complet ing the assessment task(s) you should immediately talk with your teacher about lsquo reasonable adjustmentrsquo This is the adjustment of the way you are assessed to take into account your condition however the assessment cri ter ia cannot be a ltered
- I f you do not agree with the result given for your assessment task you may appeal the assessment decision You should f i rst discuss the assessment result with your teacher
- For more information on assessment refer to lsquoEvery Studentrsquos Guide to Assessment in TAFE NSWrsquo
PLAGIARISM
1300 823 366 TAFEDIGITALEDUAU 8
RECOGNITION OF PRIOR LEARNING
GETTING THE MOST OUT OF YOUR COURSE
A l l st ude nts in TAFE N SW are e nt i t led to a pp ly fo r re co gni t i on in the co urs e o r q ua l i f ic at i o n i n w hi ch t hey a re c urrent ly e nro l led I t i s rec o mme nd ed that th e appl ic at i on fo r rec og ni t io n be mad e a s so on as pos sib le afte r e nrolme nt
The aim of grant ing re cognit ion is to reduce t he amou nt of le arning re qu ire d to achieve a qu al if icat ion or accre d ited course by acknowle dging an indiv idu al rsquos s ki l l s and knowle dge acquire d t hrough formal and informal l earn ing
Stu de nts e nrol le d in a gove rnme nt su bs idise d qual if icat ion or accred i te d course can apply for re cognit ion in t hat qual if icat ion at no add it ional charge and u nde r NSW S mart and S ki l le d may be el ig ibl e for a re du ce d st u de nt fe e base d on re cognit ion grante d
Fo r mo re informa tio n cl ic k here o r d is c uss wit h yo ur Co urse Coo rdin ato r
Onl ine learning is best suited to people who are self-starters and real ly want to learn to improve their career prospects Just because you donrsquot have to leave your home or workplace the online learning isnrsquot necessari ly easier than classroom learning i trsquos just di fferent
To help overcome these barriers we would strongly encourage you to
- Se e k s uppo rt from course faci l itators fr iends family or workmates in support ing you in your study goals
- Se t a s id e re g ula r t ime s fo r onl ine learn ing and stu dy each week Try not to deviate from these set t imes
- Se t c le a r g o a ls on what you want to achieve by when to ensu re you achieve you r course outcomes
- E n g a g e i n t h e C o u rs e Fo r u m The Course Forum in your course enables you to engage with your faci l itator and fel low students It is an important opportunity to share your learning experiences and reflect on the course materia ls By actively part icipating in the Course Forum you wi l l become part of the v irtual community This acts as an important support network as you progress in your studies
- FA Q s Frequently asked questions are avai lable wi thin each course and uni t area
1300 823 366 TAFEDIGITALEDUAU 9
STUDENT SUPPORT OPTIONS
OTHER COURSES THAT MAY INTEREST YOU
BSB30115 - Certificate III in Business
The BSB20115 - Cert if icate I I in Business course can be both academical ly and personal ly challenging Learner support is avai lable to assist you with academic wri ting and referencing t ime manageme nt study plans general study tips and goal sett ing
Counselling and Support services
At TAFE Digital you are more than just a number to us We provide a Counsell ing and Career Services website developed by professional counsel l ing and careers staff with comprehensive information and resources to help you with your study career development or personal issues Access to online services means there is a wealth of personal health and study information at your f ingert ips
Tutoring Assistance
Stuck writ ing an assignment or general course work Get unstuck with Studiosity
When you have a writ ing grammar research referencing or other study quest ion sign in at https studiositycomconnectusers ndash use your DEC username the same user name as you use to sign into TAFE Digital
Real-l i fe on-demand experts wi l l help you with your quest ion You can even get help with essentia l bridging knowledge for maths science and business studies
You can also share a f i le in real-time for feedback on your writ ing or to d iscuss tables diagrams and charts
Smart Study Guide
This resource is for students at TAFE NSW I t is a referencing guide adapted from the Harvard referencing style The Smart Study Guide aims to help you succeed in your course and achieve your goals This guide includes useful t ips to develop your ski l ls in t ime management researching note taking and referencing Download your free guide
