emergency response how to identify and resolve security risks

© 2012 IBM Corporation

IBM Security Systems

1© 2014 IBM Corporation

Emergency Response:How to Identify and Resolve Security Risks

John Cloonan, Program Director, X-Force Strategy and Product Management

Robert Lewlewski, Engagement Lead, Emergency Response Services



IBM X-Forceis the foundation for advanced security and threat research across the IBM Security Framework.



Coverage

20,000+ devices under contract

3,700+ managed clients worldwide

15B+ events managed per day

133 monitored countries (MSS)

1,000+ security related patents

100M+ customers protected from

fraudulent transactions

Depth

22B analyzed web pages & images

7M spam & phishing attacks daily

73K documented vulnerabilities

860K malicious IP addresses

1000+ malware samples collected daily

Millions of unique malware samples

IBM X-Force monitors and analyzes the changing threat landscape.



We are in an era of continuous breaches.

Source: IBM X-Force Threat Intelligence Quarterly – 1Q 2014

Operational Sophistication

IBM X-Force declared Year of the

Security Breach

Near Daily Leaks of Sensitive Data

40% increase in reported data

breaches and incidents

Relentless Use of Multiple Methods

500,000,000+ records were leaked, while the future

shows no sign of change

2011 2012 2013

SQL injection

Spear phishing

DDoS Third-party software

Physical access

Malware XSS Watering hole

Undisclosed

Attack types

Note: Size of circle estimates relative impact of incident in terms of cost to business.

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Attackers exploit application vulnerabilities to access sensitive data.

Not testing puts the organization at risk of exposing valuable assets

Broken authentication can result in take over of banking session and funds transfer as if the attacker were the legitimate user.

OpenSSL bug put a huge number of websites at risk for data leakage of private and critical information.

Mitigating potential damages of breached user credentials, SSL certificates, and other sensitive information made cleanup a challenge.

of organizations underestimate the number of web applications they have deployed50%

If your incident response is built around planning for the known situations, you're at a loss. Contents of random access memory (RAM) are now fair game, like data stored on the disk.

Test and Remediate AppVulns

Protect Web Servers

Expect the Unexpected



Underestimating web applications is not uncommon.

Broken authentication and CSRF occurred in 23% of the 900+ dynamic web app scans tested



Client requests to perform large-scale, ongoing scanning of live sites has increased.



Spam continues to be a main channel of malware into company networks.

In March 2014, we saw the highest levels of spam measured during the last two and a half years.



Attackers are recycling old image-spam techniques to test detection and exploit email inboxes.



Attackers look for creative ways to evade spam filters - again.



Attackers are using doctor and medic .ru domains in these attacks.

Since the beginning of February 2014, spammers have used the domains they have purchased for other, non-image based types of spam.



Spam bot infections are higher in locations still reliant on Windows XP.

In 16 of 20 countries researched for spambot infection, usage of Windows XP is significantly higher than the WW average. In some cases, usage is more than 30%.



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When the Worst Happens…



Incident Response teams must be prepared.

Energy, Transportation are great examples Must be ready to respond to incidents where your normal

incident response toolkits are not available. Prepare for the inevitable—and for worst-case scenarios

Incidents may occur that are in far away areas…

What are the extra

precautions to prepare for in

extremely remote incident

response situations?



Bandwidth is king.

Bandwidth limitations can mean eliminating larger system artifacts which leads to:

• Increased time to provide findings

• Less certainty in findings

• Increased costs



RAM may be off limits.

External drives may not be available for storing RAM dump files:

• RAM files sizes may be very large, and transfers can be unacceptable slow or even file given bandwidth limitations and reliability issues.

• External dump location like USB devices, may not be available.



Overnight mail may not exist.

Shipping forensic data and impacted systems can be difficult:

• May not be logistically feasible to ship a system or file from remote locations

• Customs holds may delay processing systems to destination



Working hours may impact schedules.

Time-zone differences can impact work schedules:

• Central contacts, like system administrators, may not be available during the response teams’ work day in differing time zones.

• Response times are increased.

• Requests from response team are aggregated and can de-prioritize important requests.



Skill sets may be lacking.

System administrators may not be trained in incident response.

• Incident responders must be aware of this limitation and ensure instructions and questions are extremely specific

• Having a knowledgeable SME in basic first-responder investigatory methodologies can make the different between resolution in weeks or days.



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© Copyright IBM Corporation 2013. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others.

Statement of Good Security Practices: IT system security involves protecting systems and information through prevention, detection and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed or misappropriated or can result in damage to or misuse of your systems, including to attack others. No IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products or services to be most effective. IBM DOES NOT WARRANT THAT SYSTEMS AND PRODUCTS ARE IMMUNE FROM THE MALICIOUS OR ILLEGAL CONDUCT OF ANY PARTY.

www.ibm.com/security

© Copyright IBM Corporation 2014. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others.

Statement of Good Security Practices: IT system security involves protecting systems and information through prevention, detection and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed or misappropriated or can result in damage to or misuse of your systems, including to attack others. No IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products or services to be most effective. IBM DOES NOT WARRANT THAT SYSTEMS AND PRODUCTS ARE IMMUNE FROM THE MALICIOUS OR ILLEGAL CONDUCT OF ANY PARTY.

http://www.ibm.com/security

http://www.ibm.com/security

emergency response how to identify and resolve security risks

Technology

comprehensive

good security

considered

product release

preventing

improper access

security measure

damages arising