employee engagement spectrum: where do you land?
TRANSCRIPT
EMPLOYEEENGAGEMENT
Where do you land on the
Understand the characteristics of Fully Engaged, Key Contributors,
Opportunity Group, and Fully Disengaged employees.
Employee Engagement affects the bottom line.
33%
87%
80%
300%
Companies with low engagement scores earn an operating income 33% lower than companies with more engaged employees.
Engaged companies grow profits as much as 300% faster than their competitors.
Highly engaged employees are 87% less likely to leave the organization.
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TRUTH
MYTH
80% of your employees are job hunting. Research shows only around 11% of employees are actively job hunting.
Fully EngagedEnthusiastic employees and positively contagious.
Key ContributorsGenerally engaged. The strong and steady.
Opportunity GroupMost volatile. Waiting to be engaged or disengaged.
Fully DisengagedThe most dangerous group. They are the saboteurs.
Who is really engaged at work?Over 14 million DecisionWise employee engagement survey responses show employees fit into one of four categories.
23%
49%
24%
4%
• The most enthusiastic• Champions of engagement• Have contagious excitement• Constantly learning• Take calculated risks• Stretch beyond comfort zone• Find love and fun in work, even in stressful situations• Take gratification in work quality
23% of employees
Who are they?
Tip!People will givemore when they
feel heard, empowered,and appreciated.
FULLY ENGAGED
• Meet performance expectations• Respond well to leadership• Do what they know well• Don’t take many risks• May not feel challenged• Actively contribute and are involved even when they don’t necessarily love their job• Referred to as the “strong and steady”• Make up bulk of workforce• Much of their work is transactional• Involved, but don’t put their all into their work
KEY CONTRIBUTORS
49% of employees
Tip!Provide them
opportunities to stretch &grow, allowing them to achieve.
Also, use them asmentors to others.
Who are they?
• Feel underutilized• Spend a lot of work time on personal needs• Do enough to get by and not get in trouble• Seldom speak up• Work mainly for pay and put in their time• Many are burned out top performers• Difficult to identify • Disengage and suffer in silence• Make limited contributions, but don’t make noise
OPPORTUNITYGROUP
24% of employees
Tip!The “undecided vote.”
There is a huge opportunityto sway this group to a
higher level of engagement.
Who are they?
• Bored and frustrated• Say negative things about work, leadership, and the company• Tend to blame others for their failures• Rather than quit, they tend to stay and sabotage• Often most vocal and negatively contagious• Cancerous and toxic• Many leaders discount this group due to small numbers• Take a lot of leadership time and company dollars addressing demands
FULLYDISENGAGED
4% of employees
Tip!Most often they are a lost
cause and it’s best to manage them out
of the organization.
Who are they?
Discover your company’s overall engagement level, but don’t stop there. With over 18 years experience in 70 countries and
14 million employee engagement survey responses in 30 languages, DecisionWise is a proven partner in employee
engagement. The employee engagement survey is simply the start, but what next? Contact us to learn about our action
planning and consulting services.
www.Decision-Wise.com
Copyright © DecisionWise
Information taken from the newly released book, “MAGIC: Five Keys to Unlock the Power of Employee Engagement.” Available through major book sellers.
www.EngagementMagic.comwww.Decision-Wise.cominfo@Decision-Wise.com +1.800.830.8086 toll free+1.801.960.1400 local