Library Services TAFE Digi talrsquos ful l l ibrary services are just a cl ick away whether you are studying near a campus or far away
1300 823 366 TAFEDIGITALEDUAU 10
BEFORE YOU ENROL
From 1 January 2015 a ll students part ic ipating in Nat ional ly Recognised Training in Australia wi l l need to have a Unique Student Ident if ier or USI
How to get a USI
It is free and easy for you to create your own USI online at usi govau Your local Customer Service office can also provide further information and assistance I f you already have your USI you can enrol with TAFE Digital
For more information on the USI c lick here
HOW TO ENROL
- TAFEDIGITALEDUAU
- TAFEDIGITALEDUAU
- COMPLETION OF YOUR COURSE
- TYPES OF ROLES
- There are no entry requirements for this course
-
- MINIMUM AGE
- ENGLISH LANGUAGE REQUIREMENTS
-
- Counselling and Support services
- Tutoring Assistance
- Smart Study Guide
- Library Services
- How to get a USI
-
1300 823 366 TAFEDIGITALEDUAU 5
ELECTIVE UNITS
Choose a total of e leven e lectives from this l ist
Unit code Unit title
Assessment Methods
BSBITU201
Produce s imple word processed documents
Quiz Portfol io
BSBWOR203 Work effect ively with others Short answer questions Written task
BSBCUS20 1 Del iver a service to customers
Short answer Questions Simulation
BSBSUS20 1 Participate in environmental ly sustainable work practices
Short answer questions Written task
BSBITU202 Create and use spreadsheets Quiz Portfol io
BSBINM201 Process and maintain workplace information
Short answer questions Written task
BSBINN201 Contribute to workplace innovation
Quiz Written task
BSBWO R20 2 Organise and complete dai ly work activit ies
Quiz Written task Portfolio
BSBCMM201 Communicate in the workplace Short answer questions Written task
BSBWO R20 4 Use business technology
Short answer questions Portfolio
BSBIND201 Work effectively in a business environment
Short answer questions Case study
BSBITU203 Communicate e lectronical ly Pract ical demonstration Quiz
BSBINM202 Handle mail Quiz Written task
1300 823 366 TAFEDIGITALEDUAU 6
TIMETABLE OR ORDER OF STUDIES
The BSB201 15 - Certif icate I I in Business has 1 core units and 9 elective units
We recommend you study your core units in the fol lowing order This sequence of del ivery has been determined to group units and provide you with the best outcome
Discuss and negot iate the sequence of your elect ive choices with your coordinator or onl ine facil i tators
Unit code Unit title
BSBWHS201 Contribute to health and safety of self and others
M us t ch o os e 1 1 e le ct iv es BSBITU201 Produce simple word processed documents
BSBWO R20 3 Work effect ively with others
BSBCUS20 1 Del iver a service to customers
BSBSUS20 1 Participate in environmental ly sustainable work pract ices
BSBITU202 Create and use spreadsheets
BSBINM201 Process and maintain workplace information
BSBINN201 Contribute to workplace innovation
BSBWO R20 2 Organise and complete daily work act ivit ies
BSBCMM201 Communicate in the workplace
BSBWOR204 Use business technology
BSBIND201 Work effect ively in a business environment
BSBITU203 Communicate e lectronical ly
BSBINM202 Handle mail
1300 823 366 TAFEDIGITALEDUAU 7
ASSESSMENT OVERVIEW
- This quali ficat ion is ungraded When you f in ish this course you wi ll receive a qual i fication which shows your level of achievement as Competent
- Every assessment event must be successful ly completed in order to demonstrate competence in each unit
- I f you do not successfully complete an assessment event you wi l l be g iven the opportunity to undertake another assessment at another time Only two (2) attempts may be made on each indiv idual assessment event within your current enrolment If you experience diff icult ies please negotiate with your teacher
- You wi l l receive feedback on each assessment within 5 working days
- I f you want to view your unit results at any t ime your teacher can provide you with instructions on how to access your student record via student e-Services
- Al l TAFE students are el igible to apply for Recognition of Prior Learning (RPL)
- I f you have a permanent or temporary condition that may prevent you successfully complet ing the assessment task(s) you should immediately talk with your teacher about lsquo reasonable adjustmentrsquo This is the adjustment of the way you are assessed to take into account your condition however the assessment cri ter ia cannot be a ltered
- I f you do not agree with the result given for your assessment task you may appeal the assessment decision You should f i rst discuss the assessment result with your teacher
