emergency management for planners
DESCRIPTION
Tammy Dankenbring, CMP delivered this presentation during the 2013 Michigan Meetings Expo on Tuesday, June 18, at the Suburban Collection Showplace in Novi.TRANSCRIPT
Disaster Preparedness
Tammy Dankenbring, CMPSales Manager
Amway Hotel Collection
Planning and PreparednessLow probability/low consequences – not likely
to occur and the consequences are not significant
* The Convention Industry Council Manual 8th Edition
Planning and PreparednessLow probability/low consequences – not likely
to occur and the consequences are not significant
Low probability/high consequences – not likely to occur, but the consequences may be serious
* The Convention Industry Council Manual 8th Edition
Planning and PreparednessLow probability/low consequences – not likely
to occur and the consequences are not significant
Low probability/high consequences – not likely to occur, but the consequences may be serious
High probability/low consequences – likely this emergency could happen, but the consequences are not significant
High probability/high consequences – likely this emergency could happen, and the consequences may be serious
* The Convention Industry Council Manual 8th Edition
What is at risk?People – attendees, employees, volunteers,
vendors and othersProperty – hotel and buildings, personal
property (AV, product)Intangibles – proprietary information or
reputation
* The Convention Industry Council Manual 8th Edition
Writing a plan…Executive Summary
Contents & ImportanceIntroduction & Policy
Organizations commitment Event Summary
Description of events, attendees and venues
Staff RolesDescription of the team
and it’s responsibilitiesResponses by Crisis
Natural DisasterHuman-caused
occurrences
Communication listsStaff phone listFacility contact phone listPhone treeAttendee Emergency
contactsEmergency Providers; EMT,
fire, policeFacility-specific crisis
Floor plans with exits and first aid stations
Internal extensionsNearest hospitalEvacuation locations
Media List* The Convention Industry Council Manual 8th Edition
Emergencies to include in you planWeather StrikesPandemic or disease Unavailability of
facilityFire, flood, etc.
On-site crises or disasterViolence, bomb
threatsDemonstration
Medical EmergenciesCardiac arrestBreathing problemsChockingCuts or burnsPhysical traumaWidespread sudden
illnessSevere Illness* The Convention Industry Council Manual 8th Edition
Site Selection with Risk Management in Mind…Review your Risk Management Plan
Can the facility you are considering handle crisis within their facility?
Will the city of CVB assist if the crisis involves more than the hotel?
We have a tendency to plan for the types of situations
that we last heard about
Grand Rapids Flood 2013
Grand Rapids Flood 2013
What everyone talked about…
The fish in the window.
Picture compliments of Gary Anderson, DO
Secret to Grand Rapids handling an 1800 person conference during the flood Community involvement
Mayor, Fire Department, CVB, Convention Center, Hotels
Planner with a plan
COMMUNICATION