Employee Empowerment

Name: Sonu Harijan

College: Sunstone Eduverstiy

Course: PGDM

ContentsEmployee EmpowermentNeed of EmpowermentSignificance of EmpowermentEmployee Empowerment LevelEmpowerment ProcessBenefit ProblemsCharacteristics of Empowered EmployeeConclusion

Definition

Empowerment:- Employee empowerment is a management practice of sharing information, rewards and power with employee so that they can take initiative and make decision to solve problems and improve service and performance.

Need of EmpowermentTime to respond is much shorter nowadays.

There is great-untapped potential.

Employees feel much more control over their lives.

Empowered people do not feel like victims.

Significance of EmpowermentEnhances beliefs of employees that they

are influential contributors to the organizational success.

Employees perceive meaning in work.Employees feel competent.Employees derive a sense of self-

determinationEmployees believe that they have an

impact on important decisions.

Empowerment Process Determining the skill level of the employee

Providing for employee training as needed

Coaching tasks with which the employee has some skills but is lacking experience or motivation

Supporting tasks where the employee knows what to do but is still lacking confidence in their abilities

Delegating tasks where the employee is motivated and fully capable.

Benefits Improved employer satisfaction. It also leads to creativity and innovation

since the employees have the authority to act on their own.

There is increased efficiency in employees because of increased ownership in their work.

Increases trust in the organization. Employees when empowered become

more entrepreneurial and start taking more risks.

Problems Managers fear losing their own place

and special privileges in the system. Industrial Democracy: Labor unions and

workers are empowered and they may misuse the power.

Security: Since information comes and is shared by all, there are apprehensions about leakage of critical data

Characteristics of Empowered Employees

• Sense of Self-Determination

• Sense of Meaning

• Sense of Competence

• Sense of Impact

ConclusionWe can conclude that definitely employee

empowerment is a positive element in an organization.

Empowering employees develops self confidence & loyalty in them & leads also to improved customer satisfaction.

Questions?