- For more information on assessment refer to lsquoEvery Studentrsquos Guide to Assessment in TAFE NSWrsquo
PLAGIARISM
1300 823 366 TAFEDIGITALEDUAU 8
RECOGNITION OF PRIOR LEARNING
GETTING THE MOST OUT OF YOUR COURSE
A l l st ude nts in TAFE N SW are e nt i t led to a pp ly fo r re co gni t i on in the co urs e o r q ua l i f ic at i o n i n w hi ch t hey a re c urrent ly e nro l led I t i s rec o mme nd ed that th e appl ic at i on fo r rec og ni t io n be mad e a s so on as pos sib le afte r e nrolme nt
The aim of grant ing re cognit ion is to reduce t he amou nt of le arning re qu ire d to achieve a qu al if icat ion or accre d ited course by acknowle dging an indiv idu al rsquos s ki l l s and knowle dge acquire d t hrough formal and informal l earn ing
Stu de nts e nrol le d in a gove rnme nt su bs idise d qual if icat ion or accred i te d course can apply for re cognit ion in t hat qual if icat ion at no add it ional charge and u nde r NSW S mart and S ki l le d may be el ig ibl e for a re du ce d st u de nt fe e base d on re cognit ion grante d
Fo r mo re informa tio n cl ic k here o r d is c uss wit h yo ur Co urse Coo rdin ato r
Onl ine learning is best suited to people who are self-starters and real ly want to learn to improve their career prospects Just because you donrsquot have to leave your home or workplace the online learning isnrsquot necessari ly easier than classroom learning i trsquos just di fferent
To help overcome these barriers we would strongly encourage you to
- Se e k s uppo rt from course faci l itators fr iends family or workmates in support ing you in your study goals
- Se t a s id e re g ula r t ime s fo r onl ine learn ing and stu dy each week Try not to deviate from these set t imes
- Se t c le a r g o a ls on what you want to achieve by when to ensu re you achieve you r course outcomes
- E n g a g e i n t h e C o u rs e Fo r u m The Course Forum in your course enables you to engage with your faci l itator and fel low students It is an important opportunity to share your learning experiences and reflect on the course materia ls By actively part icipating in the Course Forum you wi l l become part of the v irtual community This acts as an important support network as you progress in your studies
- FA Q s Frequently asked questions are avai lable wi thin each course and uni t area
1300 823 366 TAFEDIGITALEDUAU 9
STUDENT SUPPORT OPTIONS
OTHER COURSES THAT MAY INTEREST YOU
BSB30115 - Certificate III in Business
The BSB20115 - Cert if icate I I in Business course can be both academical ly and personal ly challenging Learner support is avai lable to assist you with academic wri ting and referencing t ime manageme nt study plans general study tips and goal sett ing
Counselling and Support services
At TAFE Digital you are more than just a number to us We provide a Counsell ing and Career Services website developed by professional counsel l ing and careers staff with comprehensive information and resources to help you with your study career development or personal issues Access to online services means there is a wealth of personal health and study information at your f ingert ips
Tutoring Assistance
Stuck writ ing an assignment or general course work Get unstuck with Studiosity
When you have a writ ing grammar research referencing or other study quest ion sign in at https studiositycomconnectusers ndash use your DEC username the same user name as you use to sign into TAFE Digital
Real-l i fe on-demand experts wi l l help you with your quest ion You can even get help with essentia l bridging knowledge for maths science and business studies
You can also share a f i le in real-time for feedback on your writ ing or to d iscuss tables diagrams and charts
Smart Study Guide
This resource is for students at TAFE NSW I t is a referencing guide adapted from the Harvard referencing style The Smart Study Guide aims to help you succeed in your course and achieve your goals This guide includes useful t ips to develop your ski l ls in t ime management researching note taking and referencing Download your free guide
Library Services TAFE Digi talrsquos ful l l ibrary services are just a cl ick away whether you are studying near a campus or far away
1300 823 366 TAFEDIGITALEDUAU 10
BEFORE YOU ENROL
From 1 January 2015 a ll students part ic ipating in Nat ional ly Recognised Training in Australia wi l l need to have a Unique Student Ident if ier or USI
How to get a USI
It is free and easy for you to create your own USI online at usi govau Your local Customer Service office can also provide further information and assistance I f you already have your USI you can enrol with TAFE Digital
