emily webber — embracing change or bracing for change: fostering a culture of continuous...
TRANSCRIPT
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Embracing Change or Bracing for Change Fostering a Culture of Continuous Improvement in Product Teams
Emily Webber / @ewebber emilywebber.co.uk / tacitlondon.com
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Hello. I’m Emily
@EWEBBER
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Write down: What is the vision for your team if everything was as good as it could be
@EWEBBER
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@EWEBBER
Ideas
CodeData
MEASURE
LEARN BUILD
The Lean startup
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@EWEBBER
The Scientific method
Ask a question
Do background research
Construct ahypothesis
Test your hypothesis
Analyse data and draw conclusions
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Because I think [this] is true
I think that doing [this]
will mean [this will happen]
And I will know [like this]
@EWEBBER
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Why aren’t your team already embracing change?
@EWEBBER
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Five reasons people resist change
@EWEBBER
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Photo by Jethro Taylor
@EWEBBER
“Uncertainty can cause more stress than inevitable pain”
www.ucl.ac.uk/news/news-articles/0316/290316-uncertainty-stress
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Photo by Jethro Taylor
@EWEBBER
Get into the habit of changing
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Photo by Jake Edwards
@EWEBBER
Change means learning new skills
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Photo by Jake Edwards
@EWEBBER
Be willing to support people learning new skills
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Photo by Aaron Silvers
@EWEBBER
A condition in which a person suffers from a sense of powerlessness, arising from a traumatic event or persistent failure to succeed.
Learned helplessness
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Photo by Aaron Silvers
@EWEBBER
Create a safe to fail environment
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@EWEBBER
It could mean throwing away their hard work
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@EWEBBER
Build on what already exists
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Photo by Nancy Kam
ergorodsky
@EWEBBER
They don’t understand the reason for change
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Photo by Nancy Kam
ergorodsky
@EWEBBER
Have a vision for the future state
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Evolution vs revolution
@EWEBBER
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@EWEBBER
Satir Change Curve/stevenm
smith.com
/ar-satir-change-model/
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AVOID CHAOS (unless you need a revolution)
@EWEBBER
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@EWEBBER
Kaizen
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@EWEBBER
Understand the direction of challenge
Grasp the current condition
Establish the next target condition
Experiment towards the target condition
Planning phase Executing phase
Improvement Kata
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Because I think [this] is true
I think that doing [this]
will mean [this will happen]
And I will know [like this]
@EWEBBER
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Photo by Elaine with G
rey Cats
@EWEBBER
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Telling
@EWEBBER
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@EWEBBER
https://w
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@EWEBBER
https://w
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@EWEBBER
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@EWEBBER
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Questioning
@EWEBBER
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@EWEBBER
https://w
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@EWEBBER
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@EWEBBER
https://w
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@EWEBBER
https://w
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@EWEBBER
https://w
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Identifying what to change
@EWEBBER
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On a regular basis the team get together to reflect on how they work together and find ways to improve
The Agile Retrospective
@EWEBBER
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@EWEBBER
Have you been part of a retrospective?within the last 6 months
within the last 3 months
within the last month
within the last 2 weeks
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Photo by J Marks D
odds
The 30 second retrospective
@EWEBBER
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@EWEBBER
1. What is the vision for your team?
2. What one change can you make towards it? 3. How will you know it’s worked?
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@EWEBBER
1. What is the vision for your team?
2. What one change can you make towards it? 3. How will you know it’s worked?
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Some other techniques
@EWEBBER
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• map out your pain points
• review your blockers
• #retro slack channel
• one to ones
• five whys
@EWEBBER
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Remember…
@EWEBBER
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Change is hard
@EWEBBER
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Understand what direction you are heading in
@EWEBBER
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use experimentation and the scientific method
@EWEBBER
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Make small changes
@EWEBBER
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Get into the habit of experimenting
@EWEBBER
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Embrace change, don’t brace for change
@EWEBBER
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Thank you.
Emily Webber @ewebber emilywebber.co.uk / tacitlondon.com