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CareerTrackers Indigenous Internship Program

Employer ResourcesYour guide to successfully hosting an intern


CareerTrackers supports Aboriginal and Torres Strait Islander students by linking them with employers for paid, multi-year internships. Each student completes 12-week paid internships each year with a partner organisation matched to their career aspirations and their degrees.

We create a long-term and sustainable pathway from high school, to university, onto professional employment for our participants.

High school students transition into university with the support and engagement of our program, and the benefit of industry experience in their first internship to successfully enter university.

Successful participation in CareerTrackers is defined by graduating university, excelling in multi-year internships and contributing to the CareerTrackers community.

An internship is an invaluable opportunity for Indigenous university students. Students are exposed to industry leaders and role models while developing transferable skills that enable progress through university and their professional careers after graduation.


Intern A student engaged in the CareerTrackers program, who is currently working in an internship.

Advisor A dedicated employee at CareerTrackers who supports Interns and Managers to ensure a successful internship.

National Contact An employee at CareerTrackers who is the primary contact to the partner organisation and supports the success of the internship.

Business Coordinator An employee within a partner organisation who is the primary contact and supports the success of the internship.

Intern Manager The person responsible for managing the intern during their internship.

Buddy An employee who can offer support and guidance to an intern during their internship.

Role definitions


Measured success 97% of CareerTrackers Interns obtain an internship following their interview.

93% of CareerTrackers Interns complete their 12-week internship.

88% of CareerTrackers Interns convert internship into full-time employment.

86% of CareerTrackers Interns are invited back for a second internship.

95% of CareerTrackers Alumni are in full-time employment within three months.

90% of CareerTrackers Alumni graduate from university in six years or less.

88% of our Alumni have encouraged other Indigenous Australians to attend university.

92% of CareerTrackers believe they are motivated to graduate and perform well at university.


The three pillars University University comes first in CareerTrackers. We support our students to perform academically to the best of their ability. To do this, students are expected to prioritise their studies. The Advisor regularly checks in with students during the university semester to ensure they are on top of their study load.

Internship Students complete multi-year internships with a partner organisation throughout their degree. They participate in meaningful projects and make a positive contribution at work.

Community We hold regular events throughout the calendar year to enable our students to network and make lifelong friendships. Our Alumni community continues to contribute to the program by mentoring and demonstrating leadership to their peers.

CareerTrackers Indigenous Internship ProgramL>R: Tianna Cooper, Maddison Gibbs, Floyd Stewart, Brooklyn Pulevaka

Endless opportunities.Huge Impact.


Interview

Students are trained for the interview and should be assessed for their potential to learn and contribute to the business. Following the interview, provide feedback to your National Contact. We will then communicate this to the student, before passing on their contact details for you to connect if they are successful.

Contract & onboarding

The employment agreement is between the Intern and the company. Please include the CareerTrackers in all correspondence. Start the on-boarding process as early as possible, especially if there are requirements such as background/security checks, medicals, and anything else that may take time.

Manager Induction

An Advisor will explain the program elements, how partners can further engage with the program, and what to expect during the internship.

Before the internship


#CTFirstDaySelfie We ask our interns to share their first day experiences on Facebook and Instagram using the hashtag, #CTFirstDaySelfie. For the most creative selfie, CareerTrackers offers a $500 prize!

The selfie challenge connects students with one another, normalises the first-day fears had by some, promotes the CareerTrackers program through the student network and can be a bonding exercise between the intern and their new team.

We encourage you and your organisation to participate in the selfie challenge and share the images on your company social media accounts.

Winner of the 2018 #CTFirstDaySelfie - Michael Uffi, Caltex Australia


Learning contract

The learning contract is an agreement between an intern, their manager, and the CareerTrackers Advisor. It is based on the intern’s goals, the needs of the organisation and the learning outcomes of the Graduate Attributes Framework. Students are required to email a weekly update to their Advisor each Friday.

Create opportunities

For the intern to get the most out of their internship, we encourage employers to consider unique ways the intern can engage in the organisation. Attending events, working on group or independent projects, participating in training exercises or bringing together groups of interns regularly for meetings are just a few ideas to think about.

Presentation

Every intern is required to deliver a presentation at the end of their internship. This activity is highly valued; it develops the interns’ confidence in presenting, shares the highlights of the experience, and allows the intern to say thank you to their team and organisation. Interns have resources to guide their presentation provided by CareerTrackers.

During the internship


Personal LeadershipNavigates present & upcoming challenge despite the situation

or circumstances.

Self-ActualisationBuilds resilience through

understanding of strengths and potential.

Delivering Results & Meeting ExpectationsSurpasses expectations & delivers results to internal/

external clients.

Relationships & Teamwork

Establishes good relationships & works collaboratively as part

of a team.

CommunicationInfluences others through good

communication.

Culture & CommunityDriven by the communities we serve & empowers Indigenous

advancement.

AutonomyCan act autonomously and lead their own projects and

initiatives.

DrivenHas a desire to reach their

potential and become the best that they can be.

BalancedTasks pride in work and

effectively balances quality, service, and productivity.

Being accountableTransparent when anticipates

problems or errors and proposes solutions.

TimingCommunicates and responds to issues in a timely manner

RelationshipsDeepens connection to other interns & Alumni &

creates mutually beneficial relationships.

Takes responsibilityDoes what they say they

will do, when they say they will do it.

DifferencesConstructively identifies difference in ideas and opinions with others.

Exceeds expectationsDriven to deliver over and above the expectations of

clients.