For more information on the USI c lick here
HOW TO ENROL
- TAFEDIGITALEDUAU
- TAFEDIGITALEDUAU
- COMPLETION OF YOUR COURSE
- TYPES OF ROLES
- There are no entry requirements for this course
-
- MINIMUM AGE
- ENGLISH LANGUAGE REQUIREMENTS
-
- Counselling and Support services
- Tutoring Assistance
- Smart Study Guide
- Library Services
- How to get a USI
-
1300 823 366 TAFEDIGITALEDUAU 6
TIMETABLE OR ORDER OF STUDIES
The BSB201 15 - Certif icate I I in Business has 1 core units and 9 elective units
We recommend you study your core units in the fol lowing order This sequence of del ivery has been determined to group units and provide you with the best outcome
Discuss and negot iate the sequence of your elect ive choices with your coordinator or onl ine facil i tators
Unit code Unit title
BSBWHS201 Contribute to health and safety of self and others
M us t ch o os e 1 1 e le ct iv es BSBITU201 Produce simple word processed documents
BSBWO R20 3 Work effect ively with others
BSBCUS20 1 Del iver a service to customers
BSBSUS20 1 Participate in environmental ly sustainable work pract ices
BSBITU202 Create and use spreadsheets
BSBINM201 Process and maintain workplace information
BSBINN201 Contribute to workplace innovation
BSBWO R20 2 Organise and complete daily work act ivit ies
BSBCMM201 Communicate in the workplace
BSBWOR204 Use business technology
BSBIND201 Work effect ively in a business environment
BSBITU203 Communicate e lectronical ly
BSBINM202 Handle mail
1300 823 366 TAFEDIGITALEDUAU 7
ASSESSMENT OVERVIEW
- This quali ficat ion is ungraded When you f in ish this course you wi ll receive a qual i fication which shows your level of achievement as Competent
- Every assessment event must be successful ly completed in order to demonstrate competence in each unit
- I f you do not successfully complete an assessment event you wi l l be g iven the opportunity to undertake another assessment at another time Only two (2) attempts may be made on each indiv idual assessment event within your current enrolment If you experience diff icult ies please negotiate with your teacher
- You wi l l receive feedback on each assessment within 5 working days
- I f you want to view your unit results at any t ime your teacher can provide you with instructions on how to access your student record via student e-Services
- Al l TAFE students are el igible to apply for Recognition of Prior Learning (RPL)
- I f you have a permanent or temporary condition that may prevent you successfully complet ing the assessment task(s) you should immediately talk with your teacher about lsquo reasonable adjustmentrsquo This is the adjustment of the way you are assessed to take into account your condition however the assessment cri ter ia cannot be a ltered
- I f you do not agree with the result given for your assessment task you may appeal the assessment decision You should f i rst discuss the assessment result with your teacher
- For more information on assessment refer to lsquoEvery Studentrsquos Guide to Assessment in TAFE NSWrsquo
PLAGIARISM
1300 823 366 TAFEDIGITALEDUAU 8
RECOGNITION OF PRIOR LEARNING
GETTING THE MOST OUT OF YOUR COURSE
A l l st ude nts in TAFE N SW are e nt i t led to a pp ly fo r re co gni t i on in the co urs e o r q ua l i f ic at i o n i n w hi ch t hey a re c urrent ly e nro l led I t i s rec o mme nd ed that th e appl ic at i on fo r rec og ni t io n be mad e a s so on as pos sib le afte r e nrolme nt
The aim of grant ing re cognit ion is to reduce t he amou nt of le arning re qu ire d to achieve a qu al if icat ion or accre d ited course by acknowle dging an indiv idu al rsquos s ki l l s and knowle dge acquire d t hrough formal and informal l earn ing
Stu de nts e nrol le d in a gove rnme nt su bs idise d qual if icat ion or accred i te d course can apply for re cognit ion in t hat qual if icat ion at no add it ional charge and u nde r NSW S mart and S ki l le d may be el ig ibl e for a re du ce d st u de nt fe e base d on re cognit ion grante d
Fo r mo re informa tio n cl ic k here o r d is c uss wit h yo ur Co urse Coo rdin ato r
Onl ine learning is best suited to people who are self-starters and real ly want to learn to improve their career prospects Just because you donrsquot have to leave your home or workplace the online learning isnrsquot necessari ly easier than classroom learning i trsquos just di fferent
To help overcome these barriers we would strongly encourage you to
- Se e k s uppo rt from course faci l itators fr iends family or workmates in support ing you in your study goals
