Emotional Intelligence

THE POWER OF THE POWER OF

WHAT IS AN EMOTION?WHAT IS AN EMOTION?

TYPES OF EMOTIONSTYPES OF EMOTIONS

NEEDNEED

EMOTIONAL INTELLIGENCEEMOTIONAL INTELLIGENCE

EMOTIONAL INTELLIGENCEEMOTIONAL INTELLIGENCE

Bosses and leaders, in particular, need high EQ because they represent the organization to the public, they interact with the highest number of people within and outside the organization and they set the tone for employee morale

Leaders with empathy are able to understand their employee's needs and provide them with constructive feedback

WHY EMOTIONAL WHY EMOTIONAL INTELLIGENCE IS NECESSARY INTELLIGENCE IS NECESSARY

Helps managers handle adversity & set back

Teaches managers cope when change & uncertainty hits organisation or their personal lives.

Help to manage effective relationship.

Help them being focussed and stay on track by remembering purpose & vision.

Upon graduating from college, Debra believed that if she worked hard, she would achieve her career success goals

She racked up a list of accomplishments

However, just two years into her career she was fired.

Example to illustrate how EQ can positively or negatively impact one's career and the organization:

WORKING WITH PEOPLE MEANS WORKING WITH PEOPLE MEANS WORKING WITH EMOTIONSWORKING WITH EMOTIONS

DEVELOPING EI IN THE WORKPLACEDEVELOPING EI IN THE WORKPLACE

COMPONENTS OF EMOTIONAL COMPONENTS OF EMOTIONAL INTELLIGENCEINTELLIGENCE

THERE ARE FIVE PARTS TO IT. THERE ARE FIVE PARTS TO IT.

• KNOWING WHAT YOU'RE FEELING. KNOWING WHAT YOU'RE FEELING.

• MANAGING YOUR FEELINGS, ESPECIALLY MANAGING YOUR FEELINGS, ESPECIALLY DISTRESSING FEELINGS. DISTRESSING FEELINGS.

• SELF-MOTIVATIONSELF-MOTIVATION

• EMPATHY AND EMPATHY AND

• MANAGING RELATIONSHIPS MANAGING RELATIONSHIPS

PROBABILITIES OF NOT HAVING AN GOOD PROBABILITIES OF NOT HAVING AN GOOD EMOTIONAL INTELLIGENCE AND THEIR EMOTIONAL INTELLIGENCE AND THEIR CONSEQUENCESCONSEQUENCES

• WHILE PEOPLE HAVE SHOWN THEY CAN PRODUCE BETTER WHILE PEOPLE HAVE SHOWN THEY CAN PRODUCE BETTER RESULTS AT WORKPLACE, MANY OF US LACK EMOTIONAL RESULTS AT WORKPLACE, MANY OF US LACK EMOTIONAL INTELLIGENCE.INTELLIGENCE.

• WE SIMPLY DON’T KNOW HOW TO PERCEIVE, WE SIMPLY DON’T KNOW HOW TO PERCEIVE, UNDERSTAND,EXPRESS AND MANAGE OUR EMOTIONS UNDERSTAND,EXPRESS AND MANAGE OUR EMOTIONS EFFECTIVELY.EFFECTIVELY.

THERE ARE ADVERSE CONSEQUENCES TO HAVE LOW EMOTIONAL THERE ARE ADVERSE CONSEQUENCES TO HAVE LOW EMOTIONAL INTELLIGENCE. THESE INCLUDES:-INTELLIGENCE. THESE INCLUDES:-

RELATIONSHIP PROBLEMSRELATIONSHIP PROBLEMS RAGE IN THE WORKPLACERAGE IN THE WORKPLACE POOR DECISION MAKING CAPABILITYPOOR DECISION MAKING CAPABILITY FAILURE TO ADVANCE IN CAREER FAILURE TO ADVANCE IN CAREER

Relationship Problems

Rage in the workplace

Poor decision making capability

failure to advance in career

HOW EQ SUCCEEDS IQHOW EQ SUCCEEDS IQ

EQ versus IQ

8 TIPS TO CONTROL YOUR EMOTIONS8 TIPS TO CONTROL YOUR EMOTIONS

QUESTION & ANSWERSQUESTION & ANSWERS