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BUDDY PROGRAMME

-Deepa

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OBJECTIVE

Provide the new employee with a point of contact for general queries regarding day-to-day operational issues such as location of facilities, relevant company policies, etc.

The second objective is to help the new employee integrate with the company by providing him/her access to someone who is familiar with our culture, attitude and expectations.

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WHO IS A BUDDY?

A buddy is an experienced employee who partners with a new employee to provide guidance and encouragement during a defined period, typically the first two to three months of employment. 

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ROLE OF A BUDDY

Be an informational resource for the new employee on policies, procedures, work rules, etc.

Help socialize with new employees Help to understand culture of the company Help to settle down in the system Help to understand small project details

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CRITERIA OF SELECTING A BUDDY

Has patience and good communication and interpersonal skills.

Has understanding and commitment to the Company’s mission, goal and values.

Is a positive role model who is well regarded and accepted by current employees.

Is skilled in the new employee’s job Is a peer of the new employee Preferably, has been employed more than

one year.

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CONTENTS OF MEETINGS AND DISCUSSIONS Buddy’s first meeting with new employee should be introductory

in nature. He should take him around all the departments, introduce them to their colleagues, and direct them to there work station/cabin.

He would also explain him operation of an equipment or system they need in order to commence work.

Buddy should inform the new employee his contact details, and make it clear that he is available to them as & when required.

Buddy should inform them that he will be meeting them regularly, However, if any bottleneck that is materially hindering their work or performance can be discussed with him immediately.

Buddy must ask them if they have any initial queries or issues, and resolve them and leave the new employee to get on with their assignment.

Buddy need to remember, his role is to help the new employee get on with the task at hand and not to prevent them from doing so.

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FREQUENCY AND TIMING OF MEETINGS

Buddy must meet the new employee regularly for at least 15-20minutes, once a week during their first month and at least once a month thereafter. This meeting is often best conduct over lunch or in an informal setting.

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EXPECTATIONS OF THE COMPANY FROM THE RELATIONSHIP Relationship between Buddy and the new employee

should be open, confidential, positive and supportive. All queries raised during their discussions should be

confidential. The company neither has interest in knowing the details of any discussions between Buddy and the new employee, nor in monitoring Buddy relationships.

The Company expects the relationship to be supportive to the company and new employee.

Buddy must avoid giving his view/opinion on a issue not known to him or about any existing employee’s professional matter /personal life which can be termed as gossip and may become rumor, particularly as many new employees are not in a position to form an opinion on most issues during their early months.

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WHAT A NEW EMPLOYEE EXPECTS FROM BUDDY General advice. General Guidance. Encouragement. Positive attitude of BUDDY. Shared information/query is kept confidential. Honest feedback. Clear information. Help in understanding the culture of an organization

and finding out how to get things done. Assistance in building networks and insight into how

to make them effective and productive. Establishment of the best form of communication,

e-mail, telephone, in-person.

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TIPS FOR BUDDIES Be patient and positive. It takes time to develop a relationship.

Don’t try to cover everything right away. Buddies need to allow enough time for growth.

Don’t try to force a relationship. Look for a preferred style of communication and/or cultural

identification. Don’t try to turn the new employee into your clone. That person

may have a different style from yours. Let the new employee develop.

Listening may be more important than giving advice. Don’t be judgmental. Don’t lose heart because of a new employee’s failures. You

cannot always ensure success, but you can help that person to begin again more intelligently.

Keep a good attitude and stay in a teaching spirit. Don’t worry about being perceived as the "expert." Your

experience is important to the new employee.

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TERMINATION OF RELATIONSHIP

The Buddy relationship will be terminated if either three months expires, or on request by either party.

The Buddy relationship operates under a no-fault termination mechanism. This means that if either the Buddy or the new employee so requests, the Buddy relationship immediately ends. The new employee is allocated another Buddy, and the Buddy can be allocated to a different new employee.

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SUBMISSION OF REPORTS TO HR DEPARTMENT

On Termination of Relationship, Buddy must file a Report to the HR Dept in a prescribed without revealing exact details of the query by the new joinee, so that HR system can reduce the concerns for future new joinees.

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BENEFITS TO BUDDIES

Give something back to your Department. Share accumulated knowledge and

experience for organization growth. Gain a better understanding of yourself

through helping others. Maintain or create a fresh perspective. Helps him Groom him as Leader. Rewards /Awards for BUDDY