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Employability and Enterprise Top tips for getting the job you deserve

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Employability and Enterprise Top tips for getting the job you deserve

Introduction—This booklet is all about helping you to find the job you deserve by making the most of your best asset: YOU! Your success is our priority and we encourage you to realise your ambitions by thinking about your career early on in your studies.

Remember, a degree on its own will not guarantee the job you have always wanted. The graduate labour market is very competitive and you need to make sure that you are ready and able to compete with the very best.

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It's never too early to start planning your career We recommend you start this process from day one of your studies. The key element is deciding what you want to do with your degree and putting together a plan to ensure this happens.

What are your options? ∙ Choose a career directly related to your degree i.e. one where the subject knowledge is sought by the employer. ∙ Choose a career where the employer is less interested in your degree subject but more in your graduate status and the associated skills you have developed.

How do you decide your best option? ∙ Decide the key motivating factors for your choice of career: financial reward, security, area of practice, sector, worklife balance, social status? Your ideal career should meet your priority needs. ∙ Identify your key skills and strengths then choose careers where they're best utilised.

∙ Do your research: investigate the career options you have identified through thorough research ensuring you have all the information you need to make the best choice. ∙ Check out the Plan Your Career section of the Employability and Enterprise Team (EET) website. This will allow you to undertake various self assessments and career matching programmes to assist you identify your best career options.

Who can help me?The Employability and Enterprise Team can provide you with 1-2-1 careers support to help you decide your best options and plan accordingly. Book an appointment with a careers consultant.

For more information visitwww.uel.ac.uk/eet 3

University of East London

Know what employers are looking for—Show you’ve got that eXtra factor

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I’ve got a degree, what more does an employer want?Lots more! Your degree is only your starting point. The number of graduates applying for each graduate job has reached the highest number ever recorded by the Association of Graduate Recruiters. Employers complain that many graduates are not adequately prepared for work. They are looking for a set of key transferable skills (listed below). What are the skills I need?“Working Towards Your Future: Making the Most of Your Time in Higher Education”, emphasises that having a positive attitude is crucial. Other key employability skills are: ∙ Self-management – a readiness to accept responsibility, flexibility, resilience, initiative, effective time management ∙ Team working – co-operating, negotiating, persuading, contributing to discussions ∙ Business and customer awareness – understanding the key drivers for business success and the importance of customer satisfaction

∙ Problem solving ability – analysing facts and circumstances to determine the cause of problems, selecting appropriate solutions ∙ Communication – an ability to produce clear, structured written work, good verbal communication, including listening skills ∙ Numeracy – a general awareness of mathematics and its application in practical contexts ∙ Information technology – basic IT skills, including familiarity with commonly used business applications, the ability to navigate the internet effectively, comfort with social media.

How do I develop these skills?There are many ways of developing these skills. Check out our tips on how to professionalise yourself.

For more information visitwww.tinyurl.com/tip1 5

University of East London

Professionalise yourself—Acquire the skills that lead to success

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Employers are looking for more than just good grades. They are looking for a set of key skills and attributes to complement these. They want to know that you understand the world of work and can behave professionally in a work setting. The best way of proving this is by engaging with as many opportunities as you can to develop your professional skill set. What opportunities are there to professionalise myself?Take advantage of all the opportunities EET and university life generally offer to develop qualities and skills that will help you get your first graduate job.

∙ Find work experience: working part-time during your studies or full-time during vacation periods will help you develop the skills employers want. ∙ Undertake an internship: many employers offer paid periods of structured work experience to students providing opportunities to develop skills and gain credible experience.

∙ Volunteer: this is another great way of developing skills through real life experience. EET runs its own volunteering scheme. ∙ Get a mentor: EET’s mentoring scheme can pair you with an experienced business professional who can share their knowledge and experience of professional life. ∙ Join the Students’ Union and become an officer. ∙ Join or set up a student society. ∙ Become a student ambassador or programme representative.

