employee engagement - green key globalmembers.greenkeyglobal.com/files/gkg toolkit... · employee...
TRANSCRIPT
1
EMPLOYEE ENGAGEMENT: INSTRUCTIONS
!
! EMPLOYEE ENGAGEMENTThis Green Key Global toolkit was developed in
collaboration with Loop initiatives.
SELECT STRATEGIES
SEEK FEEDBACK
SCHEDULE ACTIVITIES
!!
Employee Engagement: Instructions
!!
!!!
!!"#$%&"'(#)"*'#+,,'"+-.#/"#0(,1")00#0%2+20(0%/3#4/+'/#5)#-"%4$60'$%2# /.0#-*''0%/#4/+/0#"&#)"*'#4*4/+$%+5$1$/)# ,'"2'+(3#,'"2'044#(+60#/"#6+/0#+%6#'04"*'-04#+7+$1+5108#!.0%3#&"11"9#/.040 /.'00 4/0,4 /" 60701", +% 0(,1")00 0%2+20(0%/ ,1+%8
!!!1 SELECT STRATEGIES
Use Part 1 of the Employee Engagement Template to list, prioritize and start planning your employee engagement activities.
Employee engagement can become an important part of your management processes. It is possible to start small and build upon successes achieved. Thefollowing strategies identify the associated estimated time commitment and cost to implement, as well as additional details; decide which ones best fit your needs. Strategies such as these can be used to move employees from awareness to engagement and action.
2
EMPLOYEE ENGAGEMENT: INSTRUCTIONS
!
! EMPLOYEE ENGAGEMENTThis Green Key Global toolkit was developed in
collaboration with Loop initiatives.
STRATEGY TIME
COMMITMENT
COST
OTHER CONSIDERATIONS
Raise Awareness
Varies
Low
Your “mandatory” first step; introduce company commitment, and communicate the importance of sustainability to your business, past efforts, and future direction
Obtain
Commitment
Low
Low
Obtain individual commitment; most effective when supported by additional strategies
3
EMPLOYEE ENGAGEMENT: INSTRUCTIONS
!
!EMPLOYEE ENGAGEMENT
This Green Key Global toolkit was developed in collaboration with Loop initiatives.
STRATEGY
TIME
COMMITMENT
COST
OTHER CONSIDERATIONS
Post Signs
Low
Low
Signs should be eye-catching, concise, accurate and official
Produce Case
Studies
Low
Low
Case studies can also be shared with yourstakeholders, national office (if applicable), Green Key Global and industry publications
Provide Training
Medium
Medium
Define sustainability in a way that is meaningful to your business; you may choose not to use the word “sustainability” at all
Seek Feedback
Medium
Medium
Valuable to ensure that employee engagement efforts are achieving desired results
Offer Incentives
Medium
Low - High
Can be costly, depending on type; internally and culturally motivated behaviors may bemore enduring than those motivated by external rewards
Hold Team Events
Medium
Low - High
Internal events can foster team spirit and healthy competition; public-facing events can add value or pose risk by raising your business profile
Celebrate!
Low
Low - High
Use celebrations as an opportunity to raise awareness and encourage more employees to actively participate in your sustainability program
Green Team
High
Medium
Green Teams are most effective when they align sustainability functions with existing roles; benefit from pre-existing sustainability commitment and knowledge
4
EMPLOYEE ENGAGEMENT: INSTRUCTIONS
!
!EMPLOYEE ENGAGEMENT
This Green Key Global toolkit was developed in collaboration with Loop initiatives.
2 SCHEDULE ACTIVITIES
Once you have selected the strategies to include in your employee engagement plan, decide when, how and who will implement them. Plan your activities for the next year or simply focus on the next few months to build momentum.
Use Part 2 of the Employee Engagement Template to record your planned activities for the year. Post this calendar in a public location or circulate it to your employees to let them know about upcoming activities.
3 SEEK FEEDBACK
It is important to seek ongoing feedback from your employees on your engagement strategy once it is implemented.
Feedback can come from informal conversations, comments in a feedback box, intranet forum, or through a more formal annual survey. A survey of employee awareness and sustainability knowledge can measure the effectiveness of your awareness-raising and training strategies. A survey of employee satisfaction and general feedback on employee engagement can help you identify the strategies that resonate most with your employees and seek opportunities to improve engagement.
Use Part 3 of the Employee Engagement Template – a survey – to solicit feedback from your employees on your hotel’s employee engagement program. Adapt this survey with your own questions and answers to be useful for your hotel’s program.
Based upon employee feedback, you may wish to revisit your strategies and actions to improve results. Consider employee awareness, level of engagement, satisfaction and suggestions when planning your activities for the next year.
Remember, implementing and maintaining a robust employee engagement program can improve your Green Key Rating.