- Se t a s id e re g ula r t ime s fo r onl ine learn ing and stu dy each week Try not to deviate from these set t imes
- Se t c le a r g o a ls on what you want to achieve by when to ensu re you achieve you r course outcomes
- E n g a g e i n t h e C o u rs e Fo r u m The Course Forum in your course enables you to engage with your faci l itator and fel low students It is an important opportunity to share your learning experiences and reflect on the course materia ls By actively part icipating in the Course Forum you wi l l become part of the v irtual community This acts as an important support network as you progress in your studies
- FA Q s Frequently asked questions are avai lable wi thin each course and uni t area
1300 823 366 TAFEDIGITALEDUAU 9
STUDENT SUPPORT OPTIONS
OTHER COURSES THAT MAY INTEREST YOU
BSB30115 - Certificate III in Business
The BSB20115 - Cert if icate I I in Business course can be both academical ly and personal ly challenging Learner support is avai lable to assist you with academic wri ting and referencing t ime manageme nt study plans general study tips and goal sett ing
Counselling and Support services
At TAFE Digital you are more than just a number to us We provide a Counsell ing and Career Services website developed by professional counsel l ing and careers staff with comprehensive information and resources to help you with your study career development or personal issues Access to online services means there is a wealth of personal health and study information at your f ingert ips
Tutoring Assistance
Stuck writ ing an assignment or general course work Get unstuck with Studiosity
When you have a writ ing grammar research referencing or other study quest ion sign in at https studiositycomconnectusers ndash use your DEC username the same user name as you use to sign into TAFE Digital
Real-l i fe on-demand experts wi l l help you with your quest ion You can even get help with essentia l bridging knowledge for maths science and business studies
You can also share a f i le in real-time for feedback on your writ ing or to d iscuss tables diagrams and charts
Smart Study Guide
This resource is for students at TAFE NSW I t is a referencing guide adapted from the Harvard referencing style The Smart Study Guide aims to help you succeed in your course and achieve your goals This guide includes useful t ips to develop your ski l ls in t ime management researching note taking and referencing Download your free guide
Library Services TAFE Digi talrsquos ful l l ibrary services are just a cl ick away whether you are studying near a campus or far away
1300 823 366 TAFEDIGITALEDUAU 10
BEFORE YOU ENROL
From 1 January 2015 a ll students part ic ipating in Nat ional ly Recognised Training in Australia wi l l need to have a Unique Student Ident if ier or USI
How to get a USI
It is free and easy for you to create your own USI online at usi govau Your local Customer Service office can also provide further information and assistance I f you already have your USI you can enrol with TAFE Digital
For more information on the USI c lick here
HOW TO ENROL
- TAFEDIGITALEDUAU
- TAFEDIGITALEDUAU
- COMPLETION OF YOUR COURSE
- TYPES OF ROLES
- There are no entry requirements for this course
-
- MINIMUM AGE
- ENGLISH LANGUAGE REQUIREMENTS
-
- Counselling and Support services
- Tutoring Assistance
- Smart Study Guide
- Library Services
- How to get a USI
-
1300 823 366 TAFEDIGITALEDUAU 7
ASSESSMENT OVERVIEW
- This quali ficat ion is ungraded When you f in ish this course you wi ll receive a qual i fication which shows your level of achievement as Competent
- Every assessment event must be successful ly completed in order to demonstrate competence in each unit
- I f you do not successfully complete an assessment event you wi l l be g iven the opportunity to undertake another assessment at another time Only two (2) attempts may be made on each indiv idual assessment event within your current enrolment If you experience diff icult ies please negotiate with your teacher
- You wi l l receive feedback on each assessment within 5 working days
- I f you want to view your unit results at any t ime your teacher can provide you with instructions on how to access your student record via student e-Services
- Al l TAFE students are el igible to apply for Recognition of Prior Learning (RPL)
- I f you have a permanent or temporary condition that may prevent you successfully complet ing the assessment task(s) you should immediately talk with your teacher about lsquo reasonable adjustmentrsquo This is the adjustment of the way you are assessed to take into account your condition however the assessment cri ter ia cannot be a ltered
