Employee Engagement

A psychological state in which employees feel a vested interest in the company’s success and are both willing and motivated to perform to levels that exceed the stated job requirements.

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Engagement Defined

Engagement Commitment Motivation Satisfaction Morale

1960 1980 2000 TIME

Enjoys the job

Is not dissatisfied with terms and conditions

Not necessarily a team player

Strives to achieve personal goals

Contributes energetically

Values achieving personal goals more than team/ organizational goals

Proactively seeks opportunities to serve the mission of the organization

Willing to go the “extra mile”

Is willing to withhold criticism and/or be constructively critical for the good of the organization

Loyal to organization, optimistic for the future

Collaborates to achieve team goals

Has a sense of belonging to organization

Survey to Measure Engagement

• We propose a survey to understand the perceptions of employees about certain parameters pertaining to their association with the organisation.

• The finding of the survey will highlight the extent of employees engagement within a organisation and what parameters require special attention.

• Strategy Modification and / or Training Programs can be used to enhance employee engagement using the information collected.

• The periodic re-run of the survey will ascertain the effectiveness of measures used to enhance engagement.

Effective for all employees

• We intend to cover all employees for this including Blue Collar or Contractual Employees, if the required.

• Inclusion of Blue Collar employees will provide information necessary to :

– Understand their psyche

– Ensure Safety and Discipline within premises

– Mitigate the risks associated with Labour unrest

– Increase productivity and profitability

– Ensure healthy working environment

– Reduce attrition rates

– Identifying the communication gaps

• Similarly the exercise on White Collar Employees is intended to provide necessary information on :

– Improving working environment

– Ensure better communication in terms of expectation and delivery

– Provide support by removing obstacles to optimal performance

– Reduce attritions in a big way

– Increasing productivity and profitability

Effective for all employees

Methodology

• Standard parameters are proposed for a discussion.

• Company specific issues are identified using “qualitative research techniques” (i.e. depth interviews and group discussions).

• Research design is finalised on the bases of feedback from the stake holders.

• Mode of questionnaire administration is identified depending on type of respondents, that can be either interactive, telephonic, self administered or online.

• Collected data is utilised for a structured report that highlights the level of engagement and areas of concern.

CANDID consultants is a leading talent search & employee

engagement consultancy company. The team consists of people

with wide experience of HR practices and Market Research.

The finding of the report can be used for :

• Making / modifying strategies to enhance engagement.

• Conducting focused training programs targeting areas of concern among specific audience.

Methodology

For more details please contact :

Puneet Gulati puneet.gulati@candidconsultants.net