InterdependentSeeks help and support from right people at the right time.

WrittenWrites in a clear concise

manner, using appropriate grammar, style and language

for the reader.

ImpactingPositively contributes to

programs & initiatives that are important within the Indigenous

community.

Makes sound judgmentExercises sound judgment

and makes good decisions in difficult or stressful situations.

Learns from mistakesFinds value and comfort in learning from mistakes and

uses it to build performance.

Identifies prioritiesSeeks to understand the main

work priorities from clients.

FlexibleAdjusts to the style of others

and is open to new and different ways of doing things.

Active listenerConcentrates on what’s being said and empathises to gain

understanding and perspective from others

Empowers othersMentors less experienced students in the program by encouraging and providing

support.

Problem solvingDemonstrates curiosity to

learn and solve problems by breaking down complex issues

into smaller tasks.

ConsiderateSeeks to solve problems and

issues beyond their own.

Attention to detailPays attention to detail and focuses on issues that are relevant to the situation.

Taking directionInvolves others in decisions and is comfortable taking

direction.

Read cuesIdentifies the style and

preferences of others and changes their approach to

build influence.

EnhancingDriven to support the

preservation & growth of Aboriginal & Torres Strait

Islander culture & communities.

Self motivatedFinds strength and reason

to do what needs to be done, even when things are

challenging.

Plays to strengthsAcknowledges own strengths

and uses it t build resilience an performance.

Uses feedbackViews feedback as important

and uses it to improve processes and performance.

Develops relationshipsBuild and maintains

relationships based on mutual trust and respect.

VerbalSpeaks with clarity, confidence

an directness while showing appropriate sensitivity to the

receiver.

Leverages expertiseUses their area of experience

& expertise to contribute to community.

Adapts to changeNavigates ambiguity and accepts new ideas and

initiatives.

Self-awarenessKnows their personality style, can detect their feelings and is aware of their impact on

behavior.

PositivityMotivated to exceed

expectations and carries out tasks with enthusiasm.

Shows appreciationLets others know they are valued for their help and

support.

ProfessionalismCommunicates with courtesy

and professionalism.

Community-orientedValues community service & sees empowering others as a

personal responsibility.

Graduate Attributes


Activities and events

Program day

Program day is made up of professional skill development, goal setting and community building exercises. Program Day is mandatory for all students to attend, and will fall on a scheduled work day. Employment partners are encouraged to treat this as a day of professional development.

LDI (Summer)

A multi-day professional development conference hosted by CareerTrackers in Melbourne at the end of the internship period. The agenda includes keynotes by CEOs and community leaders as well as workshops that accelerate interns in leadership development.

Gala Awards (Summer)

Towards the end of the Summer internship period, CareerTrackers hosts a dinner in Melbourne for all the Interns, Alumni and representatives from our corporate, university and community partners. Over 2,000 key supporters come together to celebrate the student and partner achievements.


After the internship

Evaluation

Toward the end of the internship period, the Intern Manager will complete a formal evaluation of the intern using the CareerTrackers standard template. We encourage you to openly share feedback with the intern before also sending it to their Advisor. Managers are asked to walk their interns through the feedback during the final week of the internship.

Intent to return

A review of the student and manager intentions will be completed at the end of Summer with the National Contact and Business Coordinator. Once the internship period is over, interns and managers can gain a lot of value in maintaining a mentoring relationship during the university semester.

Ongoing engagement

We offer engagement opportunities for skilled volunteering for your employees and keep you involved in the program throughout the calendar year with various events and activities.


Phase Task Done

Pre

-Inte

rnsh

ip

Confirm internship opportunities and interested teams across your organisation

Review submitted student profiles with prospective managers

Notify intent to interview as early as possible

Schedule interview time and provide details (Interviewers, time, location, special notes)

Complete the interview

Feedback to CareerTrackers and confirm position

Start on-boarding processes

Provide first day details for each student

Ensure managers have considered meaningful work tasks for students’ internship

Induction, desk space, computer etc set upIn

tern

ship

Stay in touch with Advisor

Participate in the #CTFirstDaySelfie

Coordinate internship engagement activities

Ensure managers are across the key internship events (LDI, Program Day, Presentations, Learning Contracts)

Support student presentations and invite staff to attend

Ensure managers are providing constructive feedback

Pos

t-In

tern

ship Talk to the manager of each Intern and get their feedback

Understand the business intent for each student

Confirm returning Interns

Discuss company’s graduate recruitment opportunities

Discuss company’s future internship opportunities

Business Coordinator Checklist


Phase Task Done

Pre

-Inte

rnsh

ip

Express interest in having a CareerTrackers Intern

Review student profiles

Notify intent to interview

Participate in interview

Feedback to Business Coordinator to confirm intent for student

Begin pre-employment process

Confirm and share first day details

Assign buddy for Intern

Have introduction call with Intern’s Advisor

Schedule learning contract meeting

Identify projects/tasks for the Intern

Induction, desk space, computer set up

Inte

rnsh

ip

Learning Contract

Participate in the #CTFirstDaySelfie

Understand key CareerTrackers and internal events and dates over the internship period

Feedback to the student on frequent basis

Check in with Advisor every 2 to 3 weeks or more if required

End of internship evaluation

Pos

t-In

tern

ship Send intent to return to Business Coordinator

Consider ongoing mentoring role

Consider ongoing casual work

Intern Manager Checklist


careertrackers.org.au [email protected]

(02) 8090 5765

Clark Donovan

employer resources resources_2019_20… · buddy an employee who can offer support and guidance to...

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