- I f you do not agree with the result given for your assessment task you may appeal the assessment decision You should f i rst discuss the assessment result with your teacher
- For more information on assessment refer to lsquoEvery Studentrsquos Guide to Assessment in TAFE NSWrsquo
PLAGIARISM
1300 823 366 TAFEDIGITALEDUAU 8
RECOGNITION OF PRIOR LEARNING
GETTING THE MOST OUT OF YOUR COURSE
A l l st ude nts in TAFE N SW are e nt i t led to a pp ly fo r re co gni t i on in the co urs e o r q ua l i f ic at i o n i n w hi ch t hey a re c urrent ly e nro l led I t i s rec o mme nd ed that th e appl ic at i on fo r rec og ni t io n be mad e a s so on as pos sib le afte r e nrolme nt
The aim of grant ing re cognit ion is to reduce t he amou nt of le arning re qu ire d to achieve a qu al if icat ion or accre d ited course by acknowle dging an indiv idu al rsquos s ki l l s and knowle dge acquire d t hrough formal and informal l earn ing
Stu de nts e nrol le d in a gove rnme nt su bs idise d qual if icat ion or accred i te d course can apply for re cognit ion in t hat qual if icat ion at no add it ional charge and u nde r NSW S mart and S ki l le d may be el ig ibl e for a re du ce d st u de nt fe e base d on re cognit ion grante d
Fo r mo re informa tio n cl ic k here o r d is c uss wit h yo ur Co urse Coo rdin ato r
Onl ine learning is best suited to people who are self-starters and real ly want to learn to improve their career prospects Just because you donrsquot have to leave your home or workplace the online learning isnrsquot necessari ly easier than classroom learning i trsquos just di fferent
To help overcome these barriers we would strongly encourage you to
- Se e k s uppo rt from course faci l itators fr iends family or workmates in support ing you in your study goals
- Se t a s id e re g ula r t ime s fo r onl ine learn ing and stu dy each week Try not to deviate from these set t imes
- Se t c le a r g o a ls on what you want to achieve by when to ensu re you achieve you r course outcomes
- E n g a g e i n t h e C o u rs e Fo r u m The Course Forum in your course enables you to engage with your faci l itator and fel low students It is an important opportunity to share your learning experiences and reflect on the course materia ls By actively part icipating in the Course Forum you wi l l become part of the v irtual community This acts as an important support network as you progress in your studies
- FA Q s Frequently asked questions are avai lable wi thin each course and uni t area
1300 823 366 TAFEDIGITALEDUAU 9
STUDENT SUPPORT OPTIONS
OTHER COURSES THAT MAY INTEREST YOU
BSB30115 - Certificate III in Business
The BSB20115 - Cert if icate I I in Business course can be both academical ly and personal ly challenging Learner support is avai lable to assist you with academic wri ting and referencing t ime manageme nt study plans general study tips and goal sett ing
Counselling and Support services
At TAFE Digital you are more than just a number to us We provide a Counsell ing and Career Services website developed by professional counsel l ing and careers staff with comprehensive information and resources to help you with your study career development or personal issues Access to online services means there is a wealth of personal health and study information at your f ingert ips
Tutoring Assistance
Stuck writ ing an assignment or general course work Get unstuck with Studiosity
When you have a writ ing grammar research referencing or other study quest ion sign in at https studiositycomconnectusers ndash use your DEC username the same user name as you use to sign into TAFE Digital
Real-l i fe on-demand experts wi l l help you with your quest ion You can even get help with essentia l bridging knowledge for maths science and business studies
You can also share a f i le in real-time for feedback on your writ ing or to d iscuss tables diagrams and charts
Smart Study Guide
This resource is for students at TAFE NSW I t is a referencing guide adapted from the Harvard referencing style The Smart Study Guide aims to help you succeed in your course and achieve your goals This guide includes useful t ips to develop your ski l ls in t ime management researching note taking and referencing Download your free guide
Library Services TAFE Digi talrsquos ful l l ibrary services are just a cl ick away whether you are studying near a campus or far away
1300 823 366 TAFEDIGITALEDUAU 10