Each of the above activities will give you opportunities to develop and evidence the skills employers are looking for on applications. For information on how EET can help you with all of the above visit: www.uel.ac.uk/eet

For more information visitwww.tinyurl.com/tip2 7

University of East London

The CV—Showcasing your skills, qualifications and experience

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How should I lay out my CV? ∙ Your CV must be no more than two sides of A4. ∙ Select a format that is appropriate e.g. targeted, chronological, skills based. ∙ Keep to one typeface. ∙ Use bullet points and lists to break up information.

What are the individual sections of a CV? ∙ Personal Details – Include your name, address, contact numbers and a professional email address. Do not include age, marital status, a photograph, race or religion. ∙ Profile – This is a short paragraph summarising everything you want the employer to know about you –include info on your studies, experience and future focus. ∙ Education and Training – Include your relevant education and training starting with the most recent. Include the dates, name and location, qualification and grades achieved.

∙ Experience – Include a list of your relevant experience – this can include full-time or part-time work experience, placements or voluntary work to date - starting with the most recent. Include dates, company name, job title, key responsibilities and achievements. ∙ Additional Skills and Experience – Include any extra information which may be significant to a potential employer. ∙ Interests – These are personal, social, or academic interests which provide a broader picture of you as an individual. ∙ References – “References provided on request” is sufficient.

General Tips ∙ Tailor your CV to a specific job. ∙ Sell yourself by using positive key words. ∙ Ensure you have evidence to back up all your skills and achievements. ∙ Use the CV checking service run by EET.

For more information visitwww.tinyurl.com/tip3 9

University of East London

Application forms—The document standing between you and the interview

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Completing the application formFollow any instructions that accompany the form carefully. If completing an online application form, create a word document, answer the application form questions then copy and paste these into the online form.

What is a personal statement?A personal statement gives you the opportunity to explain how well you can do the job based on relevant examples from experience in previous jobs, university study, work experience and extra-curricular activities (your competence).

How do I get shortlisted?To get shortlisted you must give examples that show you meet all of the essential criteria listed in the person specification. You should try and evidence as many of the desirable criteria as possible but these are not essential for shortlisting.

Demonstrating your skillsThe application form itself is a test of your written skills and apart from the job specific skills employers will be looking for evidence of verbal communication skills, teamwork, leadership, problem-solving and analytical thinking.

Employers may ask searching questions on the form designed to test your motivation for example: why do you think you would be the right person for this role? Maximise your chances by answering questions fully and accurately, paying attention to detail.

Just like an examKeep your writing relevant, clear and concise with no errors in spelling, grammar, or punctuation.

Make it look goodYour form is your advert so accuracy and great presentation are vital. Get the form checked by EET.

For more information visitwww.tinyurl.com/tip4 11

University of East London

Covering letters—A beautifully crafted introduction to YOU and your suitability

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What is a covering letter?A covering letter introduces you to the company you are applying to. It accompanies a CV and summarises your experience, skills and future goals. It is vital that your letter is well presented, interesting and accurate. Which job are you applying for? Let the employer know why you are writing. Say when and where you saw the advert; give the job reference if there is one.

Why do you want to work for them?All organisations want to feel special. Do your homework so that you can give informed reasons for wanting to work for this organisation.

Why do you want this job?Tell them why you think this position is your ideal job. This should support the research you have undertaken into the organisation and the role.

What you can offerThis bit really matters. Spell out your job-specific and general employability skills, those that make you the perfect applicant. Use precise examples of your relevant experience to interest the employer.

When are you available for interview? In your closing paragraph say when you are available for an interview, bearing in mind that you need to be as accommodating as possible. Proof read the letter carefully before sending it - keep a copy.

Presentation mattersCVs and covering letters should match each other, using the same paper, consistent font size and typeface. Use a business style format including appropriate salutations and sign offs. Ensure accuracy of spelling, grammar and punctuation.

For more information visitwww.tinyurl.com/tip5 13

University of East London

Candidate testing—Don’t panic, it's an opportunity for you to demonstrate your potential

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What are employers testing?Ability tests are a proven method for assessing critical qualities for job success such as problem solving, effective communication, innovation and creativity.

What tests could I expect?You may be asked to sit a verbal, numerical, or diagrammatic psychometric test to measure specific qualities and your aptitude for the role. You could also be asked to complete a personality questionnaire to give an indication of your preferred working style.

