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Employee Engagement: Why it is so Important By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

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Page 1: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

Employee Engagement: Why it is so Important

By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

Page 2: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

Why is it important?

Page 3: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

Engaged Employee

• Will go the extra mile• Will want their business to succeed• Will understand their contribution to the

organization• Will invest in personal & professional

development• Will feel connected to their team and

organization

https://www.snacknation.com/guides/definitive-guide-employee-engagement/

Page 4: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

Steps to Employee Engagement

• Supply the Right Tools• Give Individual Attention• Provide Training and Coaching• Listen to Employees• Get Social• Serve Others

https://www.shrm.org/hr-today/news/hr-magazine/1016/pages/7-tips-to-increase-employee-engagement-without-spending-a-dime.aspx

Page 5: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

Steps to Employee Engagement• Values and Purpose

• The Why• Communication• Health and Wellness• Environment• Well-define Roles• Relationship with Colleagues• Recognition and Incentives• Buy-in from Managers• Personal Growth and Development• Recognize Proudly and Loudlyhttps://www.shrm.org/hr-today/news/hr-magazine/1016/pages/7-tips-to-increase-employee-engagement-without-spending-a-dime.aspx

Page 6: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

“When people are financially invested, theywant a return. When people are emotionally invested, they want to contribute.”

– Simon Sinek, author of Start with Why

Page 7: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

Leaders who consistently and effectively communicate with their employeesexperience half the voluntary turn-over than those who don’t!

Page 8: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

Employee Engagement Model

Page 9: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

https://coastaltourismacademy.co.uk/business-assessment/resource/employee-engagement

Page 10: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

Leaders Own Culture

Page 11: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

There are many reports on employee engagement and David McLeod and Nita Clarke specify four commonly agreed drivers of employee engagement.

• Leadership which maintains a strong, transparent and explicit culture and makes a clear link between the overall vision and direction of the organization and employees roles.

• Managers who treat people as individuals recognize contribution and offer clarity of purpose. As a result people feel valued, equipped and supported to do their job.

• Employees are encouraged to give their ideas and be listened to both at the level of their individual job and department.

• The belief among employees that the organization really lives its values resulting in trust and integrity.

https://coastaltourismacademy.co.uk/business-assessment/resource/employee-engagement

Page 12: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health
Page 13: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

More examples of how to Motivate Employees• Encourage Employees to Speak Up• Help Your Employees to Get to Know Each Other Better• Serve as a Mentor• Only Reward Employees for a Job Well Done• Focus on Collaboration & Working Together• For New Hires, Start on the First Day, Perfect the Onboarding

Process• Be Flexible

https://axerosolutions.com/blogs/timeisenhauer/pulse/206/49-employee-engagement-ideas-the-ultimate-cheat-sheet-your-team-will-love

Page 14: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health
Page 15: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

Thank You!

Questions?

Page 16: Employee Engagement: Why it is so Important · Employee Engagement: Why it is so Important. By Latrice Davis, RHIA, HIM Director, Medical Center Navicent Health

References:• https://www.snacknation.com/guides/definitive-guide-employee-engagement/• https://www.shrm.org/hr-today/news/hr-magazine/1016/pages/7-tips-to-increase-

employee-engagement-without-spending-a-dime.aspx• https://axerosolutions.com/blogs/timeisenhauer/pulse/206/49-employee-engagement-

ideas-the-ultimate-cheat-sheet-your-team-will-love• https://coastaltourismacademy.co.uk/business-assessment/resource/employee-

engagement• Courageous Leadership by. Bill Hybels• The Servant by. James C Hunter