BEFORE YOU ENROL
From 1 January 2015 a ll students part ic ipating in Nat ional ly Recognised Training in Australia wi l l need to have a Unique Student Ident if ier or USI
How to get a USI
It is free and easy for you to create your own USI online at usi govau Your local Customer Service office can also provide further information and assistance I f you already have your USI you can enrol with TAFE Digital
For more information on the USI c lick here
HOW TO ENROL
- TAFEDIGITALEDUAU
- TAFEDIGITALEDUAU
- COMPLETION OF YOUR COURSE
- TYPES OF ROLES
- There are no entry requirements for this course
-
- MINIMUM AGE
- ENGLISH LANGUAGE REQUIREMENTS
-
- Counselling and Support services
- Tutoring Assistance
- Smart Study Guide
- Library Services
- How to get a USI
-
1300 823 366 TAFEDIGITALEDUAU 8
RECOGNITION OF PRIOR LEARNING
GETTING THE MOST OUT OF YOUR COURSE
A l l st ude nts in TAFE N SW are e nt i t led to a pp ly fo r re co gni t i on in the co urs e o r q ua l i f ic at i o n i n w hi ch t hey a re c urrent ly e nro l led I t i s rec o mme nd ed that th e appl ic at i on fo r rec og ni t io n be mad e a s so on as pos sib le afte r e nrolme nt
The aim of grant ing re cognit ion is to reduce t he amou nt of le arning re qu ire d to achieve a qu al if icat ion or accre d ited course by acknowle dging an indiv idu al rsquos s ki l l s and knowle dge acquire d t hrough formal and informal l earn ing
Stu de nts e nrol le d in a gove rnme nt su bs idise d qual if icat ion or accred i te d course can apply for re cognit ion in t hat qual if icat ion at no add it ional charge and u nde r NSW S mart and S ki l le d may be el ig ibl e for a re du ce d st u de nt fe e base d on re cognit ion grante d
Fo r mo re informa tio n cl ic k here o r d is c uss wit h yo ur Co urse Coo rdin ato r
Onl ine learning is best suited to people who are self-starters and real ly want to learn to improve their career prospects Just because you donrsquot have to leave your home or workplace the online learning isnrsquot necessari ly easier than classroom learning i trsquos just di fferent
To help overcome these barriers we would strongly encourage you to
- Se e k s uppo rt from course faci l itators fr iends family or workmates in support ing you in your study goals
- Se t a s id e re g ula r t ime s fo r onl ine learn ing and stu dy each week Try not to deviate from these set t imes
- Se t c le a r g o a ls on what you want to achieve by when to ensu re you achieve you r course outcomes
- E n g a g e i n t h e C o u rs e Fo r u m The Course Forum in your course enables you to engage with your faci l itator and fel low students It is an important opportunity to share your learning experiences and reflect on the course materia ls By actively part icipating in the Course Forum you wi l l become part of the v irtual community This acts as an important support network as you progress in your studies
- FA Q s Frequently asked questions are avai lable wi thin each course and uni t area
1300 823 366 TAFEDIGITALEDUAU 9
STUDENT SUPPORT OPTIONS
OTHER COURSES THAT MAY INTEREST YOU
BSB30115 - Certificate III in Business
The BSB20115 - Cert if icate I I in Business course can be both academical ly and personal ly challenging Learner support is avai lable to assist you with academic wri ting and referencing t ime manageme nt study plans general study tips and goal sett ing
Counselling and Support services
At TAFE Digital you are more than just a number to us We provide a Counsell ing and Career Services website developed by professional counsel l ing and careers staff with comprehensive information and resources to help you with your study career development or personal issues Access to online services means there is a wealth of personal health and study information at your f ingert ips
Tutoring Assistance
Stuck writ ing an assignment or general course work Get unstuck with Studiosity
When you have a writ ing grammar research referencing or other study quest ion sign in at https studiositycomconnectusers ndash use your DEC username the same user name as you use to sign into TAFE Digital
Real-l i fe on-demand experts wi l l help you with your quest ion You can even get help with essentia l bridging knowledge for maths science and business studies
You can also share a f i le in real-time for feedback on your writ ing or to d iscuss tables diagrams and charts
Smart Study Guide