Practice, practice, practice!The more familiar you are with the tests the better you will do so make sure you practice before you complete an online test or attend an assessment centre.

There are a range of practice tests available:www.prospects.ac.uk/psychometric_tests.htm

From the EET website you can access:www.profilingforsuccess.com

What other forms of assessment might an employer use?You might be asked to attend an assessment centre which could involve taking part in some or all of the tests above as well as a group discussion, social activities, in-tray and problem-solving exercises. In these situations the temptation is to talk a lot. Show your ability to listen as well as taking an active part in any discussions.

What else?Assessment centres can last for up to a day or even longer. You might be interviewed by telephone so ensure you have a professional voicemail on your mobile and landline. Remember you are being assessed from the moment you arrive at the assessment centre so be polite to everyone.

Be aware of your behaviour at lunchtime or during breaks as you are still being assessed. Only take your mobile phone out during a break if it's absolutely necessary.

For more information visitwww.tinyurl.com/tip6 15

University of East London

Presentation skills—Look good, sound good and know your subject

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Why do employers require a presentation at interview?A presentation is used to assess ability to interpret and present information, planning and organisation, self-confidence, personal impact, imagination and proficiency in answering questions.

Know your subjectMake sure your presentation addresses the task by reading the requirements carefully. Research your topic so you can use relevant examples, avoid waffling!

Plan and structure your presentationBe sure to address the subject and don't try to cover too much!Effective presentations have the following structure:

∙ an opening - tell them what you're going to tell them ∙ a middle - tell them ∙ an end - tell them what you've told them.

The end of your presentation leaves the most lasting impression, so craft it well.

If using PowerPointStick to four bullet points per slide. Never read out long sentences from A4 sheets – use prompt cards. Do not overcrowd your slides with text - your slides are just prompts.

Make a great first impressionStand tall, smile, make eye contact. Use open gestures, project confidence and competence. Make sure your outfit is appropriate for the organisation you are presenting to and that it fits well.

Practice makes perfectRehearse your presentation in front of friends or a mirror; this will help you feel more confident and help you time it.

Difficult questionsAs well as topic specific questions you could be asked how you prepared and what you might do differently next time.

For more information visitwww.tinyurl.com/tip7 17

University of East London

The interview—A chance to sell brand YOU

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Research the organisation thoroughlyRead up about the organisation and its current priorities from a range of sources including quality newspapers, professional journals, the internet, annual reports and the organisation’s website.

Be preparedStudy the job description, person specification and go over your application form before you go. Know where you are going, plan your route. Take a copy of your CV and a notepad and pen with you.

First impressions countEmployers judge you in the first few minutes of the interview on the following:

∙ 55% On how you look ∙ 38% On how you sound ∙ 7% On what you actually say

When qualifications are equal, recruitment is on the basis of attitude and personality.

Look fantastic Smart business dress and excellent grooming is essential, use only discreet jewellery, perfume or aftershave.

What is an interview panel looking for?The panel will expect you to demonstrate motivation and potential and show your ability to do the job and fit into the organisation’s culture and ethos. Prepare for predictable questions such as “why do you want the job?” And “what do you have to offer us?”

Sell yourselfAnswer the questions asked, don’t waffle and don’t be afraid to ask the interviewers to repeat a question. Showcase your achievements and experience in your answers.

Astute questionsHave two or three questions ready to ask the interviewers. Don’t ask about things they have already told you or subjects like holiday and pay.

For more information visitwww.tinyurl.com/tip8 19

University of East London

Networking—Building relationships that count

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What is networking?Networking means making contact with people and organisations that might be of benefit to you and your career. Networking could lead to the offer of a placement, work shadowing, an internship, an opportunity to do business with someone, or a job.

How do I begin? Build your contacts, through friends, relatives, other students, lecturers, colleagues, in fact everyone you know! Alumni, professional and trade associations can be fantastic sources of contacts, both locally and nationally.

Face-to-face-networkingEvery conference, seminar, training workshop or social event provides an opportunity to network. Don’t be afraid to go up to people, introduce yourself and collect a business card. Be prepared to talk broadly, be interested in others and listen, don’t just talk about yourself!