This resource is for students at TAFE NSW I t is a referencing guide adapted from the Harvard referencing style The Smart Study Guide aims to help you succeed in your course and achieve your goals This guide includes useful t ips to develop your ski l ls in t ime management researching note taking and referencing Download your free guide
Library Services TAFE Digi talrsquos ful l l ibrary services are just a cl ick away whether you are studying near a campus or far away
1300 823 366 TAFEDIGITALEDUAU 10
BEFORE YOU ENROL
From 1 January 2015 a ll students part ic ipating in Nat ional ly Recognised Training in Australia wi l l need to have a Unique Student Ident if ier or USI
How to get a USI
It is free and easy for you to create your own USI online at usi govau Your local Customer Service office can also provide further information and assistance I f you already have your USI you can enrol with TAFE Digital
For more information on the USI c lick here
HOW TO ENROL
- TAFEDIGITALEDUAU
- TAFEDIGITALEDUAU
- COMPLETION OF YOUR COURSE
- TYPES OF ROLES
- There are no entry requirements for this course
-
- MINIMUM AGE
- ENGLISH LANGUAGE REQUIREMENTS
-
- Counselling and Support services
- Tutoring Assistance
- Smart Study Guide
- Library Services
- How to get a USI
-
1300 823 366 TAFEDIGITALEDUAU 9
STUDENT SUPPORT OPTIONS
OTHER COURSES THAT MAY INTEREST YOU
BSB30115 - Certificate III in Business
The BSB20115 - Cert if icate I I in Business course can be both academical ly and personal ly challenging Learner support is avai lable to assist you with academic wri ting and referencing t ime manageme nt study plans general study tips and goal sett ing
Counselling and Support services
At TAFE Digital you are more than just a number to us We provide a Counsell ing and Career Services website developed by professional counsel l ing and careers staff with comprehensive information and resources to help you with your study career development or personal issues Access to online services means there is a wealth of personal health and study information at your f ingert ips
Tutoring Assistance
Stuck writ ing an assignment or general course work Get unstuck with Studiosity
When you have a writ ing grammar research referencing or other study quest ion sign in at https studiositycomconnectusers ndash use your DEC username the same user name as you use to sign into TAFE Digital
Real-l i fe on-demand experts wi l l help you with your quest ion You can even get help with essentia l bridging knowledge for maths science and business studies
You can also share a f i le in real-time for feedback on your writ ing or to d iscuss tables diagrams and charts
Smart Study Guide
This resource is for students at TAFE NSW I t is a referencing guide adapted from the Harvard referencing style The Smart Study Guide aims to help you succeed in your course and achieve your goals This guide includes useful t ips to develop your ski l ls in t ime management researching note taking and referencing Download your free guide
Library Services TAFE Digi talrsquos ful l l ibrary services are just a cl ick away whether you are studying near a campus or far away
1300 823 366 TAFEDIGITALEDUAU 10
BEFORE YOU ENROL
From 1 January 2015 a ll students part ic ipating in Nat ional ly Recognised Training in Australia wi l l need to have a Unique Student Ident if ier or USI
How to get a USI
It is free and easy for you to create your own USI online at usi govau Your local Customer Service office can also provide further information and assistance I f you already have your USI you can enrol with TAFE Digital
For more information on the USI c lick here
HOW TO ENROL
- TAFEDIGITALEDUAU
- TAFEDIGITALEDUAU
- COMPLETION OF YOUR COURSE
- TYPES OF ROLES
- There are no entry requirements for this course
-
- MINIMUM AGE
- ENGLISH LANGUAGE REQUIREMENTS
-
- Counselling and Support services
- Tutoring Assistance
- Smart Study Guide
- Library Services
- How to get a USI
-
1300 823 366 TAFEDIGITALEDUAU 10
BEFORE YOU ENROL
From 1 January 2015 a ll students part ic ipating in Nat ional ly Recognised Training in Australia wi l l need to have a Unique Student Ident if ier or USI
How to get a USI
It is free and easy for you to create your own USI online at usi govau Your local Customer Service office can also provide further information and assistance I f you already have your USI you can enrol with TAFE Digital
For more information on the USI c lick here
HOW TO ENROL
- TAFEDIGITALEDUAU
- TAFEDIGITALEDUAU
- COMPLETION OF YOUR COURSE
- TYPES OF ROLES
- There are no entry requirements for this course
-
- MINIMUM AGE
- ENGLISH LANGUAGE REQUIREMENTS
-
- Counselling and Support services
- Tutoring Assistance
- Smart Study Guide
- Library Services
- How to get a USI
-