The social media mazeFacebook, LinkedIn and Twitter can be used to develop career opportunities. Make sure your Facebook profile is professional - no embarrassing photos! Employers check candidates’ online profiles so beware!

Use LinkedIn to start an online network. Create your profile and start by linking with friends and fellow students. Use their contacts to identify professional contacts and ask friends and colleagues for online introductions. Join special interest groups such as IT specialist groups as well as recruiters’ sites.

Follow people on Twitter who are “players” in the sectors of interest to you.

Remember your mannersWhen networking use professional standards of etiquette. Always thank your contacts, call or email to acknowledge their assistance. They might just remember your courtesy and think of you when they have opportunities.

For more information visitwww.tinyurl.com/tip9 21

University of East London

Starting your own business—Creating work for yourself and others

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Why start your own business?If you are entrepreneurial by nature, have a marketable idea or want to work in sectors such as creative and performing arts or web design, becoming a freelancer or starting your own business may be the way forward. Where do I start?Ask yourself the following questions; do you have the ability to get on with people and quickly build rapport? Do you have a credible idea, product or service to sell? Are you prepared to sell yourself and your skills to potential clients? Do you have the confidence to approach people to establish new contacts? Are you prepared to travel? Are you prepared to work very long hours when there is work to offset the less busy times? Are you able to motivate yourself when working in isolation without colleagues? Are you disciplined? If you've answered yes to most of these questions, then starting a business could be for you.

Where can I get help?Make an appointment with a UEL business adviser to discuss your business idea. Research starting your own business or setting up as a freelance worker/sole trader by using the Employability andEnterprise Team’s online resource Build That Business or Her Majesty’s Revenue and Customs (HMRC) website.

Test your ideaOnce you have got some sound business advice consider entering UEL's E-Factor Business Ideas Competition as well as local or regional business ideas competitions to see if your idea has commercial potential. Avoid mistakes by seeking advice and support from established business owners.

For more information visitwww.tinyurl.com/tip10 23

University of East London

FAQs—A few extra things you may have wanted to ask

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I have a disability, should I disclose it? It depends on whether your disability will impact on the job you are going to do. Under the Equality Act, 2010, employers are required to make “reasonable adjustments” to support disabled employees. You can usually choose to disclose or not, but you may be required to if the role brings you into an environment where your disability may put you or others at risk.

I’m an international student – do I need a work permit?The rules governing international students and work change frequently, so for advice, book an appointment with UEL’s International Student Advice Team or visit: www.uel.ac.uk/international/advice/index.htm

Also visit UEL’s Skillszone and pick up a copy of Careers and Further Study for International Students.

I wish to continue further study, what do I do next? Research the courses available to you bearing in mind your degree and career path e.g. graduates wishing to become teachers must study the Postgraduate Certificate in Education (PGCE) or equivalent.  You should then discuss this with an EET careers adviser to make sure this is the right decision for you. UEL graduates that register with the Alumni team may be eligible for up to 15% off the cost of further study.

I have a criminal conviction, do I have to declare it?Under the Rehabilitation of Offenders Act 1974, you are not required to disclose spent convictions when applying for most jobs. For certain categories of job however you must disclose; for example, working with children and vulnerable adults, and senior roles in financial services.

For more information visitwww.uel.ac.uk/eet 25

University of East London

Finally whatever you do, never do any of the following!! —• Send off any written material to an employer without checking for accuracy• Turn up late for an interview - there is no such thing as “running late”!• Criticise a previous employer, university or course• Keep your mobile on during the interview• Be over-familiar with the interviewer, or use inappropriate language - strictly no slang, or swearing!

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Call 0208 223 2424

Web uel.ac.uk/eet

Email [email protected]

Twitter @uelenterprise

Facebook facebook.com/ueljobs

About EET The Employability and Enterprise Team is here to help you realise your employment and entrepreneurial ambitions. You can find us on both Stratford and Docklands campuses.

Through getting involved in the activities and programmes we offer you will develop the skills, attitudes and behaviours required in today's workplace. Make sure that you make good use of our services and online resources. Don't wait to prepare for your future, START NOW!

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University of East London